Sony KE-42M1 manual Troubleshooting, Self-diagnosis function, Trouble Symptoms Remedies

Page 77

Troubleshooting

Self-diagnosis function

The TV is equipped with a self-diagnosis function. If there is a problem with your TV, the (.D(Power on/ Stand by) LED on the front panel will flash repeatedly in red. Writing down the duration of flashes and interval between flashes helps you intbrm qualified Sony personnel of the TV's condition.

(3 (Power on/ Stand by) LED (flashing in red)

1Measure how long the (.D(Power on/Stand by) LED flashes and stops flashing.

For example, the LED flashes for 2 seconds, stops flashing for 1 second, and flashes for 2 seconds.

2Press @ (Power) on the TV to turn it oft, and disconnect the power cord, then inform qualified Sony personnel or the Direct Response Center/ Customer Relations Center of how the indicator flashes (duration and interval).

Trouble

symptoms

and

remedies

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

 

 

 

 

 

Possible

remedies

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No picture.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot

 

receive

any

channels.

 

Make

sure

the

power

 

cord

is

connected

securely.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Turn on the power of the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check

antenna/cable

 

connections.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press

PIC

OFF

on

the

 

remote

control

so that

the

_[

(Picture

oft)

LED goes

off.

 

Cannot

 

receive

upper

 

 

 

Set

"Cable"

to

"Off'

in the

_

 

(Channel)

 

menu

 

(page

36).

 

 

 

 

 

 

channels

(UHF)

when

using

 

Perform

Auto

Pro_am

 

to

add

receivable

channels

 

that

are

not

presently

in

the

TV's

an

antenna,

 

 

 

 

 

 

 

memory

(page

35).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV

is

locked

 

to

one

channel.

 

Perform

Auto

Pro_am

 

to

add

receivable

channels

 

that

are

not

presently

in

the

TV's

 

 

 

 

 

 

 

 

 

 

 

memory

(page

35).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check your Channel Fix setting (page 37).

 

 

 

 

 

 

 

 

 

 

 

Cannot

 

receive

any

channels

 

Perform

Auto

Pro_am

 

to

add

receivable

channels

 

that

are

not

presently

in

the

TV's

when

using

cable

TV.

 

 

 

memory

(page

35).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make

sure

"Cable"

in

the

_

(Channel)

menu

is

set to "On"

(page

36).

 

 

 

Cannot

 

receive

or select

 

 

Perform

Auto

Pro_am

 

to

add

receivable

channels

 

that

are

not

presently

in

the

TV's

channels,

 

 

 

 

 

 

 

 

memory

(page

35).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

TV

turns

 

off

 

 

 

Check

that

the

Sleep

timer

is

activated

(page

75).

 

 

 

 

 

 

 

 

 

 

automatically.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(The TV enters the standby

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mode.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some

video

sources

do

not

 

Check

the

connection

 

between

the

optional

 

video

equipment

 

and

the

TV.

 

 

 

appear.

 

 

 

 

 

 

 

 

Press

the Input

Select

 

buttons

on the

remote

control

(page

52).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When

Y°U c°nnect

vide°

equipment

t° b°th

the VIDEO

and the

S VIDEO

input

jacks'

make sure

 

 

 

 

 

 

 

 

 

 

 

"Auto

YC"

in the _

(Setup) menu

is set to

"On" to view

the S VIDEO

 

input

(page

23).

>

o..

Q.

