Troubleshooting, Force Eject Hole | JVC CU-VD20U, LYT1728-001A

Troubleshooting

If you think there is a malfunction, first check the following items. If you are still unable to solve the problem, consult your local JVC dealer.

Trouble	Cause/Action

Cannot turn the power on.	● Make sure the AC adapter is connected properly.

The camera/PC is not recognized.	● Make sure the USB cable is connected properly.

The burner or AC adapter is hot.	● This is not a malfunction. If the burner is abnormally hot, remove the AC adapter and consult the
	dealer from which you purchased the burner.

Cannot open the disc tray.	● A disc cannot be ejected by pressing the eject button if data is being written to the disc. Wait until
	writing finishes.
	● If a disc cannot be ejected with the eject button because of a failure or a malfunction caused by,
	for example, the burner being dropped, use the force eject hole to eject the disc. (See below.)

Writing fails.	● Make sure an appropriate disc is being used. (A pg. 3, 8)
	● Use discs recommended for the burner. (A pg. 8)
	● Insert the disc with the label facing up.
	● Make sure the writing surface of the disc is not damaged.
	● Make sure the disc tray is not dirty.
	● Writing to irregularly shaped discs such as heart-shaped discs or octagonal discs is not possible.
	● Check the writing speed of the disc being used.

Reading fails.	● Insert the disc with the label facing up.
	● Make sure the writing surface of the disc is not damaged.
	● Writing to irregularly shaped discs such as heart-shaped discs or octagonal discs is not possible.
	● Any CD recorded using the packet-write method cannot be played.
	● Any CD that does not comply with standards such as the CD-DA standard (copy-control CDs)
	cannot be played.

Writing/reading at maximum speed	● Reading at maximum speed may not be possible if a non-standard disc is used.
is not possible.	● Use discs recommended for the burner. (A pg. 8)

Commercial DVDs cannot be played	● Check the region code. (A pg. 3)
when the burner is connected to PC.

It is impossible to dub the DVD discs,	● Connect the burner to the camera, playback using [PLAY DVD] function of the camera, and dub
which were written with this burner,	the DVD discs with the DVD recorder.
with DVD recorder with HDD.	(Refer to “Connecting to a TV, VCR or DVD Recorder” or “Using a DVD Burner for Dubbing” in the
	camera’s manual.)

Force Eject Hole

If a disc cannot be ejected with the eject button because of a malfunction, use this hole to eject the disc.

Procedure

ATurn off the burner and disconnect the USB cable and AC adapter.

BInsert a thin rod of about 10 cm long into the force eject hole

located on the left side of the burner. The disc tray will be ejected for about 10 mm.

CPull out the disc tray manually and take out the disc.

NOTE:

Be sure to place the burner horizontally.

Force eject hole

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