Troubleshooting
The following table contains the common problems and the solutions to these problems. Please check this list before you contact the technicians.
Problems | Solutions | |
| Connect power cord correctly. | |
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NO PICTURE | Turn on power. | |
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Connect video cable correctly. | ||
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| Select the input signal source with proper cable connection with | |
| the source button. | |
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ABNORMAL | Match the colors on the cables to the ports off the back of the | |
COLORS | television. I.E. red cable to red colored port. | |
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PICTURE IS TOO | Adjust your contrast, brightness and lamp settings from the | |
DARK | OSD Menu. For adjust controls, refer to page 27. | |
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AUDIO ONLY NO | Make sure you have connected both your video and audio | |
PICTURE | cables. | |
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| The TV’s tuner signal must not be lower than 65 %. | |
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PICTURE ONLY NO | Make sure the audio cable is connected. | |
AUDIO |
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Readjust your volume via the remote control. | ||
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| The TV’s tuner signal must not be lower than 65 %. | |
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| Turn off the TV, unplug it from the socket. Remove the | |
| batteries out of the remote for 30 seconds. Press the remote | |
REMOTE CONTROL | buttons and the power button randomly for a good 2 seconds, | |
and then reinstall the batteries. Try the remote to see if it | ||
DOES NOT WORK | works. For battery removal instructions, refer to page 16. | |
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| The TV’s remote sensor is also housed in the same place as | |
| the power indicator light. Please make sure there is line of sight | |
| from the remote control’s front sensor to the remote sensor of | |
| the TV. | |
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CANNOT RECEIVE | The TV’s tuner signal must not be lower than 65 %. Change | |
SUFFICIENT | the direction of your antenna and rescan your channels. If you | |
CHANNELS | have cable call up your cable company and ask about signal | |
THROUGH THE | strength of your local cable. | |
ATSC/NTSC TUNER |
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| Please adjust your picture setup and make sure the saturation | |
NO COLOR | and the RGB are not turned all the way down. For adjustment | |
controls refer to page 27. | ||
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SCEPTRE U50 UHD TV User Manual