Before requesting service or assistance, please follow these simple guides to resolve the problem. If problem still persists, please contact your local Panasonic dealer or Panasonic Service center for assistance. For details (p. 49, 50)
Problem
“Press any key to return” moves on the screen
One spot remains dark
Chaotic image, noisy
Screen | No image can be | |
displayed | ||
|
Only spots are displayed instead of images
Neither image nor sound is produced
Black Box appears
No sound is produced
Sound | Sound is unusual |
Whirling sound is heard
HDMI | “Control with HDMI” |
function does not work |
Actions
•The function to prevent “after image” is activated. (Not a faulty symptom)
The screen saver is activated if the TV unit is not operated for a certain time in SD mode.
“after image” (p. 5)
•A pixel or luminescent spot can occasionally be missing in plasma displays.
(Not a faulty symptom)
•Check nearby electrical products (car, motorcycle, fluorescent lamp).
•Check Picture menu (p. 20)
•Check the channel settings. (p. 13, 28)
•Check the antenna cables.
•Is the AC power cord plugged into the outlet?
•Is the TV unit turned On?
•Check Picture menu (p. 20) and volume.
•Are the remote control codes correct? (p.
•Change settings of Closed Caption (CC). (p. 30)
•Is “Sound Mute” active? (p. 12)
•Is the volume set to the minimum?
•Is “Speakers” set to “Off”? (p. 20)
•Change “SAP” settings. (p. 14)
•Check “HDMI1 in” or “HDMI2 in” settings. (p. 20)
•Set “SAP” setting to “Stereo” or “Mono.”
•Check the HDMI device connected to the unit.
•Set the audio setting of the HDMI device to “Linear PCM.”
•If digital sound connection has a problem, select analog sound connection.
•The sound is from
•Switch the TV unit on again with the equipment on.
•Set(p. 22)“Control with HDMI” to “Off”, then set to “On” again.
Frequently Asked Questions FAQs, etc.
45