Problem Solving, Problem Possible causes What to do

PROBLEM SOLVING

Problem	Possible causes	What to do

The display on the	Mains lead is not connected.	Check that the mains lead is
front panel does not		plugged into the power socket.
light up/is not lit.
No sound or picture.	The satellite dish is not pointing	Adjust the dish. Check the signal
	at the satellite.	level indicator in one of the channel
		search submenus.
	No signal or weak signal.	Check the cable connections, LNB
		and other equipment connected
		between the LNB and the receiver, or
		adjust the dish.
	The LNB is faulty.	Replace the LNB.
Bad picture/blocking	The satellite dish is not pointing at	Adjust the dish.
error.	the satellite.
	Signal too strong.	Connect a signal attenuator to the
		LNB input.
	Satellite dish is too small.	Change to a larger dish.
	LNB noise factor too high.	Change to an LNB with lower noise
		factor.
	The LNB is faulty.	Change the LNB.

There is no Welcome	The system is connected by	If the system is connected by SCART
menu on the screen	SCART cables and the TV is not	cables, switch the TV to the
after you switched on	in AV/EXT mode.	appropriate AV input.
the Mediamaster for
the first time.	The system is connected by RF	If the system is connected by RF
	cables and the TV is not set to the	cables, switch the TV to the channel
	channel tuned for digital satellite	for digital satellite TV. If you have not
	TV.	tuned in the TV you may do this first.
		Please see the TV manual for
		instructions. You can also change the
		RF-channel in the Mediamaster.
		See TV settings.

There is interference	The system is connected by RF	Change the Mediamaster output
on your digital satellite	cables and the output channel of	channel to a more suitable channel
channels, an existing	the Mediamaster interferes with an	between 21-69, or connect the system
terrestrial channel or	existing terrestrial channel or	by SCART cables.
video signal.	video signal.

You made a video	The Mediamaster was not left on	If you make a recording from digital
recording of a digital	the appropriate channel.	satellite TV your Mediamaster has to
satellite channel and		be left on the channel you want to
the whole or parts of		record.
the programme were	The system is connected by	If the system is connected by SCART
not recorded.	SCART cables and the VCR is not	cables, switch the VCR to appropriate
	in AV/EXT mode.	AV input.
	The system is connected by RF	If the system is connected by RF
	cables and the VCR is not set to	cables, switch the VCR to the channel
	the channel tuned for digital	for digital satellite TV. If you have not
	satellite TV.	tuned in the VCR you may do this first.
		Please see the VCR manual for
		instructions.
CA Module is not	CA module is not installed.	Check that the CA module has been
working.		correctly inserted.
	CA module is not correctly	Contact your dealer or Service
	inserted.	Provider.
Black picture.	CA module is inserted but not	Eject the CA module and reinsert it
	working correctly.	again.

GB 28