This unit does not recognize the USB connection correctly.
¾If USB device is connected to this unit while playing a disc or in a video communication the connection will not be recognized. Press [HOME] and reconnect USB device.
¾[BDT310] [BDT215] [BDT210] : USB memory and USB HDD are not recognized via the rear USB port of this unit.
¾Disconnect and reconnect the USB cable. If it still does not recognize the connection, turn the power of this unit off and on again.
¾USB devices connected using a USB extension cable other than the supplied with the Wireless LAN Adaptor
¾If you connect USB HDD to this unit, use USB extension cable that is supplied with the HDD.
¾If two USB memory and USB HDD are connected simultaneously, they will not be recognized by this unit.
3D video is not output.
¾Is there a
connected between this unit and a TV? ( 9)
¾[BDT310] : If there is a
receiver connected to the HDMI AV OUT SUB terminal,
set the “HDMI(SUB) Output Mode” to “V.OFF”. ( | 9) |
¾ Are the settings on this unit and the TV correct? ( | 20) |
¾Is the amplifier/receiver that is connected between this unit and TV on?
3D video is not output correctly as 2D.
¾Select “Set before play” in the Setup menu, and select “2D Playback” in the setup screen displayed when
playing 3D discs. ( 29)
¾Discs that have recorded titles with Side by side
(2 screen structure) and that can be enjoyed in 3D are played back in accordance with the settings of the TV.
No subtitles.
¾When progressive output is on, closed captions/subtitles cannot be displayed.
Picture
The images from this unit do not appear on the television.
Picture is distorted.
¾An incorrect resolution is selected in “HDMI Resolution”.
Reset the setting as follows:
1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2Repeatedly press [1] (right) on the remote control or
[POWER Í/I] on the unit until “04 PRG” is displayed on the unit’s display.
3Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds. Set the item again. ( 31)
– When Dolby Digital Plus, Dolby TrueHD, and
¾When “3D
select “2D Playback” in the setup screen displayed when playing 3D discs. ( 29)
Video is not output.
¾[BDT310] [BDT215] [BDT210] : Set “High Clarity Sound” in the Playback menu to “Off” to use the VIDEO OUT terminal. ( 28)
¾[BDT310] : Video from the HDMI AV OUT SUB terminal is not output when the “HDMI(SUB) Output Mode” is set to “V.OFF”. ( 31)
Video is not output in
¾Confirm that “HDMI Resolution” in the Setup menu is set properly. ( 31)
The subtitles overlap closed captions recorded on discs.
¾Turn off the subtitles or turn off the closed caption
setting on the TV. ( 27)
A black band is displayed around the edge of the screen.
The aspect ratio of the screen is abnormal.
¾ Confirm the “TV Aspect” is set properly. ( 31)
¾Adjust the aspect setting on the television.
Audio
Cannot switch audio.
¾When connecting an amplifier/receiver using an OPTICAL terminal or an HDMI terminal, you cannot switch the audio if “Digital Audio Output” is set to
“Bitstream”. Set “Digital Audio Output” to “PCM”. ( 30)
Cannot hear the desired audio type.
¾Check the connections and the “Digital Audio Output”
settings. ( 9, 30)
¾To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. ( 32)
¾[BDT310] : When connecting this unit to a TV via an HDMI AV OUT MAIN and to an amplifier/receiver via an HDMI AV OUT SUB, set “HDMI(SUB) Output Mode” to “V.OFF”. ( 9)
There is no sound coming out from the TV. [BDT310]
¾ Audio may not output from the TV when the amplifier/ | Reference | |
receiver is connected to the HDMI AV OUT SUB, and | ||
| ||
“HDMI(SUB) Output Mode” ( 31) is set to “V.OFF”. In |
| |
such a case, output audio from the amplifier/receiver. To |
| |
output audio from the TV, set the “HDMI(SUB) Output |
| |
Mode” to “Normal”. |
|
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