_0

5-

(Contimled) 77

Image 77
Contents Operating Instructions EGAContacting Sony Owners RecordImportant Notice SafetyFor the set with a polarized AC power cord plug Power SourcesWiring CleaningAC power cord For the set with a three-wire grounding type AC plugAccessories Damage requiring serviceOptional accessories InstallationCarry the TV in the specified manner Protruding locationOutdoor use Power-Cord ProtectionShip and vessel Outdoor Antenna GroundingReplacement Parts ServiceSafety Check ServicingWatching Installing the TVAdditional Information Using Advanced FeaturesUnpacking Overview of the Remote ControlWhen you unpack this unit, make sure it includes Following Sony Remote Control DescriptionsReset PIC OFF Power Display Sleep Programming the Remote Control Satellite Receiver Manufacturers CodesChanger Other Equipment Using Your Remote Controls withOperating Cable Box Operating a satellite receiverOperating a DVD 5.1 Channel Sony DAV Operating a DVD player or DVD ChangerTo open the drop-down panel Overview of the TV Controls and ConnectorsFront Panel Controls and Connectors Lmono Rear Panel ConnectorsPreventing the TV from Falling Down Connector types Basic Connections Connecting Cable or an AntennaConnecting directly to cable or an antenna Cable box connectionsConnect the other plug of the power cord to a wall outlet Connecting Optional EquipmentConnecting the Power Cord VCR Connecting a VCR and Cable TVDisconnect all power sources before making any connections Connecting a Satellite ReceiverUdioir Connecting a Satellite Receiver and a VCRWhen using your audio system speakers Connecting an Audio ReceiverAUDIO-L Connecting a DVD Player with Component Video ConnectorsAUDIO-L Connecting a DVD Player with S Video and Audio Connectors+,,,!Jl Connecting a Digital Cable BoxConnecting a Digital Satellite Receiver Connecting a Digital Satellite Receiver with Hdmi Connector Page II-NaCENTERISPEAKER-d When using the TVs speakers as the center speakerConnecting a Camcorder Setting the Channels Setting the TVTo cancel Auto Program To perform Auto Program againTip To watch VHF/UHF channels with an antennaIii% Using the MenuTo fix in a TV channel Selecting the On-screen Menu Language To adjust the settingTo open the menu screen and select Option You can select the language to be displayed in all menusPress Menu Other button Operations Adjust the volume using the VOL +/- buttonsWatching the TV Watching with closed caption Offers this servicePress tt/ to select Setup, then press @ Picture Selecting the Picture ModePress t,/4 to select Audio, then press @ Selecting the Effect ModePress 4/11,to select Effect, then press @ Press t,/4 to select TruSurround, then pressChanging the Wide Screen Mode Using the Wide Screen ModeWide Press 4,/!!, to select the desired screen mode, then press Using the menuPress 4,/11,to select Screen, then press Default Wide Screen Mode options available in the Screen menuCall Using the Freeze Using the Picture Off FunctionTo return to the normal speaker mode Using the Center Speaker FeatureSetting the Center Speaker Mode @ @ @ Listening to the center speaker sound from the TVs speakersPress t1,/€ to select Audio, then press Adjusting the phase of the soundPress 4,/ to select Phase then press Press Video Video 4* indication appears Setting the Video InputsTo return to watching the TV Press TV, any of 0-9 and ENT enter or CH +Press t,/ to select Setup, then press Using the Video Label and Skip FeatureSetting your favorite channels Using Favorite ChannelsWatching favorite channels Using the Channel Label FeaturePress 4,/11,to select Channel, then press %¸ Reoo Adjusting the Picture Position Vertically Press /II, to select Screen, then Press @ Adjusting the Picture Position HorizontallyPress II, to Select Picture Then press @ Adjusting the Picture QualityPress t,/II, to select Video, then press Selective To reset to the factory settingsPress Tl,//4./, to make the desired Adjustment Then Press @ Adjusting the Sound QualityYou can enjoy stereo, bilingual and mono programs Selecting Stereo or Bilingual ProgramsSelective options Press To select the desired Reception Then Selecting How to Control the Volume TVsSpeakersSelecting stereo or bilingual programs using the menu Press 4,/ to select the desired option, then press Press t1/ to select Audio, then pressPress tl,/ to select Audio Out, then press Control Feature Using the ParentalPress tl,/ to select Audio, then Press tl,/ to select the desired option, then pressPress 4,/11,to select Select Country, then press Press /II, to select @, Parent, then pressSet Lock to Off in the Parent menu To deactivate the Parental Control featureSelecting a Custom Rating 2o,,oEnglish Rating Ratings in the U.S.A What the Ratings MeanTo block programs or movies broadcast Without a rating Sonys predetermined ratingsTV ratings Movie ratingsRatings in Canada Canadian English Language ratings Using the Screen Saver Function Automatically Turning Off the TVTo cancel the Sleep timer Self-diagnosis function TroubleshootingTrouble Symptoms Remedies Problem Specifications Index DefaultPrinted on 100% recycled paper