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24GENERAL TROUBLESHOOTING / CAUTION FOR USING EZSIGN 2.0
GENERAL TROUBLESHOOTING
Display Panel Picture
| Symptom | Possible Cause(s) | Possible Solution(s) | |
No picture. | yyDisplay panel is turned off. | yyTurn TV ON. | ||
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| yyPower failure? |
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| yyAntenna/cable not connected. | yyConnect antenna/cable signal to TV. |
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| yyConnections incorrect. | yyCheck connections on TV. |
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| yyMPI not connected | yyIf applicable, connect MPI cable to MPI device. |
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| yyEncrypted program. | yyTry another channel. |
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| yyWrong tuning band. | yyAdjust Installer Menu settings. |
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| Picture Reception |
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| Symptom | Possible Cause(s) | Possible Solution(s) | |
Normal picture, | yyWrong Installer Menu settings. | yyPress MUTE or use Volume Up key to increase | ||
poor or no sound. |
| sound level. | ||
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| yyBroadcast problem. | yyTry a different channel. |
CAUTION for using ezsign 2.0
For 32/37/42/47LT560E, 55LS460E
yyDo not remove a USB drive while data is being copied. It can corrupt the data and EzSign may not work properly. yyWhile loading a USB device or dongle, your TV may function slower than normal.
yyWhile EzSign contents is running, the movie with internal subtitles is not supported in USB mode. EzSign TV supports only external subtitles.
(External Subtitle format: *.smi/*.srt/*.sub(MicroDVD, Subviewer 1.0/2.0)/*.ass/*.ssa/*.txt(TMPlayer)/*.psb(PowerDivX) yySome
yySome special characters are not supported in subtitles. yyHTML tags are not supported in subtitles.
yySubtitles in languages other than the supported languages are not available.
yyEzSign 2.0 TV function does not work before completing the initial setup Wizard. Make sure to complete the initial setup Wizard by turning on the TV after installation.
yyIf the time is set according to the TV signal, it may not appeared exactly for some region. In that case, set the time manually.
yyIt is recommended that you copy files to the TV memory before playing them, as playing directly from the USB memory for an extended period of time may cause the device to overheat.
yyIn EzSign 2.0 TV mode, some remote control keys may not work.
yyEzSign 2.0 TV dose not support the USB HUB. It is recommended that you connect a USB device directly to the TV without using a USB extension cable as it may not work properly.
yyIt is recommended that you use EzSign 2.0 TV within 8 hours per day as it is standard. yyRefer to the EzSign 2.0 Editor user guide for details.
yyEzSign 2.0 TV does not support Store Demo.