Sharp LC-C52700UN, LC-C46700UN operation manual Appendix, Troubleshooting, Pages 18

Page 27

Appendix

Troubleshooting

Problem

Possible Solution

• No power

• Check if you pressed POWER on the remote control unit. Page 12

 

If the indicator on the TV does not light up, press POWER on the TV.

Is the AC cord disconnected? Page 8

Has the power been turned on? Page 12

Unit cannot be operated.

External infl uences such as lightning, static electricity, may cause improper

 

 

 

operation. In this case, operate the unit after fi rst turning off the power of the TV or

 

 

 

unplugging the AC cord and replugging it in after 1 or 2 minutes.

 

 

 

 

Remote control unit does not

Are batteries inserted with polarity (e, f) aligned? Page 9

 

operate.

Are batteries worn out? (Replace with new batteries.)

 

 

• Are you using it under strong or fl uorescent lighting?

 

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

 

Is "RC Control Lock" selected in "Operation Lock Out"? Page 25

 

 

 

 

Picture is cut off/with sidebar

Is the image position correct? Page 21

 

screen.

Are screen mode adjustments such as picture size made correctly? Page 16

 

 

 

 

 

Strange color, light color, or

Adjust the picture tone.

Pages 18 and 19

 

color misalignment

Is the room too bright? The picture may look dark in a room that is too bright.

 

 

 

 

 

Power is suddenly turned off.

Is the sleep timer set?

Page 13

 

 

Check the power control settings. Pages 19 and 20

 

 

The unit's internal temperature has increased. Remove any objects blocking vent or

 

 

 

clean.

 

• No sound

• Is connection to other components correct? Page 11

Is the volume too low? Page 13

Is “Variable” selected in “Output Select”? Page 24

Have you pressed MUTE on the remote control unit? Page 13

Check the audio output of the connected external equipment. Is the volume too low or muted?

When external equipment is connected via an HDMI cable, you may need to confi gure the audio to be output through the HDMI cable.

When audio is not output from external equipment connected to the INPUT 4 or INPUT 6 terminal, check the "PC Audio Select" setting. Page 24

Even when external equipment is connected using an HDMI-certifi ed cable, an audio cable connection may be required depending on the type of equipment and the media being played back. In this case, in addition to connecting an HDMI-certifi ed cable to the INPUT 6 (HDMI) terminal, connect an audio cable to the AUDIO terminal and set "PC Audio Select" to "Input 6 (HDMI)". Page 24

When connecting a PC via an HDMI-certifi ed cable, check the following:

-Is the audio output of the PC confi gured correctly? Check the audio output settings and output audio format in Sound Properties on the PC.

Only PCM format audio can be output. Compressed audio (with a sampling rate of 32kHz, 44.1kHz, or 48kHz) and DTS format audio cannot be output.

-Depending on the board, only video signals may be output. In this case, in addition to connecting an HDMI-certifi ed cable to the INPUT 6 (HDMI) terminal, connect an audio cable to the AUDIO terminal and set "PC Audio Select" to "Input 6 (HDMI)".

Page 24

If you are using an HDMI-DVI conversion cable to connect external equipment to the TV, check the following:

-Is an audio cable connected? The HDMI-DVI conversion cable is for video only. Connect a Ø 3.5 mm stereo mini jack cable to listen to the audio.

-Is INPUT 6 being used? When the TV is connected to another HDMI terminal, the audio and video are not output together even if a Ø 3.5 mm stereo mini jack cable is connected to the shared AUDIO terminal for INPUT 4 and INPUT 6.

-Is "Input 4 (PC)" selected in "PC Audio Select"? Page 24

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Contents LC-C46700UN LC-C52700UN Supplied AccessoriesFor connections Declaration of Conformity09P12-MX-NM Information Important InformationDear Sharp Customer Additional Safety InformationCaring for the Cabinet Precautions when transporting the TVCaring for the Liquid Crystal panel Child SafetyHanging on the wall Setting the TV on the WallUsing an optional bracket to mount the TV Attaching/Detaching the StandUsing the Remote Control Unit Power indicator on the front of the television lights GreenQuick Reference Antennas Installing Batteries in the Remote Control UnitConnecting Antenna Cable PreparationPart Names TV FrontTV Rear/Side Connecting to External Equipment Connecting an Audio AmplifierConnecting a PC Turning On/Off the Power Initial SetupWatching TV Changing Channels Changing VolumeSleep Timer Direct Button Operation⑨ PC MTS/SAP stereo modeDigital broadcasting audio mode Direct Button OperationPress CC Press InputPress Input again or press a/b to select the input source Displays channel information being viewed. Press DisplayFor 43 programs Press View ModeFor PC input mode You can select the screen sizeLcfont On-Screen Display MenuOn-Screen Display Menu Operation Menu Operation ButtonsOPC Setting Advanced Picture SettingPicture Menu Audio Menu Power Control MenuSetup Menu Fine Sync Auto Sync For Analog PC Input Mode OnlyReset Parental Ctrl Parental Control SettingTV Parental Guidelines On-Screen Display Menu StatusChip Mpaa Voluntary movie rating systemReactivating the temporarily released V-CHIP Block How to temporarily release the V-CHIP BlockCanadian English Ratings Canadian French Ratings Input Option MenuDigital Setup Enter Troubleshooting AppendixPages 18 E202 Troubleshooting Digital BroadcastingError message about reception of broadcast AppendixRS-232C Port Specifications Part name Model number Wall mount bracket Optional AccessorySpecifications Model LC-C46700UN Model LC-C52700UNPC Compatibility Chart Information on the Software License for This ProductClearing the Secret Number Limited Warranty Calling for Service