LG Electronics M2350D, M2450D, M2250D Troubleshooting, General, Operation does not work normally

Page 81

TROUBLESHOOTING 81

TROUBLESHOOTING

General

The operation does not work normally.

Problem

 

Resolution

The remote control doesn’t work

yy Check to see if there is any object between the product and the

 

 

remote control causing obstruction. Ensure you are pointing the

 

 

remote control

 

yy Ensure that the batteries are installed with correct polarity ( to ,

 

 

to ).

 

yy Ensure that the correct remote operating mode is set: TV, VCR, etc.

 

yy Install new batteries.

Power is suddenly turned off

yy Is the sleep timer set?

 

yy Check the power control settings. Power interrupted.

 

yy If the Monitor Set is switched on and there is no input signal, it

 

 

will switch off automatically after 15 minutes to save the power

 

 

consumption.

 

yy When a broken file was played in the USB mode, the Monitor set may

 

 

turn off. Please check the file in your usb storage.

 

yy Except the screen off mode of the energy saving menu.

The video function does not work.

 

 

 

 

Problem

 

Resolution

No picture & No sound

yy Check whether the product is turned on.

 

yy Try another channel. The problem may be with the broadcast.

 

yy Is the power cord inserted into wall power outlet?

 

yy Check your antenna direction and/or location.

 

yy Test the wall power outlet, plug another product’s power cord into the

 

 

outlet where the product’s power cord was plugged in.

Picture appears slowly after

yy This is normal, the image is muted during the product startup process.

switching on

 

Please contact your service centre, if the picture has not appeared

 

 

 

 

after five minutes.

No Colour, poor colour, or poor

yy Adjust Colour in menu option.

picture

yy Keep a sufficient distance between the product and the VCR.

 

 

yy Try another channel. The problem may be with the broadcast.

 

yy Are the video cables installed properly?

 

yy Activate any function to restore the brightness of the picture.

Horizontal / vertical bars or picture

yy Check for local interference such as an electrical appliance or power

shaking

 

tool.

 

 

Poor reception on some channels

yy Station or cable product experiencing problems, tune to another

 

 

station.

 

yy Station signal is weak, reorient antenna to receive weaker station.

 

yy Check for sources of possible interference.

Lines or streaks in pictures

yy Check antenna (Change the direction of the antenna).

