Kompernass KH 6511, KH 6510 Display indicates No Disc, even though a disc was inserted, No sound

KH6510_11_A4_V3_EN.qxd 24.08.2006 12:25 Uhr Seite 23

KH 6510/6511

14. Troubleshooting

The display is blank/DVD player does not function, even though it was switched on

ACheck whether the power cord is properly plugged into the socket.

BCheck whether the socket into which you have plugged the power cord of the DVD player is supplying electricity by plugging in another device. Where appropiate plug the DVD players power cable into another power socket.

CCheck to see that the display dimmer function is switched off. For this purpose press the button "Dimmer" on the remote control.

DSwitch the DVD player off by pressing the ON/OFF button and then wait ten seconds. Switch the DVD player on again by pressing the ON/OFF button once more.

The display indicates "No Disc", even though a disc was inserted

AThe disc is dirty, scratched or damaged. Clean the disc or insert a different disc.

BThe Country/Regional code of the inserted DVD/VCD/ S-VCD does not coincide with the Country/Regional code of the DVD player. In this case, the DVD/VCD/S-VCD cannot be played with the DVD player.

Inserted disc is not played

A film of condensation may have formed on the laser sensor lens of the DVD player. In particular, this may occur if the DVD player has been subjected to extreem temperature fluc- tuations.

In this case, place the DVD player in a dry environment at normal room temperature. First remove any inserted disc from the disc tray. Then leave the DVD player switched off for at least one hour without using it until the condensation film has evaporated.

No image or only black and white image

ACheck to see that all connection cables between the DVD player and television (or Video projector) are plugged firmly into the corresponding sockets

BCheck whether the settings in the OSD menu match the connection option you have used to connect the DVD player to the television (or the video projector).

ÔFor this refer to chapter 6 "Connection of the DVD player to a television".

CUsing the television's (or Video projector's) instruction manual check to see if current settings to the television (or Video projector) are necessary in order to use the DVD player with the television.

No sound

ACheck to see if the television and/or DVD player are currently switched to mute.

BCheck to see if all connections cables between the DVD player and currently connected audio components are firmly plugged into the corresponding sockets.

CCheck whether the settings in the OSD menu match the connection option you have used to connect the audio components to the DVD player.

ÔFor this refer to chapter 7 "Connecting Audio components to the DVD player.

DUsing the television's instruction manual check to see if current settings to the television are necessary in order to use the DVD player with the television.

EUsing the instructions manual of a currently connected audio component check to see if settings to the compo- nent are necessary in order to use it with the DVD player.

FIf you …

Úhave connected the DVD player to a stereo television and have not connected an audio component to the DVD player

or

Úhave connected a Dolby Prologic compatible audio compo- nent via the analogue stereo outlet (via cinch cables to the

cinch sockets L and R) of the DVD player:

Check to see if you have selected the option Large in the OSD Menu under the Sub menu option Front LS.

No 4:3 or 16:9 image

AConsult the operating manual of the television to determine which image format the television supports.

BCheck whether the settings in the OSD menu match the available image format of the television.

Remote control does not function

ACheck to see that the remote control batteries are inser- ted into the battery compartment according to the correct polarity.

BCheck whether the batteries in the remote control are dead and replace both batteries, if necessary.

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