Panasonic TH-C50HD18, TH-C42HD18 Black Box appears No sound is produced Sound is unusual, Actions

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If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Screen

Sound

Problem

“Press any key to return” moves on the screen

One spot remains dark

Chaotic image, noisy

No image can be displayed

Only spots are displayed instead of images

Neither image nor sound is produced

Black Box appears

No sound is produced

Sound is unusual

Actions

The function to prevent “Image retention” is activated. (Not a faulty symptom)

The screen saver is activated if the TV unit is not operated for a certain time in SD mode.

“Image retention” (p. 5)

A pixel or luminescent spot can occasionally be missing in plasma displays.

(Not a faulty symptom)

Check nearby electrical products (car, motorcycle, fluorescent lamp).

Check Picture menu (p. 22)

Check the cable connections. (p. 9-12)

Check that the correct input has been selected. (p. 20)

Check the channel settings. (p. 32)

Check the antenna cables.

Is the AC power cord plugged into the outlet?

Is the TV unit turned On?

Check Picture menu (p. 22) and volume.

Check the AV cable connections. (p. 9-12)

Check that the correct input has been selected. (p. 20)

Change settings of Closed Caption (CC). (p. 34)

Are the speakers’ cables connected correctly? (p. 37)

Is “Sound Mute” active? (p. 13)

Is the volume set to the minimum?

Is “Speaker output” set to “Off”? (p. 22)

Change “SAP” settings. (p. 16)

Check “HDMI 1 in” or “HDMI 2 in” settings. (p. 22)

Set “SAP” setting to “Stereo” or “Mono.”

Check the HDMI device connected to the unit.

Set the audio setting of the HDMI device to “Linear PCM.”

If digital sound connection has a problem, select analog sound connection.

Frequently Asked Questions FAQs, etc.

