Q-See QC40198 user manual Troubleshooting, Combo DVR does not boot up properly. Possible causes

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TROUBLESHOOTING

QC40198 User Manual

 

 

 

 

 

10TROUBLESHOOTING

1.Combo DVR does not boot up properly. Possible causes:

Input power is not correct, check power supply.

Power switch button is damaged.

Updated firmware using wrong file.

Hard drive malfunction or something wrong with hard drive cable.

Front panel error.

Main board is damaged.

2.The LCD does not work after device boots up. Possible causes:

The screen is damaged during the transportation resulting from heavy vibration.

You have pressed the M button, but there is no PC signal input. Please press M again to resume.

The LCD connection is loose. Please contact Q-see for help.

Updated firmware using wrong file.

3.Combo DVR often automatically shuts down or stops running. Possible causes:

Input voltage is not stable or it is too low.

Hard drive malfunction or something is wrong with the cable.

Device is not getting enough power.

Front video signal is not stable.

Working environment is too hot, or too much dust.

System board malfunction.

4.System cannot detect hard drive. Possible causes:

No hard drive is installed

Hard drive is damaged.

Hard drive cable connection is loose.

Main board SATA port is damaged.

5.There is no video output to one or more channels.

Possible causes:

Updated firmware using wrong file.

Brightness is 0. Please restore factory default setup.

There is no video input signal or it is too weak.

Check privacy mask setup or your screen saver.

Combo DVR hardware malfunctions.

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Contents LCD Observation System See Products Contact USSafety Instructions Electrical SafetyWarranty Information Thank You for Choosing a Q-See ProductProduct Registration Customer Information CardTable of Contents Backup Search 118 Features & Specifications FeaturesIncluded Mouse and Remote Control Alarm Activation FunctionUser-Friendly LCD Control Functions Storage FunctionSpecifications System ResourcesChannel Information Motion Detection and Alarm Password Controls Front Panel and Side PanelRear Panel Remote Control Controls Mouse Control Double Left ClickMouse RightInstallation & Connection Connection DiagramWhat’s in the Box Device Installation Hard Drive Installation Connecting Power Supply Connecting Video InputConnecting Video Output Connecting Audio Input & Output, Bidirectional Audio Audio InputAudio Output Alarm Input and Output Connection Alarm inputAlarm output Alarm Input and Output Details How to connect PTZ cameraAlarm Input Port Alarm Output PortModel JRC-27F RS232 RS485Other Interfaces Login, Logout & Main Menu LoginNavigation and Controls Main MenuAuto Resume after Power Failure LogoutEnable/Disable Record Manual RecordingBasic Operation Live ViewingEnable all channel recording Stop All Channel RecordingSearch & Playback Search MenuNumber Function Playback Schedule CalendarSchedule Menu Button Illustration RemarksQuick Setup SnapshotActivate Snapshot Motion Detection Image FTPGo to Detect Menu Motion DetectNavigation and Controls Navigation and Controls Video Loss Camera MaskingTips Alarm Setup and Alarm Activation Alarm setupNavigation and Controls Backup Detect DeviceBackup Device TipsPTZ Control and Color Setup PTZ SetupCable Connection Navigation and Controls Preset/ Patrol/Pattern/Scan Intelligent Positioning KeyPreset Setup Activate PresetPatrol setup Tour Setup Pattern Setup Auto Scan SetupActivate Patrol tour Activate Pattern FunctionFlip Activate Auto ScanMain Menu Menu TreeSetting Main MenuGeneral Encode Schedule 4 RS232 NetworkMain Menu Advanced Network Setup IP FilterPPPoE NTP Setup City /Region NameDdns Setup DNSFTP Main Menu Alarm Detect8 Pan/Tilt/Zoom DisplayMain Menu Default Search AdvancedHDD Management Alarm Output AbnormityAccount TV Adjust InformationAuto Maintain HDD Information 2 BPS3 Log VersionShutdown Online UsersAuxiliary Menu Go to Pan/Tilt/Zoom MenuPreset /Patrol / Pattern /Border Function Intelligent Positioning KeyPatrol Setup Activate PatrolBorder Setup Activate Border FunctionFlip WEB Operation Network ConnectionPop-Ups and ActiveX Controls WEB Operation Login WEB Operation Real-time Monitoring Open All RefreshStart Dialogue Local PlayDirection key and 3D positioning key SpeedZoom/Focus/Iris 2 PTZPreset Auto ScanPattern Auto tourColor Picture Path and Record PathWEB Operation Configure Version InformationHDD information System InformationLog General Setup System ConfigurationPlease click save button to save your current setup DST Encode  One channel supports up to 4 privacy mask zones Schedule Whole week RS232 System default setup is NetworkA g e WEB Operation NAS NTP Alarm Please refer to the following chart for detailed information Motion Detection PTZWEB Operation WEB Operation PTZ Default & Backup Advanced HDD Management Alarm I/O Here you can search alarm output status. See FigureRecord Auto Maintenance AccountSnapshot Abnormity Additional Function WEB Operation WEB Operation Alarm WEB Operation Un-install Web Control AboutLog out Setup MYQ-SEE Ddns MY Q-SEE DdnsMY Q-SEE Ddns MY Q-SEE Ddns Smartphone Access Smartphone AccessSymbian Troubleshooting Combo DVR does not boot up properly. Possible causesLCD does not work after device boots up. Possible causes System cannot detect hard drive. Possible causesThere is no audio when monitoring Real-time video color is distorted. Possible causesCannot search local records Time display is not correct. Possible causesCombo DVR cannot control PTZ. Possible causes Motion detection function does not work. Possible causesCannot log in client-end or web. Possible causes Network connection is not stable. Possible causesBurn error /USB backup error. Possible causes Alarm signal cannot be disarmed. Possible causesAlarm function is not working. Possible causes Remote control does not work. Possible causesDaily Maintenance Appendix a Appendix a HDD Capacity CalculationAppendix B Appendix B Compatible USB Drive ListAppendix C Appendix C Compatible CD/DVD Burner ListAppendix D Appendix D Compatible Sata HDD ListWD1600AABS2
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QC40198 specifications

