Q-See QC40198 user manual Combo DVR cannot control PTZ. Possible causes

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TROUBLESHOOTING

QC40198 User Manual

 

 

 

 

 

12.Combo DVR cannot control PTZ. Possible causes:

Front panel PTZ error

PTZ decoder setup, connection or installation is not correct.

Cable connection is not correct.

PTZ setup is not correct.

PTZ decoder and combo DVR protocol and/or address do not match.

When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to deter reverberation or impedance matching. Otherwise the PTZ control is not stable.

The PTZ camera is too far from the DVR.

13.Motion detection function does not work. Possible causes:

Period setup is not correct.

Motion detection zone setup is not correct.

Sensitivity is too low.

14.Cannot log in client-end or web. Possible causes:

For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4 or later. Or you can install client-end software of lower version.

ActiveX control has not been enabled.

Video card driver on computer may need to be upgraded.

Network connection error.

Network setup error.

Password or user name is invalid.

15.There is only mosaic no video when previewing or playing back video file remotely. Possible causes:

Network bandwidth is not sufficient.

Computer does not have enough resources to handle video flow.

There is multiple-cast group setup in combo DVR. This mode can result in mosaic. Usually we do not recommend this mode.

There is privacy mask or channel protection setup.

Current user does not have monitoring rights.

Combo DVR local video output quality is not good.

16.Network connection is not stable. Possible causes:

Network is not stable.

IP address conflict.

MAC address conflict.

PC or combo DVR network card is not good.

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Contents LCD Observation System See Products Contact USSafety Instructions Electrical SafetyWarranty Information Thank You for Choosing a Q-See ProductProduct Registration Customer Information CardTable of Contents Backup Search 118 Features & Specifications FeaturesUser-Friendly LCD Control Functions Included Mouse and Remote ControlAlarm Activation Function Storage FunctionSpecifications System ResourcesChannel Information Motion Detection and Alarm Password Controls Front Panel and Side PanelRear Panel Remote Control Controls Mouse Control Mouse DoubleLeft Click RightWhat’s in the Box Installation & ConnectionConnection Diagram Device Installation Hard Drive Installation Connecting Video Output Connecting Power SupplyConnecting Video Input Audio Output Connecting Audio Input & Output, Bidirectional AudioAudio Input Alarm output Alarm Input and Output ConnectionAlarm input Alarm Input and Output Details How to connect PTZ cameraModel JRC-27F Alarm Input PortAlarm Output Port RS232 RS485Other Interfaces Navigation and Controls Login, Logout & Main MenuLogin Main MenuAuto Resume after Power Failure LogoutBasic Operation Enable/Disable RecordManual Recording Live ViewingEnable all channel recording Stop All Channel RecordingNumber Function Search & PlaybackSearch Menu Playback Schedule Menu ScheduleCalendar Button Illustration RemarksQuick Setup SnapshotActivate Snapshot Go to Detect Menu Motion DetectionImage FTP Motion DetectNavigation and Controls Navigation and Controls Tips Video LossCamera Masking Alarm Setup and Alarm Activation Alarm setupNavigation and Controls Backup Detect DeviceBackup Device TipsCable Connection PTZ Control and Color SetupPTZ Setup Navigation and Controls Preset/ Patrol/Pattern/Scan Intelligent Positioning KeyPatrol setup Tour Setup Preset SetupActivate Preset Activate Patrol tour Pattern SetupAuto Scan Setup Activate Pattern FunctionFlip Activate Auto ScanMain Menu Menu TreeSetting Main MenuGeneral Encode Schedule 4 RS232 NetworkMain Menu PPPoE Advanced Network SetupIP Filter NTP Setup City /Region NameDdns Setup DNSFTP Main Menu Alarm Detect8 Pan/Tilt/Zoom DisplayMain Menu Default Search AdvancedHDD Management Alarm Output AbnormityAccount Auto Maintain TV AdjustInformation HDD Information 2 BPS3 Log VersionShutdown Online UsersAuxiliary Menu Go to Pan/Tilt/Zoom MenuPreset /Patrol / Pattern /Border Function Intelligent Positioning KeyPatrol Setup Activate PatrolFlip Border SetupActivate Border Function WEB Operation Network ConnectionPop-Ups and ActiveX Controls WEB Operation Login WEB Operation Real-time Monitoring Start Dialogue Open AllRefresh Local PlayZoom/Focus/Iris Direction key and 3D positioning keySpeed 2 PTZPattern PresetAuto Scan Auto tourColor Picture Path and Record PathWEB Operation HDD information ConfigureVersion Information System InformationLog Please click save button to save your current setup General SetupSystem Configuration DST Encode  One channel supports up to 4 privacy mask zones Schedule Whole week RS232 System default setup is NetworkA g e WEB Operation NAS NTP Alarm Please refer to the following chart for detailed information Motion Detection PTZWEB Operation WEB Operation PTZ Default & Backup Advanced HDD Management Alarm I/O Here you can search alarm output status. See FigureRecord Auto Maintenance AccountSnapshot Abnormity Additional Function WEB Operation WEB Operation Alarm WEB Operation Log out Un-install Web ControlAbout Setup MYQ-SEE Ddns MY Q-SEE DdnsMY Q-SEE Ddns MY Q-SEE Ddns Smartphone Access Smartphone AccessSymbian LCD does not work after device boots up. Possible causes TroubleshootingCombo DVR does not boot up properly. Possible causes System cannot detect hard drive. Possible causesCannot search local records There is no audio when monitoringReal-time video color is distorted. Possible causes Time display is not correct. Possible causesCannot log in client-end or web. Possible causes Combo DVR cannot control PTZ. Possible causesMotion detection function does not work. Possible causes Network connection is not stable. Possible causesAlarm function is not working. Possible causes Burn error /USB backup error. Possible causesAlarm signal cannot be disarmed. Possible causes Remote control does not work. Possible causesDaily Maintenance Appendix a Appendix a HDD Capacity CalculationAppendix B Appendix B Compatible USB Drive ListAppendix C Appendix C Compatible CD/DVD Burner ListAppendix D Appendix D Compatible Sata HDD ListWD1600AABS2
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QC40198 specifications