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Contents VIEW-PTV Operating Instructions 42/50 Class 720p Plasma HdtvTurn your own living room into a movie theater Experience an amazing level of multimedia excitementContents Important Safety Instructions Safety PrecautionsVIEW-PTV Consumerproducts@panasonic.comAC Power Supply Cord Set upIf problems occur during use When using the Plasma TVAccessories Accessories/Optional AccessoryOptional Accessory AccessoriesAssembling the pedestal Set-upAttaching the pedestal to TV Antenna terminal Pin terminals Hdmi terminal Cable BindingACcordandconnectionACcord I structionsCable Binding Instructions Connecting Antenna To watch TV Basic ConnectionQuick Connecting TV and AV equipment Example 2 Connecting DVD recorder VCR To record/playbackAV Equipment DVD Recorder Or VCRConnecting TV and AV equipment Connecting DVD recorder VCR and satellite receiverSatellite DVD Recorder ReceiverTo use Component terminals To use Hdmi terminalsTo use S Video terminals To use Composite terminalsRemote control TV controls/indicatorsIdentifying Controls Quick Start GuideTurn the TV On with the Power button First Time SetupBe sure to select Home Normal display mode Adjust the clockAuto channel setup Watching TV Turn power on Select a channel numberListen with SAP Secondary Audio Program Display Information RecallSet Favorite Feature Favorite FeatureUse Favorite Feature Change aspect ratio Call up Favorite channelInsert the SD card and select Play SD card now Viewing from SD CardPress the SD key or select SD card on the Menu Select the data to be viewedTo set up the slide show mode To change the view slide show mode, adjusting images, etcTo adjust picture CardWatching Videos and DVDs Display the Input select menu Select the input modeInput Select Return to TVSelect Viera Link setting Display menu Select SetupSelect Viera Link Select OnDisplay menu How to Use Menu FunctionsSelect the menu Select the itemAdjustments/Configurations alternatives Setup SUB Menu Display Sub MenuSub menu list Component 1/Component 2/HDMI 1/HDMI 2/Video 1/Video All/Favorite/Digital only/Analog onlyAutomatic Input Switching Select settingsSetting p Providing the setting information SetHome Player Transmittable dataFor Recorder RecorderViera LinkTM Hdavi ControlTM Viera Link Control only with the TV’s remote controlDisplay Viera Link menu Speaker controlSelect Stop recording, when you want to stop recording Available TV’s remote control buttonsSelect Speaker output Select Home theater or TV Select Record nowSelect the Lock mode Input your 4-digit passwordLock Display menu Select LockChannel lock Change passwordGame lock Program lockEditing and Setting Channels Select Program channelSelect the function To cancel the Edit Select a scanning mode pSelect Edit Select the item to be editedClosed Caption Display menu Select CCDisplay Closed Caption Input Labels/Monitor Out Display menu and select SetupSelect External devices Select Input labels or Monitor outDisplay menu Select Timer Using TimerSelect the timer to set Set the timerRecommended AV Connections CamcorderDVD Player Setting of this unit after connection Viera LinkTM ConnectionsHdmi cable Ratings List for Lock Closed Caption CC Technical InformationAspect Ratio Format StandardMessage Data format for SD Card browsingSD Card warning messages Meaning GalleryPlayer warning messagesPicture mode Input signals that can be displayedViera Link Hdavi ControlTM Hdmi connectionCare and Cleaning Intermittent sound FAQScreen Sound Problem Black Box appears No sound is produced Sound is unusualActions Specifications Limited Warranty Coverage Limited Warranty for U.S.AIn-Home or Carry-in Service Limited Warranty Limits And ExclusionsAccessory Purchases Customer Services DirectoryService in Puerto Rico Npcparts@us.panasonic.comPanasonic Product Limited Warranty Limited Warranty for CanadaAnotación del cliente Customer’s RecordDivision of Panasonic Corporation North AmericaInstrucciones en Español ¡Convierta su propia sala de estar en un cine Sienta un nivel increíble de excitación multimediaAsegúrese de leer Características básicasVisión Precauciones para su seguridad Instrucciones de seguridad importantesContacto VIEW-PTV Consumerproducts@panasonic.com Notas Si se producen problemas durante el usoInstalación Cable de alimentación de CAAccesorios Accesorios/Accesorio opcionalAccesorios opcionales AccesoriosInstalación Montaje del pedestalVista de la parte inferior Advertencia No desarme ni modifique el pedestalConexión del cable de alimentación de CA Terminal de antena Terminal de contactos Terminal HdmiInstrucciones para sujetar los cables Para colocarConexión de antena Para ver la televisión Conexión básicaAntena de VHF/UHF Parte posterior de la unidadConexión básica Continuación Receptor de Grabadora DVD satélite Videograbadora Parte posteriorTerminal De antena Para utilizar terminales de Video Componente Para utilizar terminales HdmiDefinición Para utilizar terminales S VideoGuía de inicio rápido Identificación de los controlesControles/indicadores del televisor Transmisor de mando a distanciaConfiguración por primera vez Encienda el televisor con el interruptor PowerSeleccione su idioma Por Configuración automática de canalesPrimera VezConecte la alimentación Para ver la televisiónSeleccione un número de canal Escucha con SAP Programa de audio secundarioFunción de favoritos Configuración de la función de favoritosPulse Format para cambiar entre los modos de aspecto. pág Utilización de la función de favoritosPulse la tecla SD o seleccione Tarjeta SD en el Menú Para ver imágenes de tarjeta SDSeleccione los datos que va a ver Vea la imagenPara ajustar la imagen TarjetaMenú de imágenes fijas ImagenSeleccionar entrada Para ver vídeo y DVDsPara volver al TV EtiquetaSeleccione Ajuste Viera Link Visualice el menú Seleccione AjusteSeleccione Viera Link Seleccione SíSeleccione el menú Visualice el menúSeleccione el elemento Ajuste ó seleccioneAjustes / Configuraciones alternativas Iniciar grabación/Detener grabaciónContraste/Brillo/Color/Nitidez Tinte De la pantalla de Lista de menúsPantalla anterior Lista de submenúsTodos/Favoritos/Sólo digital/Sólo analógico Componente 1/Componente 2/HDMI 1/HDMI 2/Video 1/VideoNota Establezca SuministroDe información de ajuste Datos que se pueden transmitir Para grabadoraGrabadora Grabación directa del televisor Visualización del menú Viera LinkControl remoto del televisor disponible Seleccione Salida altavoz Seleccione Externo ó InternoSeleccione Iniciar grabación Sólo puede seleccionar losBloqueo Visualice el menú Seleccione BloqueoIntroduzca su contraseña de 4 dígitos Bloqueo de canal Juego Bloqueo de programaCambio de contraseña Seleccione la función Seleccione Programa canalAjuste automático Ajuste manualSeleccione Auto Para cancelar la ediciónSeleccione el modo de exploración pág Seleccione EditarVisualice el menú Seleccione CC SubtítulosVisualización De subtítulosVisualice el menú y seleccione Ajuste Seleccione Dispositi. externosSeleccione Títulos de entradas ó Salida a monitor Visualice el menú Seleccione Cronómetro Utilización del temporizadorSeleccione el temporizador que va a establecer Establezca el temporizadorGrabadora DVD / Videograbadora Conexiones AV recomendadas60 Hz Para ver imágenes de cámara de vídeoViera LinkTM Conexiones Configuración de esta unidad después de la conexiónAmplificador AV Los cables Hdmi y/ó ópticos no son suministradosNC-17 Lista de clasificaciones para el bloqueoInformación técnica Subtítulos CCRelación de aspecto Format Cuidados al manejar la tarjeta SD Formato de datos para examinar tarjetasMensajes de advertencia de tarjeta SD Significado/Acción Mensajes de advertencia de GalleryPlayerConexión Hdmi Información técnica ContinuaciónSeñal de entrada que puede visualizarse ModoCuidados y limpieza Sonido intermitente Preguntas frecuentesProblemas Medidas correctivas Imagen Sonido Especificaciones Nota Nota