The Q-See QC40198 is a high-performance surveillance camera designed to provide comprehensive security solutions for residential and commercial properties. This camera is a part of Q-See's extensive range of security products known for their durability, advanced technology, and user-friendly interface.

One of the main features of the QC40198 is its high resolution. Equipped with a 4MP sensor, this camera delivers crisp and clear images, allowing you to capture fine details even from a distance. This enhanced resolution ensures that you can identify faces, license plates, and other important details, contributing to an effective security system.

The QC40198 also boasts advanced night vision capabilities, utilizing infrared technology to provide clear images in low-light conditions. With a range of up to 100 feet, you can rely on this camera to monitor your property during the night, offering peace of mind even after dark. The automatic switching feature ensures that the camera seamlessly transitions between day and night modes, maintaining optimal visibility at all times.

In terms of durability, the QC40198 is built to withstand various weather conditions, making it suitable for outdoor installations. It features an IP66 weatherproof rating, which means it is resistant to dust and can endure heavy rain, ensuring continued functionality year-round. This robustness makes it a reliable choice for safeguarding your home or business.

The camera also incorporates advanced motion detection technology. This feature helps reduce false alarms by allowing you to set specific parameters for motion detection, ensuring that you are only alerted when necessary. Coupled with real-time alerts sent directly to your smartphone or tablet, you can monitor your property remotely and respond to potential threats promptly.

Another significant characteristic of the Q-See QC40198 is its compatibility with various smart home ecosystems. It can be easily integrated with other smart devices, providing you with the flexibility to expand and customize your security network as needed.

In conclusion, the Q-See QC40198 is a reliable and feature-rich surveillance camera ideal for those seeking an effective security solution. With its high resolution, night vision capabilities, durability, advanced motion detection, and seamless integration with smart home systems, this camera stands out as a top choice in the ever-evolving landscape of security technology. Whether for home or business use, the Q-See QC40198 delivers comprehensive surveillance to enhance safety and security.