JVC HR-J4004UM, HR-J6004UM Cassette gets stuck partway, Make sure the window side is up

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TROUBLESHOOTING

Before requesting service for a problem, use this chart and see if you can repair the trouble yourself. Small problems are often easily corrected, and this can save you the trouble of sending your VCR off for repair.

POWER
	SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
1.	The power won’t come on.	● The power cord is disconnected.	Connect the power cord.
2.	The clock works, but the VCR’s	● The TIMER mode is engaged with	Press TIMER to disengage.
	power won’t come on.	Auto Timer set to "OFF" (☞ pg. 32).
3.	The remote control won’t function.	● The batteries are discharged.	Replace the dead batteries with new ones.
TAPE TRANSPORT
	SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
1.	The cassette gets stuck partway	● The cassette was inserted incorrectly.	Make sure the window side is up, the
	during loading, and is ejected.		rear label side is facing you and the
			arrow on the front of the cassette is
			pointing towards the VCR. Then
			insert the cassette
2.	The tape stops during rewind or	● The Counter Memory indicator	Press C.MEMORY to disengage the
	fast forward.	(“M”) is lit on the front display	Counter Memory mode and extin-
		panel.	guish the indicator.
PLAYBACK
	SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
1.	The tape is running but the picture	● If you’re using the RF OUT connec-	Set the channel selector to channel 3
	won’t appear.	tion (☞ pg. 4), the channel selector	or 4.
		on the TV is set incorrectly.
		● If you’re using the AV connection	Set the TV receiver to its AV mode.
		(☞ pg. 4), the TV receiver is set to
		the wrong mode.
2.	Noise appears during visual search.	● This is normal.
3.	(HR-J6004UM only) Breaks are	● Automatic tracking is engaged.	Engage and adjust tracking manually
	noticeable in Hi-Fi soundtrack.		(☞ pg. 14).
4.	The playback picture is blurred or	● The video heads may be dirty.	The heads must be cleaned. Consult
	interrupted, even though TV		your JVC dealer.
	broadcasts are clear.
5.	(HR-J6004UM only) The Hi-Fi	● The AUDIO MONITOR option at	Set AUDIO MONITOR to "HI-FI"
	soundtrack cannot be heard.	the Function Set screen was set	(☞ pg. 16).
		incorrectly.
RECORDING
	SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
1.	Recording won’t start.	● There’s no cassette loaded.	Insert a cassette.
		● The loaded cassette has had its	Remove the cassette and cover the hole
		record safety tab removed.	with adhesive tape, or load a cassette
			on which the record safety tab is intact.
2.	TV broadcasts won’t record	● The VCR has been set to its AUX	Set the VCR to the appropriate
	properly.	mode by mistake.	channel.
3.	Tape-to-tape editing won’t work.	● The VCRs or the camcorder and the	Refer to the directions and the
		VCR have been incorrectly con-	illustration under “Edit To Or From
		nected.	Another VCR” (☞ pg. 33) or “Edit
			From A Camcorder” (☞ pg. 34) and
		● The power to one or more of the	properly connect the units.
			Make sure the power to all units is
		units has not been turned on.	on.
		● The recorder’s input mode has been	Set the recorder’s input mode to AUX
		set incorrectly.	and select "FRONT" or "REAR" at the
			Aux Input Screen (☞ pg. 35).
			(HR-J6004UM only)