The Q-See QC40198 is a high-performance surveillance camera designed to provide comprehensive security solutions for residential and commercial properties. This camera is a part of Q-See's extensive range of security products known for their durability, advanced technology, and user-friendly interface.

One of the main features of the QC40198 is its high resolution. Equipped with a 4MP sensor, this camera delivers crisp and clear images, allowing you to capture fine details even from a distance. This enhanced resolution ensures that you can identify faces, license plates, and other important details, contributing to an effective security system.

The QC40198 also boasts advanced night vision capabilities, utilizing infrared technology to provide clear images in low-light conditions. With a range of up to 100 feet, you can rely on this camera to monitor your property during the night, offering peace of mind even after dark. The automatic switching feature ensures that the camera seamlessly transitions between day and night modes, maintaining optimal visibility at all times.

In terms of durability, the QC40198 is built to withstand various weather conditions, making it suitable for outdoor installations. It features an IP66 weatherproof rating, which means it is resistant to dust and can endure heavy rain, ensuring continued functionality year-round. This robustness makes it a reliable choice for safeguarding your home or business.

The camera also incorporates advanced motion detection technology. This feature helps reduce false alarms by allowing you to set specific parameters for motion detection, ensuring that you are only alerted when necessary. Coupled with real-time alerts sent directly to your smartphone or tablet, you can monitor your property remotely and respond to potential threats promptly.

Another significant characteristic of the Q-See QC40198 is its compatibility with various smart home ecosystems. It can be easily integrated with other smart devices, providing you with the flexibility to expand and customize your security network as needed.

In conclusion, the Q-See QC40198 is a reliable and feature-rich surveillance camera ideal for those seeking an effective security solution. With its high resolution, night vision capabilities, durability, advanced motion detection, and seamless integration with smart home systems, this camera stands out as a top choice in the ever-evolving landscape of security technology. Whether for home or business use, the Q-See QC40198 delivers comprehensive surveillance to enhance safety and security.