Polycom DVD 729 No audio at digital output, No sound and picture, Disc can’t be played

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Troubleshooting

Problem

Solution

 

 

No audio at digital output

– Check the digital connections.

 

– Check if your receiver can decode MPEG-2 or

 

DTS and if not, please make sure the digital

 

output is set to PCM.

 

– Check if the audio format of the selected audio

 

language matches your receiver capabilities.

 

 

No sound and picture

– Check that the SCART cable is connected to the

 

correct device (See Connecting to a TV)

 

 

Disc can’t be played

– The DVD+R/DVD+RW/CD-R must be finalized.

 

– Ensure the disc label is facing up.

 

– Check if the disc is defective by trying another disc.

 

– If you have record a Picture CD or MP3 CD

 

yourself, ensure that your disc contains at least 10

 

pictures or 5 MP3 tracks.

 

– Region code incorrect.

 

 

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

during playback

clean with a soft cloth wiping from centre to edge.

 

 

No return to start-up screen when

– Reset the unit by switching the Player off, then on

disc is removed

again.

 

 

The Player does not respond to

– Aim the remote control directly at the sensor on

the remote control

the front of the Player.

 

– Reduce the distance to the Player.

 

– Replace the batteries in the remote control.

 

– Insert the batteries with their polarities (+/–

 

signs) as indicated.

 

 

Buttons do not work

– In order to completely reset the Player, unplug

 

the AC cord from the AC outlet.

 

 

Player does not respond to some

– Operations may not be permitted by the disc.

operating commands during playback

Refer to the instructions of the disc.

DVD Video Player cannot read CDs/DVDs

Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video Player for repair.

Menu items cannot be selected

Press STOP twice before selecting System Menu.

 

Depending on the disc availability, some menu

 

 

items cannot be selected.

 

 

 

If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).

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Contents DVD 3139 246Important Note Laser safety Never Make or Change Connections with the Power Switched onGeneral Information LaserContents Supplied accessories Safety InformationSymbols Used in this Manual IntroductionFunctional Overview Front and Rear PanelsRemote Control Basic Connections Connecting to a TV PreparationConnecting to Optional Equipment Connecting to an Audio SystemIf your receiver has a Mpeg 2 or Dolby Digital decoder Inserting batteries into the Remote Control Switching OnSmart Power On/Off Using the Remote ControlOperation Basic PlaybackGeneral Operation Video Control during playbackOSD On-Screen Display RepeatRepeat A-B DVD VCD CD Disc ResumeSpecial DVD Features Special VCD & Svcd FeaturesPreview Function Track DigestDisc Interval Track IntervalPicture CD & MP3 CD Playback Play ModeMP3 & Jpeg Navigator Special MP3 Features Special Jpeg FeaturesJpeg and MP3 simultaneous playback Setup Menu General Setup menuBasic Operations OSD languageDisplay Dim Disc LockScreen Saver Stop the program playbackAnalogue Audio Setup menu Downmix modeSound Mode C. Dynamic Range CompressionDigital Audio Setup menu Reverb ModeDigital Output Lpcm OutputTV Type Video Setup menuTV Display Color Setting Smart PicturePress OK to open its submenu BrightnessPreference Setup menu Audio languageContrast HuePassword Subtitle languageDisc Menu language If you choose Others in AUDIO, Subtitle or Disc Menu menuDefault Setup Parental Control DVDMP3/JPEG Navigator With MenuSpecifications Troubleshooting MaintenanceProblem Solution Remote control Operating commands during playbackNo audio at digital output No sound and pictureLanguage Code Language Code Philips Kundtjänst Service Consumer ServicesPhilips Service Philips Norge AS Philips Portuguesa