Appendix C Hardware and Software Upgrade Policy

APPENDIX C: HARDWARE AND SOFTWARE UPGRADE POLICY

Pelco’s representations regarding product features and performance are limited to those made in the specification sheet and product manuals at the time the product was manufactured. Pelco does not represent or warrant that any upgrades to product hardware or software will be made available in the future. When possible, Pelco will offer product upgrades to purchasers of its products.

HARDWARE UPGRADES

Pelco provides hardware options for upgrading the DX4104 hard disk storage and optical drive. For information about DX4104 upgrade options, refer to the DX4104 product specification sheet. Hard disk upgrades are available as follows:

1.Additional hard drives or an optical drive cannot be installed in some models. To determine if your model can be upgraded, contact Pelco’s technical support.

2.Hard disk upgrades are available through Pelco at established prices and are subject to the usual 24-hour turnaround for service.

When a larger hard drive is being substituted for a smaller one, the smaller drive will be returned to the customer along with the upgraded unit.

While Pelco will perform all upgrades with the utmost consideration and care, Pelco cannot guarantee that any of the data and/or video stored on the existing hard drives will not be lost or damaged. Pelco is not responsible for damage or loss of data.

SOFTWARE UPGRADES

1.All upgrades for Pelco software shall be free to the customer for the duration of the warranty period. This offer does not apply to software that may be installed in a Pelco product that is licensed from another supplier. All other software, such as operating systems, drivers for accessory devices, and so forth, shall be governed by the software manufacturer’s upgrade policy, even when said upgrades are necessary to implement an upgraded version of Pelco software.

2.Whenever possible, software upgrades with detailed instructions shall be provided to the customer through Web site download. Pelco will not be responsible for loss of data, losses due to downtime, or damage to product as a result of a customer attempting to perform an upgrade.

3.Hard copies on appropriate medium (CD/DVD, ZIP, or floppy disk) shall be sent to the customer at no charge upon request.

4.It shall be the customer’s responsibility to procure necessary hardware to perform upgrades if required (necessary drives, such as CD-R, DVD-R, or ZIP).

5.Pelco cannot guarantee that all future software versions will be backward compatible with earlier hardware platforms.

C4631M (11/09)

C4631M specifications

The Pelco C4631M is a high-performance camera designed for a wide range of surveillance applications. This versatile camera combines advanced imaging technology, robust design, and user-friendly features, making it suitable for both indoor and outdoor environments.

One of the main features of the Pelco C4631M is its high-resolution imaging capability. It supports up to 1080p HD video quality, delivering clear and detailed images for effective monitoring. The camera utilizes a progressive scan CMOS sensor, which enhances its ability to capture moving subjects without motion blur, ensuring that critical moments are accurately recorded.

The C4631M is equipped with a powerful optical zoom lens that provides a 31x optical zoom capability. This allows users to zoom in on distant objects while maintaining clarity and detail. The lens is complemented by a digital zoom function, giving users additional flexibility to capture specific areas of interest.

In terms of low-light performance, the Pelco C4631M excels with its infrared (IR) capabilities. The camera can capture high-quality images in low-light conditions, thanks to its built-in IR illumination. This feature ensures reliable surveillance around the clock, even in complete darkness.

Another notable characteristic of the C4631M is its advanced video analytics capabilities. The camera supports features such as motion detection, line crossing detection, and intrusion detection. These intelligent analytics help to enhance security by alerting users to potential threats in real time.

Pelco has also integrated network connectivity into the C4631M, making it easy to connect to existing surveillance systems. The camera supports various network protocols, allowing for seamless integration with video management software. This versatility enables users to manage and analyze video feeds from multiple cameras, enhancing situational awareness.

The C4631M features a rugged and durable design, making it suitable for outdoor environments. It is weather-resistant and built to withstand harsh conditions, ensuring long-term reliability. The camera also offers flexible mounting options, allowing for easy installation in various locations.

In summary, the Pelco C4631M is a robust surveillance solution characterized by its high-resolution imaging, powerful zoom capabilities, low-light performance, and intelligent analytics. These features, combined with its durable design and network connectivity, make the C4631M an ideal choice for comprehensive security monitoring across various applications. Whether for commercial, industrial, or residential use, this camera delivers the performance and reliability needed to maintain a secure environment.