Troubleshooting
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
| Symptoms |
| Checks | |
Picture |
| Sound | ||
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Snowy Picture | Noisy Sound | Aerial location, direction or connection | ||
Multiple Images | Normal Sound | Aerial location, direction or connection | ||
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| Electrical appliances | |
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| Cars / Motorcycles | |
Interference | Noisy Sound | Fluorescent lights | ||
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| Switch on D.PNR in Picture menu to reduce picture noise. | |
Normal Picture | No Sound | Volume level | ||
Sound mute switched on. | ||||
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| TV set to AV mode. | |
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| Not plugged into AC outlet. | |
No Picture |
| No Sound | Not switched on. | |
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| Picture / Sound controls set at minimum levels. | |
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| Check if in Standby mode. | |
No Colour |
| Normal Sound | Colour controls set at minimum levels. | |
| Colour System | |||
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Poor or Distorted | Weak or No Sound | Retune Channel (s). | ||
Picture |
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Normal Picture | Weak or Distorted | Sound reception may have deteriorated. | ||
Sound | Sound System | |||
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CAUTION: |
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Symptoms |
|
| Check | |
Some parts of the | The plasma TV panel is manufactured using an extremely high level of precision technology, | |||
however, sometimes some parts of the screen may be missing picture elements or have | ||||
screen do not light up. | ||||
luminous spots. This is not a malfunction. | ||||
| ||||
| Do not allow a still picture to be displayed for an extended period, as this can cause a | |||
| permanent | |||
Examples of still pictures include logos, video games, computer images, teletext and | ||||
images displayed in 4:3 mode. |
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| With no signal present, and without any user operation, the Panasonic screensaver will | |||
ABCDEF | appear automatically after a few minutes to prevent image retention. | |||
| Note: |
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| |
| The permanent | |||
| operating defect and as such is not covered by the Warranty. | |||
| This product is not designed to display fixed images for extended periods of time. |
Sleep Feature
If the set is not switched off when the TV station stops transmitting, it will automatically go to standby mode after 30 minutes. This function will not operate when this TV is in AV mode.
Notes:
•External surfaces of the unit may become hot during operation. But this is completely normal.
•See label on the base of this equipment for ratings and other information.
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