LOREX Technology DGN216 instruction manual Troubleshooting, Problem Solution

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Troubleshooting

PROBLEM

SOLUTION

 

 

HDD not found

Need to insert HDD.

 

Make sure that the HDD Cartridge is locked, then

 

press any key to continue.

 

 

No Power

Check the power source cord connections.

 

Check that there is power at the outlet.

 

 

Buttons aren’t working when pressed

Check if the system is in Key Lock mode.

 

Press MENU and ENTER at the same time and

 

enter password to escape the Key Lock mode.

 

 

No recorded video

Check that the HDD has been installed correctly.

 

 

Timer / Alarm recording isn’t working

Check that Timer / Alarm Enable is set to YES.

 

 

No video

Check camera’s video cables and connections.

 

Check monitor’s video cables and connections.

 

Make sure that the camera is receiving power.

 

 

 

 

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Contents Channel Multiplex Digital Video Recorder L3R 4C1 Canada Table of Contents Page Important Safety Instructions Features IntroductionSystem Contents Getting StartedFront Panel Controls Power Back Panel Search Accessing the Main MenuMain Menu Alarm List Last RecordFull List Motion ListTimer Recording Setup TimerQuality IPS BEST, HIGH, NORMAL, BasicRecord Settings Camera Channel Setup Motion Trigger RecordRecord Method Motion Detection Setup Motion Detection1MOTION Detection Setup 1~16 System Set Up Setting the Internal Audible Alarm BuzzerSetting the External Audible Alarm Device ErrorSystem Time/Date Set up Setting System Time & Date Changing the System PasswordResetting System to Factory Defaults Clearing the Hard Drive DataPage Operation Event Log ViewingNetwork On Screen Display OSDRecording Methods Viewing OptionsAlarm List Video SearchPlaying Back Video Full ListHardware Connection from DVR Static IP Setting Software Installation Static IP SettingPage Connecting the PC and DVR via the Internet Static IPSoftware Installation Dynamic IP Setting Dynamic IP SettingWhat is a Dynamic IP ADDRESS? Connecting the PC to a Router / Router Login LAN endClick TwicePage SVC IP Setting Connect RouterBackup Program Play the last record file Backup ProgramConnect to the DVR via the Internet Address BookSoftware Operation at the Remote Site Control Panel and Basic Operation Video Web Server control panelPlay Back Operation Digital device control panelTurbo 10 11Advanced Settings System Config Account AlarmReboot ApplyFile Path MailFTP Tool BOX Online UserPage Key Lock Troubleshooting Problem SolutionTechnical Specifications TCPIP, ICMP, SMTP, HTTP, FTPCartridge Casing Remove the Cartridge Casing from the DXR216Lock the Cartridge Secure the HDD in the Cartridge CasingSlide the top Cover over the Cartridge Casing Appendix 2 Connection Diagram to Cameras and Monitor Appendix 3 Pin Configurations Appendix 4 Rack Mount Installation Appendix 5 Recording Times in Hours Ntsc SystemManufacturer Model Capacity Rotation Appendix 6 Compatible HDD BrandsIt’s all on the web