Sony SLV-685HF manual Troubleshooting, Symptoms caused by contaminated video heads

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony dealer.

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Symptom	Remedy
The POWER switch does not	• Connect the AC power cord securely.
function.	• Make sure the VCR is not locked. To unlock, hold
	down POWER on the VCR until the VCR beeps and
	the H indicator disappears.
The power is turned on but the	• Moisture condensation occurs. Turn the power off,
VCR does not operate.	unplug the AC power cord and leave the VCR to dry
	for over an hour.
The clock has stopped and	• The clock stops if the VCR is disconnected from the
“–:– –” lights in the display	wall outlet for more than one hour. Reset the clock
window.	(and timer).
The playback picture does not	• Make sure the TV is set to the channel for the VCR. If
appear on the TV screen.	you are using a monitor, set it to video input.
The picture is not clear.	• Adjust the tracking with the TRACKING +/– buttons.
	• The video heads are dirty (see below). Clean the video
	heads using the Sony T-25CL video head cleaning
	cassette. If this cleaning cassette is not available in your
	area, have the heads cleaned at your nearest Sony
	service facility (a standard service charge will be
	required). Do not use a commercially available wet-
	type cleaning cassette, as it may damage the video
	heads.
	• The video heads may have to be replaced. Consult
	your local Sony dealer for more information.
The picture rolls vertically	• Adjust the vertical hold control on the TV or monitor.
during picture search.
The picture has no sound.	• The tape is defective. Use a new tape.

Symptoms caused by contaminated video heads

• Normal picture	• Rough picture	• Unclear picture	• No picture (or
			black & white
			screen appears)

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Additional Information

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SONY SLV-685HF (E) 3-859-040-11 (1)