
Troubleshooting
Check the following items.
Problems/Symptoms | Cause and Solution | 
  | 
  | 
Cannot perform LED module mapping | The LED module connector cable for this product must be connected using a DVI   | 
  | 
  | 
Cannot perform command communication | • The   | 
  | adapter. | 
  | • The 4th and 5th pins of the   | 
  | your LAN cable are connected properly. | 
  | • Be sure to only use a   | 
  | 
  | 
No image signal is displayed | The image signal is only compatible with 1024x768 @60Hz. Check the resolution of the input signal.  | 
  | 
  | 
The DVI Input Light is flashing | If the resolution of the signal being input to the DVI input terminal is anything other than 1024x768, this light  | 
  | will flash.  | 
  | Use an input signal with a resolution of 1024x768 @60Hz.  | 
  | 
  |