Zanussi VMB070 manual Appendix a Troubleshooting and Technical Support

Page 59

Appendix A: Troubleshooting and Technical Support

Products are often returned due to a technical problem rather than due to a defect. If you are 5NA5-*5&.*&)"%"A-,D<5@";$5&":(*&)"9,:-"#/E"8-9"8,"6N"8$5"*((:5":(*&)"8$*("8-,:D<5($,,8*&)"):*753

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Address:

39 Tesla

Web: www.VIZIO.com

"

"

0-C*&5E"HG"i]jklE"FJG

Hours of operation:

 

 

 

Phone:

(877) 698-4946

Monday - Friday: 6 am to 9 pm (PST)

 

 

 

Fax:

 

(949) 585-9563

Saturday - Sunday: 8 am to 4pm (PST)

 

 

 

Email:

 

techsupport@vizio.com

 

Have your serial number and date of purchase ready when you call.

The TV displays “No Signal”.

!" Q-5(("8$5"0KQF#"D:88,&",&"8$5"-5@,85".,&8-,<"8,"(5<5.8"%"7*++5-5&8"*&A:8"(,:-.53

!" 0+"9,:"$%C5"%".%D<5".,&&5.857"8,"8$5"#/E"(55"J588*&)"FA"+,-"H%D<5"#/"/*5;*&)3

!" 0+"9,:"$%C5"%&"5N85-&%<"%&85&&%".,&&5.857"8,"8$5"#/E"(55"J588*&)"FA"%&"WN85-&%<"G&85&&%

!" If you are in a moving vehicle, the TV will not receive free-to-air television signals.

There is no power.

!" Make sure the ON/OFF switch is turned to ON, then press the Power button on the remote or TV.

!" Ensure the power adapter is securely connected to an electrical outlet.

!" Plug another electrical device into the electrical outlet to be sure the outlet is working.

There is a picture, but no sound.

!" Q-5(("8$5"/,<:@5"FQ"D:88,&",&"8$5"-5@,85E",-"8,:.$"8$5"/,<:@5"FQ".,&8-,<",&"8$5"#/3

!" Q-5(("8$5"BF#W"D:88,&",&"8$5"-5@,85"8,"D5"(:-5"@:85"*(",++3

!" Ensure there are no headphones connected to the TV.

A

Troubleshooting

53

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Contents VMB070 User Guide My Product Information Welcome?#/*75*&57%&7@%&+%.8-578,,A5-%85*8$*&756&5775*&*@*83B*5 Important Safety InstructionsLightning Protection Television Antenna Connection ProtectionFCC US Federal Communications Commission Power LinesDTV Transition Advisory Package Contents Controls and Connections RF Adapter Port USB Port Composite AV Port On/Off SwitchHeadphone Port Power Adapter Port Menu Channel Up/Down Using the Touch­Sensitive ControlsUsing the Remote Control Replacing the Battery Remote Control Buttons#$%&%%*+&,-$.,/0%1%2/&34+/45436&$%4-.&*%-789/$./37 First­Time Setup Remove the plastic tab from the remote Page Completing the First­Time Setup with the Setup Wizard First­Time Setup Connecting a Device with an RF Port Connecting Your Devices to the TVConnecting Your Devices to the TV Connecting a Device with Composite Ports Using the TV as a Digital Photo Frame Using the TV as a Digital Photo Frame Changing the Input Source Using the On­Screen MenuAdjusting TV Settings Changing the Screen Mode F58$5Up/Down Arrow buttons on the remote or Adjusting the Picture SettingsColorSG7=88$5*&85&*89,+8$5A*.8-5e.,,-3 Changing the Tuner Mode Adjusting the Tuner SettingsScanning for Channels F58$5Up/Down Arrow buttons on the remote or Skipping Channels Using the On­Screen Menu Changing the Audio Language Press Exit to close the on-screen menu Using the Parental Controls Enabling or Disabling Program Ratings Using the On­Screen Menu Locking and Unlocking Channels F58$5Up/Down Arrow buttons on the remote or Blocking and Unblocking TV Program Content by Rating Using the On­Screen Menu Blocking and Unblocking Movies by Rating Using the On­Screen Menu Blocking and Unblocking Unrated Content Changing Your Passcode F58$5&@D5-A%7,&8$5-5@,858,5&85-%&5 Resetting Content Locks to the Default Settings Changing the On­Screen Menu Language Setting the Time Zone Resetting the TV to Default Settings Using the On­Screen Menu Running the Setup Wizard Using the On­Screen Menu Using the Sleep Timer Activating or Deactivating Closed Captions Changing the Appearance of Digital Closed Captions $5bIc.,&8-,,&8$5#/d8,$*$*$88$5588*&9, wish to change Using the Digital Episode Guide Appendix a Troubleshooting and Technical Support Picture quality seems low When I press buttons on the remote, nothing happensScreen is black Colors do not display correctlyNo photos are displayed when I connect my USB drive Atsc / QAM / Ntsc #$%&*+#,&-,./&0$1Limitations and Exclusions Appendix C WarrantyType of Service Parts and LaborHfWHP4443/01023H2BL2a#fWB2J#HFaaWK#/WaJ02K3 FCC Part Appendix D Legal & ComplianceFCC Class B Radio Interference Statement Canada CSA Germany VDE FCC warning