Troubleshooting
Problem | Solution |
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|
No audio at digital output | – Check the digital connections. |
| – Check if your receiver can decode |
| DTS and if not, please make sure the digital |
| output is set to PCM. |
| – Check if the audio format of the selected audio |
| language matches your receiver capabilities. |
|
|
No sound and picture | – Check that the SCART cable is connected to the |
| correct device (See Connecting to a TV) |
|
|
Disc can’t be played | – The |
| – Ensure the disc label is facing up. |
| – Check if the disc is defective by trying another disc. |
| – If you have record a Picture CD or MP3 CD |
| yourself, ensure that your disc contains at least 10 |
| pictures or 5 MP3 tracks. |
| – Region code incorrect. |
|
|
Picture freezes momentarily | – Check the disc for fingerprints/scratches and |
during playback | clean with a soft cloth wiping from centre to edge. |
|
|
No return to | – Reset the unit by switching the Player off, then on |
disc is removed | again. |
|
|
The Player does not respond to | – Aim the remote control directly at the sensor on |
the remote control | the front of the Player. |
| – Reduce the distance to the Player. |
| – Replace the batteries in the remote control. |
| – Insert the batteries with their polarities (+/– |
| signs) as indicated. |
|
|
Buttons do not work | – In order to completely reset the Player, unplug |
| the AC cord from the AC outlet. |
|
|
Player does not respond to some | – Operations may not be permitted by the disc. |
operating commands during playback | Refer to the instructions of the disc. |
DVD Video Player cannot read CDs/DVDs
–Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video Player for repair.
Menu items cannot be selected | – | Press STOP twice before selecting System Menu. |
| – | Depending on the disc availability, some menu |
|
| items cannot be selected. |
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If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).
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28 | 3139 246 12911 | |
18/03/2003, 5:41 PM |