Daewoo digibox manual General problems, Problem Possible reason What to do now

Message	Possible reason	What to do now
The batteries in this	The batteries in your	Replace the batteries in your remote control or
remote control are	remote control or	keyboard as soon as possible to avoid losing the
low. Please replace	keyboard are low and	settings to operate your TV.
within the next few	need replacing.	Note: If you are using a keyboard, the message will
days.		read “keyboard” in place of “remote control”.

❖General problems

Problem	Possible reason	What to do now
You’ve forgotten your		Call your broadcaster’s helpdesk. For your
PIN.		broadcaster’s helpdesk number, select the Telephone
		Numbers option from the Services screen.
You can’t find the		Use the buttons on your Sky digibox – refer to page 45.
remote control.		To purchase another remote control, call Sky
		Customer Service on 08702 404040, or 1800 535 767
		for ROI customers.
Nothing is happening.	Your Sky digibox is not	Make sure the mains lead is properly plugged in and
	receiving power.	your Sky digibox is switched on.
	Your Sky digibox is	Press Sky on your remote control.
	switched off (the
	standby(S)light is red).
Your remote control	The batteries are flat or	Make sure you point your remote control directly at
isn’t working.	something is between	your Sky digibox and that nothing is between it and
	the remote and your	your Sky digibox. The remote light should flash on
	Sky digibox.	your Sky digibox and on the remote control each time
		you push a remote control key. If neither light flashes,
		check the batteries in your remote control.
Your remote control	Someone has pressed	Press Sky on your remote control.
works with the TV but	tv on your remote
not with your Sky	control.
digibox.
Your remote control	Someone has pressed	Press tv on your remote control.
isn’t working with your	Sky on your remote
TV.	control.

50 Using your Sky digibox