Panasonic DMR-EH575 operating instructions Troubleshooting guide

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.		≥Operations do not work due to a poor-quality disc. (Try again using a
≥Poor reception due to atmospheric conditions.		Panasonic disc.)
≥Image disturbance during search.		≥The unit freezes due to one of its safety devices being activated.
≥Interruptions in reception due to periodic satellite broadcasting		(Press and hold [Í/I] on the main unit for 10 seconds.)
breaks.		≥When the HDD has been automatically placed in the power save
≥A sound is heard when the HDD goes into power save mode, or		mode (➡ 9), or the unit is turned on or off, there may be an
operations are slow to respond in power save mode.		unexpected sound. This does not indicate a problem with this unit.
Power			Page
No power.	≥Insert the AC mains lead securely into a known active household mains socket.		14, 15
The unit does not turn on	≥Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s		35
	display blinks when [Í DVD] is pressed). Press [EXT LINK] to cancel the recording standby.
pressing [Í DVD].
The unit switches to standby	≥One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.		—
mode.
The power is turned off	≥If you connected this unit to a “HDAVI Control”-compatible TV with an HDMI cable, or		18
automatically.	connected this unit to a Q Link-compatible TV with a fully wired 21-pin Scart cable, this unit will
	be automatically set to standby mode when the TV is set to standby mode.
The power is turned on	≥If you connected this unit to a “HDAVI Control”-compatible TV with an HDMI cable, this unit will		18
automatically.	automatically turn on while you are setting a timer recording from the programme listing on the
	TV.
Displays
The display is dim.	≥Change “FL Display” in the Setup menu.		65
“0:00” is flashing on the unit’s	≥Set the clock.		69
display.
The time recorded on the disc and	≥Times shown may disagree with actual times.		—
the available time shown do not	≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the		—
add up.	last recorded title is deleted. It does not increase if other titles are deleted.		—
The play time shown for MP3	≥Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no
does not agree with the actual	increase in disc space.		—
time.	≥More disc space than the actual recording time is used after recording or editing the DVD-R,
	DVD-R DL, +R or +R DL 200 times or more.		—
	≥While searching, the elapsed time may not display correctly.
The clock is not correct.	≥Under adverse reception conditions, etc., the automatic time correction function may not work.		69
	In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Setting
	does not work, set the time manually.
Compared to the actual recorded	≥The displayed recording/play time is converted from the number of frames at 29.97 frames		—
time, the elapsed time displayed	(equal to 0.999 seconds) to one second. There will be a slight difference between the time
is less.	displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
(Only when recording in NTSC)	approximately 59 minutes 56 seconds). This does not affect the recording.
“U88” is displayed and the disc	≥The unit is carrying out the recovery process. Do the following to eject the disc.		—
cannot be ejected.	1 Press [Í/I] on the main unit to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10
	seconds. The unit is forcibly switched to standby.
	2 While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time for
	about 5 seconds. Remove the disc.
TV screen and video
Television reception worsens	≥This can occur because the signals are being divided between the unit and other equipment. It		—
after connecting the unit.	can be solved by using a signal booster, available from audio-visual suppliers. If it is not solved
	by using a signal booster, consult the dealer.
Status messages do not appear.	≥Select “Automatic” in “On-Screen Messages” in the Setup menu.		65
The grey background does not	≥Select “On” in “Grey Background” in the Setup menu.		65
appear.
Picture does not appear during	≥Timer recordings work regardless whether the unit is on or off. To confirm the timer recording		—
timer recording.	is going to work properly, turn the unit on.
The 4:3 aspect ratio picture	≥Use the television to change the aspect. If your television does not have that function, set		45
expands left and right.	“Progressive” in the Picture menu to “Off”.		65
Screen size is wrong.	≥Check the settings for “TV Aspect” in the Setup menu.
	≥If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.		65
	≥By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will be		63
	made using the wrong aspect. Match the aspect settings to the broadcast when recording.		63
	≥Set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “4:3”.
	It may be possible to adjust the display mode on the TV. Refer to your television’s operating
	instructions.

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