Panasonic TC-P54VT25 Viera logo moves on the screen, Frequently Asked Questions, Problem, Actions

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Problem

“VIERA” logo moves on the screen

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

“Image retention”. (p. 7)

Screen

Sound

TV set

Some spots remain bright or dark

Chaotic image, noisy

No image is displayed on screen

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound is unusual

Unknown sound heard 1- Sounds from TV

cabinet

2- Whirring sound

3- Tick/Click sound

4- Buzzing sound

Parts of the TV set become hot

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

Check nearby electrical products.

(car or motorcycle ignition systems, fluorescent lamp, etc.)

Check Picture menu. (p. 38)

Check the cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 34)

Check the channel settings. (p. 52)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 38) and volume.

Check the AV cable connections. (p. 11-12)

Check that the correct input has been selected. (p. 34)

Change settings of Closed Caption (CC). (p. 54)

Are the speaker cables connected correctly? (p. 57)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “TV speakers” set to “Off”? (p. 38)

Change “SAP” settings. (p. 18)

Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDMI 4 in” settings. (p. 38)

Set “SAP” setting to “Stereo” or “Mono”.

Check the HDMI device connected to the unit.

Set the Audio setting of the HDMI device to “Linear PCM”. If digital sound connection has a problem,

select analog sound connection.

1- Changes in the temperature and humidity of the room may cause the TV’s cabinet to expand or contract and produce metallic sounds. This is not a sign of faulty operation or a malfunction.

2- The TV may have a cooling fan that makes a soft whir. This is not a sign of faulty operation or a malfunction.

3- When the TV is powered on, an electrical component in the TV activates producing a tick/click sound. This is not a sign of faulty operation or a malfunction.

4- Electrical circuits are active while the TV set is on. This is not a sign of faulty operation or a malfunction.

Even when the temperature of parts of the front, top and rear panels has risen, these temperature rises will not pose any problems in terms of performance or quality.

Frequently Asked Questions

FAQs, etc.

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Contents Viera English EspañolViera Link is a trademark Sdxc Logo is a trademark USB deviceContents Important Safety Instructions Safety PrecautionsSet up Including on shelves above, etcHandling the power supply cord AC Power Supply CordWhen Moving the Plasma TV To prevent fire or electric shockAbout lithium battery About Prohibition of DisassemblyAbout Prevention of Accidental Ingestion About Use of 3D EyewearDo not display a still picture for a long time Channel number and other logos Image displayed in 43 modeTypical still images SD Card photo Video gameAccessories Accessories/Optional AccessoryOptional Accessory AccessoriesBottom view Attaching the pedestal to TVAC cord connection LocationTo attach Do not disassemble or modify the pedestalBasic Connection Connecting Antenna To watch TVQuick Guide StartAV Equipment AV cable connectionsBlu-ray Disc player PlayerIdentifying Controls TV controls/indicatorsControls AV cable connections Front of the TV Back of the TVTurn the TV On with the Power button First Time SetupConfigure your viewing mode Select your languageSelect the Input labels Label inputs Auto channel setup ANT/Cable setupError screen Configure Network settingsComplete First time setup Adjust the Clock Set clockAuto setting Guide Wireless network First time setupSelect a channel number Turn power onWatching TV Operate USB keyboard Change aspect ratio Call upWatching TV Set the Favorite Feature Favorite FeatureUse the Favorite Feature To changeDisplay Viera Tools Select the item Using Viera ToolsSet each item Press to exit from a menu screenPower button Bottom side of 3D Eyewear Battery case Nose pad installation sectionViewing 3D images on TV Infra-red receiverReplacing the batteries Using for the first timeImages on TV Wearing the 3D Eyewear 3D settingsAfter Use Viewing 3D imagesStorage and Cleaning Using PrecautionsTroubleshooting/Q&A Viewing Viewing 3DAvailable contents and features Basic features for Media playerMedia information Inserting or removing an SD card/USB flash memorySelect the data Photos/Videos/Music/Mixed Insert a Media SD card or USB flash memoryViewing with Viera Image Select Title/Folder Select fileMusic view Photo viewVideo view Movie options/ Music options/ Mixed media options Photo settingsOperate Viera Cast Other settingsDisplay the Home screen Select the item and press OK Select wired or wireless connection Contact your Broadband service providerConnecting to the internet Internet connectionsDisplay Viera Link menu Network CameraSelect Network camera ViewNetwork camera setting operation Set Network camera settingNetwork Camera If there is no registered cameraTo return to TV Press Game to switch to the game screen Display the Input select menu Select the input modeSwitches to input terminal that has Game label Input SelectSelect Viera Link settings Display the menu Select SetupSelect Viera Link Select OnDisplay the Input select menu Displaying PC Screen on TVSelect PC PictureDisplay the menu How to Use Menu FunctionsAudio TimerMenu list PictureSub menu list LockHdmi cable Viera LinkTM Hdavi ControlTMViera LinkTM Connections Setting of this unit after connectionViera LinkTM Hdavi ControlTM Default Speakers One-touch theater playback Select settingsProvides setting information SetFor Recorder Transmittable data Recorder Home theater PlayerDisplay the Viera Link menu Viera Link control only with the TV’s remote controlSelect Speaker controlControl, pointing it at the TV Operate the equipment with the TV remoteSelect the settings and set Network SettingsSelect Network settings Follow the directions on screen to complete the setting Press Wireless network, display screenDisplayed Connection status with an Access point Displayed Current settings and status screenIP setting DNS settings Select the item and adjustViera Cast setting Network cameras list Software updateNetwork Settings Select the Lock mode Input your 4-digit passwordLock Display the menu Select LockLock Select ANT/Cable setup Editing and Setting ChannelsSelect the function Set manuallyEditing Display the menu Select Closed caption Closed CaptionClosed CaptionSelect Input labels Input LabelsInput Labels Closed Caption Display labels of connected devicesDisplay the menu Select Timer Using TimerSet the Timer To set Sleep Off TimerRecommended AV Connections Recommended AV Connections Using TimerDVD Player Accordance with our disclosure rulesSelections Age-based Possible Content Description GroupRatings List for Lock Technical Information FAQs, etcClosed Caption CC Aspect Ratio FormatRecommended USB device connections Data format for SD Card /USB flash memory browsingSD Card/USB flash memory warning messages Technical Information Picture modeViera LinkTM Hdavi ControlTM Hdmi connectionSize Pro settingsSide bars Scrolling barPC Input Terminals Connection Input signal that can be displayedThis is not a malfunction Intermittent soundProblem Frequently Asked QuestionsViera logo moves on the screen ActionsFirst, unplug the Power cord plug from the wall outlet Care and CleaningDisplay panel CabinetSpecifications Panasonic Plasma Television Limited Warranty Accessory Purchases United States and Puerto Rico Customer Services Directory United States and Puerto RicoPanasonic Product Limited Warranty Limited Warranty for CanadaLimited Warranty for Canada Page Page Page Page Ambler Drive Customer’s RecordAnotación del cliente