Continental Automated Buildings Association 6002 user manual Extended Warranty Policy

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EdgeAccess® Universal Chassis System

A.4 Extended Warranty Policy

Canoga Perkins will, at its factory location, repair all defects occurring in Canoga Perkins products for a period of one year after the expiration of the original three-year factory warranty for a fee equal to six (6) percent of the current list price of the product. The product must be placed under extended warranty by written order from the customer and may be renewed for up to three years beyond the original extension. This service is available to products purchased directly from Canoga Perkins or through its System Integrators or Authorized Resellers.

This extended warranty will not apply to products that have been subject to misuse, neglect, accidental damage, improper installation or maintenance, alteration or repair by anyone other than Canoga Perkins or its authorized representative.

Inbound freight for returned units will be at the customer's expense. Outbound freight for repaired units will be at Canoga Perkins’ expense. Repaired units will be returned to the customer in the

48 continental states by standard ground shipment unless otherwise specified, with any additional costs for customer specified overnight or second day deliveries at the customers expense.

Extended warranty service must be arranged through the Regional Sales Manager, or the Canoga Perkins Customer Service Department, PRIOR to the expiration of the initial Factory Warranty period. Renewal of an Extended warranty must also be placed prior to the expiration of the extended period A Return Material Authorization (RMA) number will be issued for each product to be returned for service. Products returned for repair without an RMA will be refused.

Canoga Perkins reserves the right to replace defective products with comparable products, either new or used. Repaired products will carry an added 90-day warranty if repair is made within 90 days of the expiration of the extended warranty agreement.

Purchase orders for extended warranty service must include the model number and serial number(s) of the products to be covered.

All returned equipment, with RMA number, should be sent to:

CANOGA PERKINS CORPORATION

Customer Service Department

20600 Prairie Street

Chatsworth, California 91311-6008 USA

Business Phone: (818) 718-6300

(Monday through Friday 7:00 a.m. – 5:00 p.m. Pacific Time)

FAX: (818) 718-6312

Web Site: www.canoga.com Email: fiber@canoga.com

24 Hour Emergency Repair Hot Line

(800) 360-6642 – in the USA

6002/6003/6004 WWDM Users Manual

A-3

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Contents EdgeAccess Universal Chassis System EdgeAccess Universal Chassis System Canoga Perkins Corporation Canoga Perkins Table of Contents List of Figures Overview Chapter General OverviewRack Mount 6002/3/4 Models Stand Alone 6002/3/4 ModelsUnpacking and Installing the Stand Alone Models Chapter Set-up and InstallationUnpacking and Installing the Rack Mount Models Installing Modules into a UCS ChassisConnecting Fiber Optic Cables Cleaning Fiber Optic ConnectorsCabling Fiber Optic CablingMeasuring Remote Transmitter Output Power Checking Optical Power LevelsMeasuring Local Transmitter Output Power Measuring Receiver Input PowerWwdm Application Chapter User OperationExample for a Model 6002, 1310/1550 Wwdm Operation of the Stand Alone ModelsCIM Operation of the Rack Mount ModelsThis Page is Intentionally Left Blank Universal Chassis System Software Chapter Software InteractionChassis Management Screen Showing Inserted Modules Accessing the Select Module Menu Naming the WDM module in a Chassis ConfigurationEntering a Descriptive Name for the 6002 Module Troubleshooting Guide Chapter Troubleshooting and MaintenanceTroubleshooting Fiber Optic Cables Maintenance Single Mode Specifications Local Channels Chapter SpecificationsRemote Channels PhysicalUnidirectional Two Channel WDM Wwdm Model SpecificationsUnidirectional Four Channel Wwdm Unidirectional Three Channel WwdmThis Page is Intentionally Left Blank Cable Products Appendix a WarrantyWarranty Electronic Products Return Policy Customer Service Department Repair WarrantyLimitations Customer Service Department Extended Warranty Policy