18. Troubleshooting
The display is blank/DVD player does not function, even though it was switched on
ACheck whether the power cord is properly plugged into the socket.
BCheck whether the socket into which you have plugged the power cord of the DVD player is sup- plying electricity by plugging in another device. If necessary, plug the power cable of the DVD player into a different power socket.
CSwitch off the DVD player by pressing the "Power" button and wait for ten seconds. Then switch the DVD player back on by pressing the "Power" but- ton.
The display indicates "No Disc", even though a disc was inserted
AThe disc is dirty, scratched or damaged. Clean the disc or insert a different disc.
Inserted disc is not played
A film of condensation may have formed on the laser sensor lens of the DVD player. In particular, this may occur if the DVD player has been subjected to large temperature fluctuations.
In this case, place the DVD player in a dry environment at normal room temperature. First remove any inserted disc from the disc tray. Then leave the DVD player switched off for at least one hour without using it until the condensation film has evaporated.
No image or only black and white image
ACheck whether all connector cables between the DVD player and the television (or video projector) are firmly plugged into the appropriate sockets
BCheck whether the settings in the OSD menu match the connection option you have used to con- nect the DVD player to the television (or the video projector).
ÔRefer here to Section 7. "Connecting the DVD Player to a Television".
CConsult the operating manual of the television (or the video projector) to determine whether any set- tings must be configured on the television (or video projector) in order to use the DVD player with television.
No sound
ACheck whether the television and/or DVD player have been muted.
BCheck whether all connector cables between the DVD player and any audio components connected are firmly plugged into the appropriate sockets.
CCheck whether the settings in the OSD menu match the connection option you have used to con- nect the audio components to the DVD player.
ÔRefer here to Section 8. "Connecting Audio Com- ponents to the DVD Player".
DConsult the operating manual of the television to determine whether any settings must be configured on the television in order to use the DVD player with the television.
EConsult the operating manual of any connected audio component to determine whether its settings must be configured in order to use it with the DVD player.
FIf you …
Úhave connected the DVD player to a stereo televi- sion and have not connected any audio components to the DVD player or
Úhave connected a Dolby
Check whether the option Stereo has been selected in the Analog Output Setup Page under the subme- nu item Downmix.
ÔAlso refer to Section 9.6.1. "Configuring the
Analog Output"
No 4:3 or 16:9 image
AConsult the operating manual of the television to deter- mine which image format the television supports.
BCheck whether the settings in the OSD menu match the available image format of the television.
Remote control does not function
ACheck whether the batteries of the remote control are inserted into the battery compartment with the correct polarity.
BCheck whether the batteries in the remote control are dead and replace both batteries, if necessary.
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