10 Troubleshooting Guide
| Problem | Possible Cause | Solution |
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| No picture, no sound, | No power | Check power plug and cable |
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| Display off |
| Check status of power switch |
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| on back panel |
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| No picture, no sound, Display | Short circuit in LNB connection | Switch receiver off, repair short, |
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| on |
| switch receiver on again |
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| Defective or missing Cable | Check all cable connections |
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| connection |
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| LNB defective | Replace LNB |
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| Wrong external unit set on | Correct setting (see point 5.4) |
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| receiver |
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| Dish positioned incorrectly | Correct dish position |
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| Picture shows intermittent | Heavy rain or snow | Clear dish of snow |
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| blocks. May switch to still |
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Dish positioned incorrectly |
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| image, no sound, at times scre- | Correct dish position |
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| en black and note “No signal” |
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Dish too small for this location | use larger dish |
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| Obstruction between dish and | Mount dish with uninterrupted |
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| satellite (e.g. tree) | view |
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| Sound OK, screen blue mode | Radio mode selected | Switch to TV mode |
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| Sound OK, no picture | SCART connector not properly | Check SCART connections |
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| inserted |
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| No reception of channels pre- | Dish faulty, or position changed | Check dish |
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| viously received |
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Channel moved to another | Initiate search (see point 7.7) |
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| transponder |
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Channel no longer broadcast
None
Remote control not working
Batteries spent
Replace batteries
Time not displayed in Standby mode
Time not entered
Set to ARD or other channel for 30 secs. to acquire time
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