Q-See QSD42908C8 user manual Appendix F Product Service & Warranty

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QSD42908C8 User’s Manual

Appendix F: Product Service & Warranty

Thank you for choosing our products.

All of our products users have a conditional free warranty repair service for hardware within 12 months starting from purchase date, and a free exchange service within one month (valid for manufacturing defects). Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction, abnormalities in operation or damage caused by following reasons are not within the free service scope of our company. Please select payable service.

(1)Equipment damage caused by improper operation

(2)Improper environment and conditions in/on which the equipment operates, e.g., improper power, environment temperature, humidity and lightening strike etc. that cause equipment damage.

(3)Damage caused by acts of nature: earthquake and fire etc.

(4)Equipment damage caused by the maintenance of personnel not authorized by our company.

(5)Product sold over 12 months ago.

In order to provide various services to you, please complete registration procedure after you purchase the product. Cut off or copy User’s Information Card and fax or mail it to us after the card is filled in.

Contact Us:

Q-See Products

8015 E. Crystal Dr

Anaheim, CA 92807

Website:

http://www.q-see.com

Customer Service:

Phone: 877-998-3440 x 538

Email: cs@dpsi-usa.com

Tech Support:

Phone: 877-998-3440 x 539

Email: ts@dpsi-usa.com

Fax:

714-998-3509

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Contents QSD42908C8 Net DVR User’s Manual Index Chapter 100 Tech Support Features Product IntroductionSummary Others Network functionChecking the DVR and Its Accessories InstallationRear Panel Description System SetupOperational Instructions Front PanelIndex Type Name Description Ready Index Name Description IR Remote ControlIf Remote Control Does Not Work Starting the Remote ControlDisabling the Remote Control Powering Down the DVRMenu Description Main Menu Description How to enter into menu modeQSD42908C8 User’s Manual How to exit menu Input text Power on Basic Operation GuidePreview Icon Icon Color Status Description Recording status Form 4-1 Camera record statusAlarm status User name and password LoginChange Password QSD42908C8 User’s Manual PTZ Control Interface PTZ Pan/Tilt/Zoom ControlPTZ Control Keys Description Adjust Preset DescriptionStart/Stop Auto in PTZ Control Mode Select ChannelExit PTZ Control Mode Manual RecordDescription Playback Interface PlaybackDescription Playback With Mouse Attached Control Bar Functions Backup Daily Recorded Files Backup Recorded FilesSelect backup device Using【POWER】key of front panel or IR remote control Shutting down the DVR normally Using menuParameters Setup Guide Administrator and PasswordPassword modification User management Add and Delete User Add userEnter into User Management menu shown in fig Setup the password for new user Setup the rights for new userAdd new user name User rights description Local Save the new user’s password and rightsRemote through network or internet MAC addressDelete user Unit Name and Device ID Unit nameDevice ID Video output standard Video Output Standard and VGA SetupCamera name and OSD On Screen Display Setup VGA setupSystem Time Camera Name PositionDate OSD Position Video Parameters Setup Mask Area Setup Disable the mask check box means cancel the mask area Enter into Camera menu View Tampering AlarmVideo Loss Alarm QSD42908C8 User’s Manual Interface shown as fig Motion DetectionClear motion area QSD42908C8 User’s Manual Preview Properties Preview properties Recording SetupBit Rate Type Recording menu descriptionAll day recording setup Enter into recording schedule menu Select a day and enable all day recording optionRecord type Save Select one day and disable all day recording optionSetup time period and record type Copy to other daysEnter into Alarm in Handling sub menu External Alarm Input and Relay OutputExternal alarm input setup Alarm typeSave setup Alarm trigger record channel setupSchedule for alarm handle method Alarm handle methodPTZ Linkage Setup alarm out schedule Alarm relay output setupSelect delay time Enter into alarm out scheduleExceptions Network menu description Network ParametersAdvanced setup description PPPoE DVR supports PPPoE dail-up function Accessing the DVR over a network Accessing the DVR from a remote computer PTZ menu description PTZ Pan, Tilt, ZoomPreset setup Sequence setup Cruise setup RS232 menu description 18 RS232 setupExample PPP Modem passive dialup through Pstn Setup at DVR endSetup should pay special attention to QSD42908C8 User’s Manual Establish the dialup connection Utilities Restore ParametersUpgrade Hard Disk Management Stop Alarm OutReboot Power OffBy Type View LogFor example The steps of viewing alarm log By TimeBy Type&Date System Information FTP Server Setup Firmware UpgradeSetup username Upgrade Mode QSD42908C8 User’s Manual QSD42908C8 User’s Manual QSD42908C8 User’s Manual Step Step Appendix a Mouse Control Function User interface Test input interfaceScroll wheel forward Playlist interface= d i ⎟ 8⋅ 3600 ⎟1024 Appendix B HDD Capacity CalculationRJ45 introduction Pin definition How to Make a RS-485 Connect CableAppendix C DVR Connect Cable Definition Material and toolHow to Make a UTP network Connect Cable How to Make a RS-232 Connect CableCorresponding relationship of cross cable PAL 15FPS, Ntsc 20FPS Appendix D DVR SpecificationsModels QOCDC60 QOCDC36 Appendix D Camera SpecificationsFailure Possible reasons Appendix E TroubleshootingAppendix F Product Service & Warranty Appendix G Customer Information Card 101