JVC HR-XVC38BU, HR-XVC39SU manual Troubleshooting, Symptom Cause Correction

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom		Cause		Correction
No power.	•	The power cord is disconnected.	•	Plug the power cord into the wall
				outlet securely.
Abnormal or no picture	•	The TV is not set to receive	•	Insert a disc or tape. (Check that the
		DVD+VCR signal output.		disc or tape indicator in the display
				window is lit.)
	•	The video cable is not connected	•	Select the appropriate video input
		securely.		mode on the TV so the picture from
				the DVD+VCR player appears on the
				TV screen.
	•	The HDMI mode is on.	•	Set HDMI on the front panel to OFF.
	•	Unit output setting and TV resolution	•	Check TV capability.
		capabilities mismatch.	•	Check mode of connections
				(e.g. S-Video, Components etc.).
			•	Check unit Resolution setting
				according to TV capability and mode
				of connection.
	•	Wrong cable connection.	•	Check the connection.
Distorted or no sound.	•	The equipment connected with the	•	Select the correct input mode of the
		audio cable is not set to receive		audio receiver so you can listen to
		DVD+VCR signal output.		the sound from the DVD+VCR.
	•	The audio cables are not connected	•	Connect the audio cable into the
		securely.		jacks securely.
	•	The power of the equipment con-	•	Turn on the equipment connected
		nected with the audio cable is turned		with the audio cable.
		off.
	•	The AUDIO options are set to the	•	Set the AUDIO options to the correct
		wrong position.		position.
	•	In HDMI mode, audio selection is not	•	Change AUDIO setup to PCM mode.
		set to PCM.
The playback picture is	•	The disc is dirty.	•	Clean the disc.
poor.
	•	The TV channels are not tuned in	•	Check tuning, carry out tuning again.
		properly.
	•	Tape heads are dirty.	•	Clean video heads.
	•	Tape is a rental or was recorded on	•	Use CH (-/+) for manual tracking
		another VCR.		adjustment while tape is playing.

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