Q-See QSDT8PCRC Appendix 2.4 Other Questions, Appendix 2.4.2 Why I can’t find the recorded files?

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Appendix 2.4 Other Questions

Appendix 2.4.1 Why doesn’t the computer display work, or why can’t I access Window system?

The capture card may not be well installed. Unplug the card and try it again.

NOTICE: Please unplug the power plug of the computer before re-installing the card to avoid damaging the motherboard chip set.

Appendix 2.4.2 Why I can’t find the recorded files?

You do not have enough hard drive space available for recording.

Appendix 2.4.3 Why is the screen’s display unstable with dithering and water-wave images?

Possible causes:

Camera does not have enough power

There is external electromagnetic disturbance, or electrostatic disturbance on camera’s BNC connector (It is suggested you connect ground wire to the connector).

You may need to update the driver for the video card on the system.

Problem with the video card. Try reinstalling the video card, or changing the video card.

Appendix 2.4.4 Why does it delay playing back, and why is it slow to close and open the driver?

Possible causes:

Problem with the Windows system. Try rebooting the computer.

There are too many recorded files or too many fragments on the HDD, therefore it takes time to search for the files, you need delete the files that you don’t need, or need to run disk defragmenter.

Capture card problem.

Computer hardware system is too outdated (processor too slow, not enough memory, or not enough free space on hard drive).

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Contents Page Contents Appendix1 Delete Recorded Files Capture Pictures Image Zoom in/outAppendix 4.3 IE Client FunctionTree Appendix2 Quick Start for UsingAppendix3 Function Tree Appendix 4.4 Remote Playback Function TreeIntroduction SummarizationTo the text that You want to appear here Card Specifications System RequirementsHardware Installation QSDT8PCRC Card HardwareHardware Installation Video Capture Card Hardware QSDT8PCRC Video Capture CardAlarm Board Hardware SuperDVR & QSDT8PCRCInstall Video Capture Card Driver Connect Audio SignalH.264 Series Video Capture Card Installation Interface Install driver first Select Video FormatClick ‘Next’ Click ‘Finish’SuperDVR & QSDT8PCRC Cards Display Control Panel Main Display InterfaceDisplay Control Panel Display ModesUrgent Record LoginClick , system will be record and save all the cameras Record Record SetupRecord Modes Record Quality Select recording image quality here Audio Camera SecurityRecord Status Panel Sensor Alarm Record Mode An alarm output Manual Record ModeMotion Detection Record Mode Schedule Recording Configuration’. The dark green lightPlease refer to ‘5.4 Schedule Configuration’ for details Recycling RecordingsBasic Configuration System SetupTo enter the main setup interface Caption ResolutionCall Monitor Video Configuration Motion Detection Configuration Click and enter the Motion Detection ConfigurationClear Motion Detection Area Set Motion Detection AreaBy clicking ‘Clear’, you can clear all the selected areas Schedule Configuration Schedule ConfigurationSystem can receive alarms from both local place and network Motion Detection Alarm ConfigurationAlarm Triggering Conditions Configuration Local Alarm Record Triggering ConfigurationAlarm Record Alarm OutputMotion 2 Motion 16 32CH card has maximum 16 motion alarms Auto Mail Function12 Auto Mail Setup Interface Map Configuration Edit MapView Map 15 E-Map Edit16 View Cameras Click Enter PTZ Configuration P. .Z Control ConfigurationProtocol Setup Address Communication address of P.T.Z device ID number Serial Ports SetupParity Odd and even parity bit, default None Set corresponding parameters in the area belowClick To access the User’s Configuration area Users ConfigurationChange User rights Add User Administrator this user hasDelete User SuperDVR & QSDT8PCRC Cards Access the P.T.Z control area ClickSpeed Adjustment CameraClick To set Preset point Change Preset point name. Every SuperDVR & QSDT8PCRCAccess the following areas Press and return to the live surveillance statusRecord Search Playing Back and ControlSuperDVR & QSDT8PCRC Cards To play selected recorded files. The system offers playback Options in the control areaThen click ‘OK’ to play back Recorded File BackupOther Functions Click and enter the following menuDelete Recorded Files Click and the following window will appearFunction is valid only in playback pause mode Display print setup as shown below Images that have been capturedSuperDVR & QSDT8PCRC Cards Image Zoom in/out19 Example zoomed Remote Surveillance Server Configuration Remote Live SurveillanceSetting up Router for Internet Access Higher quality settingPort Forwarding Port Forward Router linkIt will give you instructions for your router Finding Router’s Public IP addressSuperDVR & QSDT8PCRC Cards标题 Page Unknown Publisher or Unsigned Program Error Accessing IE clientAdvanced Options 10 Invalid Signature 11 Webcam install interface Feature Explanations Icon Function of the main interface buttons Remote playback Explaination of the button functions Play/ Pause Stop15 Remote backup Channel configuration window will appear Click and enter into the main setup interface 19 Basic ConfigurationBasic Configuration CaptionAlarm setup configuration is show below Camera setupSchedule configuration Audio input2 matches channel2Alarm configuration Click icon to enter into alarm configuration as shown belowRecord configuration Enable buzzer on board for alarmRecord setup Motion configuration Storage diskEmail Configuration Click icon to access to Email configuration interfaceMail server setup Mail setup8 P.T.Z Configuration Send time, such as Seconds, 10 seconds and so onPort Users can set port number Baud rate Mobile Surveillance Introduction to Mobile SurveillancePage PCam will be opened after installed By Smart Phone with Symbian Operating System Page Internet It will show the camera after accessing successfully Accessing From iPhones Page Page Iphone help Pic1Pic2Pic3Pic4Image View PTZ Control buttonsUnderneath. Other functions are SuperDVR & QSDT8PCRC Cards Possible causes Appendix 2.1.1 Cannot Install the SuperDVR DriverAppendix 2.2.1 Meanings of the indicator lights Card is not compatible with the PC systemAppendix 2.2.4 How to set auto reboot function Appendix 2.2.8 Why can’t I select more channels to backup?Appendix 2.3.4 Why can’t I see the images? SuperDVR & H.264 Series Cards Appendix 2.4.2 Why I can’t find the recorded files? Appendix 2.4 Other QuestionsAppendix 2.4.5 Why can’t I play back? Appendix 2.4.8 Precautions on changing system timeChange can be made directly Enter the installation directory of SuperDVROnce Booted up, On Desktop there will be a ‘SuperDVR’ icon Once your program is opened, now connect the CamerasSuperDVR & H.264 Series Cards Click on ‘Config’ Open up Webcam, click ‘Key’ symbol iconFor more details information, please read Chapters Appendix 4.1 SuperDVR Function Tree Function Tree SuperDVR Series Cards 103 Function Tree
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