ENGLISH

Image 81
Contents LED LCD/CINEMA 3D Monitor TV Contents Digital Teletext Troubleshooting Licenses Unpacking Assembling and PreparingNormal type Clip typeParts and buttons Card Slot Remote Control SensorTouch Buttons Connection panel See p.71 Touch button DescriptionTouch Buttons Lifting and moving the Monitor set Setting up the Monitor setAttaching the Stand Base Detaching the Stand Base and BodyConnect the AC-DC Adapter and Power Cord to a wall outlet Mounting on a tableRemove 2 screws and pull out the Stand Body Mounting on a wall Tidying cables Remote Control Returns to the previously 3D SETTINGOnly 3D ModeNavigation buttons Scrolls through menus or options Auto ConfigUSB Menu control buttons See p.44 Coloured buttonsConnecting to a PC Using the Monitor SETHdmi connection YyUse a High Speed Hdmi CableRGB connection DVI to Hdmi connectionSelecting an image mode Adjusting the screenPicture Mode and press OK YyIf you do not use an optional externalCustomizing PC display options Customizing image optionsAdjusting the sound Selecting an sound modeCustomizing sound options Connecting an antenna or basic cable Connecting an antenna or cableConnecting with a cable box Watching TVAccessing the TV for the first time Language Mode Setting Country Auto TuningUse mode Watching TV Automatically setting up programmesManaging programmes ProgrammesEnglish Setup → Auto Tuning → Cable Digital mode Manually setting up programmesWhen selecting Cable DVB cable mode Finland, Sweden, Denmark, Norway orAssigning a station name Manually setting up programmes In analogue modeDTV Setting and press OK Cable DTV Setting In Cable Mode onlyService Operator or Channel Auto update Editing your programme listTV mode DTV/RADIO modeYySelect the Yes using the button and you Software UpdateSoftware Update and press OK When setting Software UpdateCI Common interface Information DiagnosticsSelecting the programme list Favourite programme setupAdjusting aspect ratio Using additional optionsJust Scan OriginalRGB-PC, HDMI-PC mode only Selecting an input source Using the input listAdding an Input label YyIf you select Do not show messageIf you want to change Language Country selection On-screen menu language Country selectionAudio Language Selection Language selection In digital mode onlyAudio Language OSD Information Display StatusLocking the buttons on the Monitor set Using the Lock optionsSubtitle Language OSD Information DisplayParental control Digital mode only Using the Quick menuUsing Electronic Programme Guide EPG Electronic Programme Guide in Digital ModeSwitch on/off EPG Select a programmeButton Function in NOW/NEXT Guide Mode Button Function in 8 Day Guide ModeButton Function in Date Change Mode Button Function in Record/ Remind Setting Mode Button Function in Schedule List ModeButton Function in Extended Description Box Using integrated media features Connecting USB storage devicesEntertainment Tips for using USB storage devices Browsing files Select Drive1 to access the connected USB storage devicePhoto LIST, Music List or Movie List and press OK Up FolderViewing Photos View photos by using the following menusUse the following options while viewing photos Options Number of selected photosSound Mode, Auto Volume, Clear Voice II, Balance When you select the Set VideoPlay music by using the following menus Listening to MusicMenu options for Music List Control playback by using the followingButtons Folder name / file nameYyMax bit rate of playable movie file is 20 Mbps Viewing MoviesVideo Decoder Yydat MPEG1Yy1920 x 1080 @ 30p Menu options for Movie ListTo Set Video Play, Set Video or Set Audio Press the Navigation button to make appropriate adjustments When you select the Set Video PlayPress the Navigation button to show Picture Size, Audio Language or Subtitle LanguageDivX registration code Deactivating the DivX feature3D Imagingonly 3D Model Precautions to take when viewing 3D images3D Technology »» You should be able to see all of the screen at eye levelWhen using 3D Glasses 3D Imaging Viewing Range Cancel Close the pop-up windowViewing 3D Imaging Press 3D button to to 2D Off or 3D OffAvailable Programme settings are described in the following 3D Mode Setting OptionAccessing main menus Customizing SettingsSetup settings Customizing settingsCable Mode Is supported. See p.29 Only See p.32Available picture settings are described in the following Picture settingsSetting Description Aspect Ratio Set 3D VideoBasic image options Advanced image options Setting Description Auto Volume Audio settingsAvailable audio options are described in the following Clear Voice llMode Audio Input Digital Audio output Setting DescriptionDigital Mode TV SpeakerStereo/Dual Reception In Analogue Mode Only Mono sound selectionLanguage selection for dual language broadcast Time settings Available time settings are described in the followingSetting Description Clock Option settings Available lock settings are described in the following Lock settingsLock System RatingInput settings Available input settings are described in the followingSetting Description Antenna Deactivation USB settingsConnection overview Making ConnectionsConnection type Video Audio Hdmi highly recommended ComponentUSB HD ReceiverHdmi OUT Euro Scart connection Component connectionConnecting to an audio system Headphone connectionDigital optical audio connection Connecting to a USB Teletext Switch On/OffSimple Text Top TextFastext Time Hold Reveal Update Close IndexSpecial Teletext Function Text OptionTeletext within digital service Teletext in digital serviceDigital Teletext Power cord MaintenanceScreen and frame Cabinet and standTroubleshooting GeneralOperation does not work normally PC mode There is a problem with Picture settingsNo image is displayed After-image appears on the product Cannot see 3D image properly Troubleshooting When Using 3D ModeM1950D SpecificationsM2250D M2350D DM2350D M2450D M2550D Resolution Horizontal Vertical FrequencykHz FrequencyHz RGB PC supported mode Hdmi PC supported modeHdmi DTV supported mode Component supported modeComponent port connecting informatio 3D video input format supported. Only 3D Model Signal Playable 3D video formatYyThis feature is not available for all models IR CodesCode Hexa Function RS-232C Setup External Control Device SetupType of connector D-Sub 9-Pin Male RS-232CWire Configuration Serial female-female Null modem cable RS-232C configurationsWire ConfigurationsNot standard Set IDCommand reference list Communication ParametersInput select Main OK Acknowledgement Command2 Set ID OKDatax Transmission Command1Command2 Set ID DataCrError Acknowledgement Command2 Set ID NGDatax Transmission / Receiving protocolVolume Mute Command k e Screen Mute Command k dAspect Ratio Command k c Main Picture Size Volume Control Command k fColour Command k Brightness Command k h OSD Select Command k lTint Command k j Treble Command k r To adjust trebleTune Command Command m a Balance Command k t Auto ConfigureCommand j uProgramme Add/Skip Command m b Key Command m c Back Light Command m g To Control the back lightReal data mapping Data01 Data02Cr UK Only Page Model Serial