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OTHERS
Troubleshooting
If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist.
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| No power. | - | Check if the AC cord is properly connected. | ||
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| - Make sure the power is turned on. | ||
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| - Unplug the AC cord once, and wait for | ||
| No sound or picture. | - | Check if the connected TV is turned on. | ||
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| - Check if the connections are made securely and correctly. | ||
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| - Check whether the connected TV or another device supports HDCP. (This unit | ||
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| will not output a video signal unless the other device supports HDCP.) | |
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| - Check whether the output format of this unit (HDMI FORMAT) matches the | ||
TAPE |
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| supported input format of another connected device. | |
No audio / video signal on the | - | If the unit is connected to the unauthorized display device with an HDMI | |||
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/ | display device via HDMI cable. |
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| cable, the audio / video signal may not be output. | |
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| - Perform an HDMI cable hotplug, wherein you disconnect the HDMI cable | |||
DISC |
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| from the TV and this unit and then reconnect it to both the devices while they | ||
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| are powered on. | |
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| - Ensure that your HDMI cable is certified. | ||
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| Distorted picture. | - | Sometimes a small amount of picture distortion may appear. | ||
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| This is not a malfunction. | |
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| - Interference signal may be received. Change the position and direction of the | ||
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| unit. | |
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| - Connect this unit directly to the TV. If the RCA audio / video cables are | ||
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| connected to a VCR, pictures may be distorted due to the copy right | |
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| protection system. | |
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| Completely distorted picture or | - | Make sure the disc is compatible with this unit. | ||
| black / white picture with BD / |
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| DVD. |
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| No sound or distorted sound. | - | Adjust the volume. | ||
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| - Check if speakers are connected correctly. | ||
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| - Check the HDMI connections. | ||
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| - Check the settings in “Audio” menu. | ||
| Picture freezes momentarily | - | Check the disc for fingerprints / scratches and clean with a soft cloth wiping | ||
| during playback. |
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| from center to edge. | |
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| - | Clean the disc. | ||
| Disc cannot be played back. | - | Clean the disc. | ||
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| - Ensure the disc label is facing up. | ||
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| - Check if the disc is defective by trying another disc. | ||
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| - Cancel the ratings control or change the control level. | ||
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| - Insert a disc that has been played back on this unit. | ||
DISC | SD Memory Card cannot be | - | The format of the card does not match the format accepted by this unit or the | ||
read. |
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| card is not compatible. (Refer to page 15.) | ||
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| No return to | - | Reset this unit by turning it off, then on again. | ||
| when disc is removed. |
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| The unit does not respond to | - | Aim the remote control directly at infrared sensor window on the front panel. | ||
| the remote control. | - | Reduce the distance to infrared sensor window. | ||
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| - Replace the batteries in the remote control. | ||
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| Buttons do not work or the unit | - | To completely reset the unit, press and hold [QSTANDBY/ON] on the front | ||
| stops responding. |
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| panel for 10 seconds to shut down the unit or unplug the AC cord from the | |
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| AC outlet for | |
| The unit does not respond to | - | Operations may not be permitted by the disc. | ||
| some operating commands |
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| Refer to the instructions of the disc. | |
| during playback. |
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| The unit cannot read BD / DVD/ | - | Condensation? (Let sit 1 or 2 hours) | ||
| CD. | - | You are attempting to play back a disc other than one with one of the Logos | ||
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| on page 15. | |
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| - Wipe any dirt or smudges off the disc or replace the disc. |
EN
INTRODUCTION CONNECTIONS PLAYBACK FUNCTION SETUP VCP FUNCTIONS OTHERS
EN | 41 |