TH-C42HD18, TH-C50HD18 specifications

The Panasonic TH-C50HD18 and TH-C42HD18 are part of the renowned Viera series, representing the company’s dedication to delivering high-quality home entertainment experiences. These plasma televisions are designed to provide excellent picture clarity, vibrant colors, and immersive viewing experiences, making them a popular choice among consumers.

Starting with the TH-C50HD18, this 50-inch model boasts a stunning 720p resolution, delivering sharp and crisp images for both standard and high-definition content. One of the notable features of this television is its use of Panasonic's NeoPDP technology, which enhances the brightness and contrast of the screen while reducing power consumption. This ensures that viewers enjoy a brilliantly lit display without the excess energy usage common in many televisions.

Another significant characteristic of the TH-C50HD18 is its 600Hz Sub-field Drive, which provides smooth and fluid motion, particularly beneficial during fast-paced scenes in movies or sports. This technology reduces motion blur, ensuring that fast-moving objects appear clear and distinct. Additionally, the television features a wide viewing angle, allowing viewers to enjoy a great picture quality from various positions within the room.

On the other hand, the TH-C42HD18 offers a slightly smaller 42-inch screen size, making it an ideal fit for smaller spaces without compromising on quality. Similar to its larger counterpart, this model also features a 720p resolution and NeoPDP technology, providing vibrant colors and deep blacks. The 600Hz Sub-field Drive is present in this model as well, ensuring that viewers enjoy the same level of motion clarity that is crucial for an engaging viewing experience.

Both the TH-C50HD18 and TH-C42HD18 come equipped with multiple HDMI inputs, allowing users to connect various devices such as Blu-ray players, gaming consoles, and sound systems seamlessly. The televisions also incorporate built-in audio enhancements, including the Viera Image Viewer, which enables users to view high-quality images from their digital cameras directly on the screen.

In summary, the Panasonic TH-C50HD18 and TH-C42HD18 televisions exemplify the brand's commitment to quality and performance. With features like NeoPDP technology, 600Hz Sub-field Drive, and various connectivity options, these models are designed to deliver an exceptional home entertainment experience, whether watching movies, playing games, or enjoying sports.