Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms |
| Checks | |
| Picture | Sound | ||
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| Snowy Picture | Noisy Sound | Aerial Location, direction or Connections | |
| Multiple Image | Normal Sound | Aerial Location, direction or Connections | |
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| Noisy Sound | Electrical Appliances | |
| Interference | Cars/Motorcycles | ||
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| Fluorescent Lamps | |
| Normal | No Sound | Volume (Refer to page 10, 11) | |
| (Check whether the mute function has been activated on | |||
| Picture | |||
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| the Remote Control.) | ||
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| Not plugged into AC outlet | |
| No Picture | No Sound | Not switched on | |
| Contrast and Brightness/Volume setting (Check by pressing the | |||
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| Power Switch or | |
| No Colour | Normal Sound | Colour Control (Refer to page 24, 25) | |
| Colour System (Refer to page 21) | |||
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| Scrambled | Normal or | Retune Channels (Refer to page 15) | |
| Weak Sound | |||
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| Coloured |
| Magnetic interference from unshielded equipment; | |
| Normal Sound | TV set moved while “ON”. | ||
| Patches | Turn the TV set off for 30 minutes, using the “Power” | ||
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| Switch on the TV set. | |
| No Colour | Noisy Sound | Sound System (Refer to page 21) | |
| Colour System (Refer to page 21) | |||
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Projection TV screen |
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Symptoms |
| Checks | ||
| Do not allow a still picture to be displayed for an extended period, as this can cause a permanent | |||
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| Examples of still pictures include logos, video games, computer images, teletext and images displayed in | |||
| 16:9 mode. |
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| Note: |
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appear | operating defect and as such is not covered by the Warranty. | |||
This product is not designed to display fixed images for extended periods of time. | ||||
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Cleaning
To ensure continued excellent performance by this product, periodic cleaning is recommended.
The unit contains many plastic | Dust will accumulate on the picture screen. Please wipe |
parts. For this reason DO NOT | with a soft cloth from time to time. If you use a |
use benzine, thinner or other | chemically treated cloth, please be careful to follow the |
chemicals to clean the unit. | instructions that come with the cloth. |
DO NOT bring into contact with | Remove dirt and soiling by wiping with a light cloth. |
insecticide or other volatile | Even if the unit is heavily soiled, do not apply cleaner directly |
substances. | to the unit. Soak a cloth in a solution of neutral cleanser |
DO NOT allow the unit to come | thinned with water. Then wring out the cloth, wipe the unit |
into contact for extended periods | clean, and finish by wiping with a dry cloth. |
with rubber or vinyl products. | Do not use any type of cleansers on the picture screen. |
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