Denon Troubleshooting Guide for DVD Players Models DN-V210 and DN-V310

Page 81

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¤1TROUBLESHOOTING

Check again before assuming the player is malfunctioning.

Are all the connections correct?

Are you following the instructions in the manual?

Are the amplifier and speakers operating properly?

If the DN-V210/DN-V310 does not seem to be functioning properly, check the table below. If this does not solve the problem, the DN-V210/DN-V310 may be damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest sales office.

Symptom

 

Check

Page

 

 

 

 

Power does not turn on.

Plug the power cord securely into the power outlet.

6~11

 

 

 

 

Playback does not start when PLAY

Is there condensation on the disc or player? (Let stand for 1 or 2 hours.)

Discs other than DVDs, video CDs and music CDs and Digital picture (JPEG)

3, 4

button is pressed.

 

cannot be played.

 

Playback stops immediately.

 

 

Disc is dirty. Wipe off the dirt.

5

 

 

 

 

 

Picture does not appear.

Check the connections.

6~11

Set the TV’s input to “video”.

 

 

 

 

 

Sound is not produced or sound quality

Check the connections.

6~11

Properly set the input of the TV, stereo, etc.

is poor.

• Check the “DIGITAL OUT” and “COMPRESSION” settings.

9, 10, 26, 27

 

 

 

 

 

• Check the “AUTO PLAY” setting.

30

Menu playback is not possible.

Menu playback is not possible with anything but video CDs with playback

39

 

 

control.

 

 

 

 

 

Picture is disturbed during the search

Some disturbance is normal.

operation.

 

 

 

 

 

 

 

Buttons do not operate.

Some operations are disabled for some discs.

39

• Check the “KEY LOCK” mode.

66

 

 

 

 

 

No subtitles are displayed.

Subtitles are not displayed for DVDs not containing subtitles.

Subtitles are turned off. Turn the subtitles setting on.

29

 

 

 

 

 

 

The audio (or subtitle) language does not switch for discs which do not include

Audio (or subtitle) language does not

 

multiple audio (or subtitle) languages.

 

switch.

For some discs the audio (or subtitle) language cannot be switched when the

54

 

 

operation to switch it is performed, but can be switched on the menu screens.

 

 

 

 

 

Angle does not switch.

The angle cannot be switched for DVDs which do not contain multiple angles.

53

 

In some cases multiple angles are only recorded for specific scenes.

 

 

 

 

 

 

 

 

Playback does not start when the title is

Check the “RATING” setting.

34

selected.

 

 

 

 

 

 

 

The password for rating level has been

Use the procedure described below to set the initial settings back to the

 

values set when the unit was shipped from the factory. Input “8888” at 5

 

forgotten.

 

 

 

under step 3 on page 34.

 

 

 

 

 

 

 

 

The disc is not played with the audio

The disc does not play with the selected audio or subtitle language if that

29

or subtitle language set as the default

 

audio or subtitle language is not included on that DVD.

 

setting.

 

 

 

 

 

 

 

Picture is not displayed in 4:3 (or 16:9).

Set the “TV ASPECT” default setting to the proper setting for the connected

24

 

TV.

 

 

 

 

 

 

 

 

Menu screen messages for the desired

Check the default setting for the disc language’s menu language.

30

language do not display.

 

 

 

 

 

 

 

 

Check whether the Video output is set to HDMI.

23

HDMI does not output.

• Check that the DVD and TV HDMI connectors are connected.

13

 

Check that the TV supports 480p/576p/720p/1080i.

23

 

 

 

 

74

Image 81
Contents DN-V210/DN-V310 Important to Safety Safety Instructions Iii Page Class Laser Product Angående Återvinning Table of Contents High precision 96 kHz 24-bit D/A converter Change the image on the DVD Player wallpaperAdvanced function For example Disc terminology Titles and chapters DVD-videosTracks video and music CDs Playback control PBC video CDsPatent information Cleaning Discs DiscsHolding Discs Connections Connecting a TVAudio PB/CB PR/CR Component Video Pin Scart terminal DN-V210/DN-V310 To power outlet Connecting to a AV amplifier with a Built-in decoder Case of PCM output Connecting to a Stereo Component Connecting to a Digital Recorder MD Recorder, DAT Deck, etcHdcp High-bandwidth Digital Content Protection Connecting to a Hdmi deviceHdtv Front Panel T yuDisplay Rear PanelInserting Batteries Using the Remote Control UnitNumber buttons Names and Functions of Remote Control Unit Buttons6RANDOM button Loading Discs Opening and Closing the Disc TrayVideo Setup Changing the Default SettingsAudio Setup Disc SetupAuto Setup items for useWhen Video Setup is selected Auto OFF PAL RGB Digital Output When Audio Setup is selectedDynamic Range NormalMAX Factory default 96k Factory default96k48k MIDWhen Disc Setup is selected Spanish FrenchGerman ItalianOFF Factory default On factory default Language code list When System Setup is selected Español FrançaisDeutsch PictureExpert Basic Factory defaultUnicode When DivX Setup is selectedEuropean TurkishGreek CyrillicHebrew ArabicPlayback PlaybackApple Stopping Playback Playing Still Pictures PausingSkipping to the Beginning of Chapters or Tracks Forward/Reverse SearchingPlaying Frame by Frame for DVDs only Slow Playback for DVDs onlyPlaying Repeatedly Repeat Playback ⁄0PLAYING RepeatedlyFor CD For MP3/WMA For JPEG/DivX Playing a Certain Section Repeatedly A-B Repeat Playback Tracks in the desired order ⁄1PLAYING Tracks in the Desired OrderFor DVD Stop mode, press the PROG/DIRECT button onceEX To program track 5 and track For Video CDWhen playing CD/MP3/WMA files, the file menu is Use the 3, 5 and ∞ cursor buttons to turn the Edit ModeWhen playing JPEG/DivX, press the Menu or Stop For CD/MP3/WMA/DivX/JPEGEnglish ⁄2PLAYING Tracks in the Random Order ⁄3USING the ON-SCREEN Display Switching the Audio Language Multiple Audio Function ⁄4USING the Multiple AUDIO, Subtitle and Angle FunctionsSwitching the Subtitle Language Multiple Subtitle Function Switching the Angle Multiple Angle Function Using the Top Menu ⁄5USING the MenusUsing the DVD Menu Zoom ⁄6PLAYING in the Zoom ModeListening to MP3/WMA CD, CD-Rs and CD-RWs ⁄7MP3/WMA File PlaybackIf there are multiple folders furthermore, proceed to StepTo return to the initial disc information screen To change the MP3/WMA filePlaying still pictures stored on CD-Rs/RWs Image size Wxxx, Hxxx is displayed below Special play modes for MP3/WMA and Jpeg files Playing Picture CDs Jpeg format ⁄9DivX File PlaybackPlaying DivX movies stored on CD-Rs/RWs Press the Stop button, use the 5 cursor button to To change the DivX fileFile Menu Functions KEY Lock ¤0ADVANCED FunctionHide OSD Change the Image on the DVD Player Wallpaper Enter button on the remote control unit Use the 5 and ∞ cursor buttons on the remote controlSelect the Jpeg file to be set as the wallpaper and play Unit to select the still picture file from which you wantSerial Remote Control DN-V310 only Hand shake flow chart Error CodesCommand list Asynchronous responses External control statusRC Remote control codes Check again before assuming the player is malfunctioning ¤1TROUBLESHOOTING¤2MAIN Specifications Holdings Inc