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Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms |
| Checks | |
Picture |
| Sound | ||
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| Electrical Appliances | |
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| Cars/Motorcycles | |
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| Fluorescent light | |
Interference |
| Noisy Sound |
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| Volume | |
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| (Check whether the mute function has been | |
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| activated on the remote control.) | |
Normal Picture |
| No Sound |
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| Not plugged into AC outlet | |
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| Not switched on | |
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| Picture and Brightness/Volume setting | |
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| (Check by pressing the power switch or stand- | |
No Picture |
| No Sound | by button on the remote control.) | |
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| If a signal with a | |
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| format, or frequency is input, only the input | |
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| terminal indication is displayed. | |
No Picture |
| Normal Sound |
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| Colour controls set at minimum level | |
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| (see page 24, 25) | |
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| Colour system (see page 33) | |
No Colour |
| Normal Sound |
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Plasma Display panel |
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Symptoms |
|
| Check | |
Some parts of the screen | The plasma display panel is manufactured using an extremely high level of precision | |||
technology, however, sometimes some parts of the screen may be missing picture | ||||
do not light up | ||||
elements or have luminous spots. This is not a malfunction. | ||||
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| Do not allow a still picture or any part of a still picture i.e. edges to be displayed for |
| an extended period, as this can cause a permanent |
| Plasma Display. |
| Examples of still pictures include logos, video games, computer images, teletext |
| and images displayed in 4:3 mode. |
Note: | |
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| The permanent |
| is not an operating defect and as such is not covered by the Warranty. |
| This product is not designed to display fixed images for extended periods of time. |
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