Hauppauge WinTV-USB FM manual Technical Support, Technical support telephone, Service

Page 56

Technical Support

Technical support telephone

If you have questions regarding installation or compatibility, please contact our technical support staff at:

(631)434-3197

(631)434-3198 Fax

USB FAQ-URL

www.hauppauge.com/html/faqusb.htm

Service

If you should need assistance with the installation, operation, or application of your Hauppauge WinTV USB, there are several options available to you. Your prima- ry source for information and problem assistance is always your dealer. Should the need arise, contact your dealer for on-site or repair service.

Hauppauge’s Technical Support and Customer Service staff can aid in solving many problems. Our service department is available to repair any Hauppauge product. For completion of repair, the product must be returned to our factory.

If this WinTV USB is not in working order, your only recourse is repair or replacement, as described above. UNDER NO CIRCUMSTANCES will Hauppauge be liable for consequential damages, including any lost savings, lost profits, or any other damages, caused by the use of the WinTV USB or inability to use it, even if the dealer or Hauppauge has been advised of such liability or other claims.

A-1

Image 56

Contents WinTV USB WinTV-USB CE Statement FCC StatementRadio Interference Statement Table of Contents Teletext Data Reception using VTPlus Using the WinTV-radio ApplicationTroubleshooting WarrantyIii Page Introduction WinTV-USB WinTV-USB FMPage Board connections Installing the WinTV USBDiagram Contents of the WinTV-USB package Installing the driver under Windows98 or Windows2000 Connecting the WinTV-USB to a VCR, Video Camera or Camcorder Connecting the WinTV-USB to a Sound Card Adjusting the Audio VolumeDouble click the speaker icon in Systray WinTV2000 Application Snapshot viewer windowOn some model ’s Running the WinTV application Still Frame Image Capture mode Motion Video Capture mode Using the mouse in WinTV Single click TitleMode/NoTitleMode makes easy to useSetting up your TV channels Configure/Channels/SuiteManagerSetting preferences in Title mode Setting full screen TV mode Image Save, Print and Copy to Clipboard Adjusting the video image’s color Options MenuSetting up a shortcut Keyboard control of the 32 applicationWinTV 32.exe WinTV-USBInstallation and Reference Manual Creating Digital Video movies with WinTV-USB Overview of Video Clip CaptureUsing WinTV Capture Setting the video image sizeSetting the number of frames per second captured Using Audio with -CaptureSuggestions on capturing video Tips on improving capture performance Image size Frames/second Bytes per secondPage Teletext Data Reception using VTPlus Europe only Configuring VTPlus Starting VTPlusVTPlus toolbar Quickselect Teletext pages Dynamic Data Exchange with TeletextWinTV-USBInstallation and Reference Manual WinTV-USBInstallation and Reference Manual Using the Radio Application FM radio antenna TV antennaRunning the Radio Application Radio windowUsing the right Mouse button Using the Radio ButtonsProgramming the Presets WinTV-USBInstallation and Reference Manual WinTV-USBInstallation and Reference Manual How WinTV-USB Works Video Overlay mode of operationPrimary Surface mode of operation WinTV-USBInstallation and Reference Manual Troubleshooting Problem Bad colors in the TV windowError message error code 69 during installation of drivers Problem Poor TV picture qualityProblem TV picture displays a black screen Problem Snapshots dont display correctlyPrimary Surface mode & DIB Draw WinTV-USBInstallation and Reference Manual Updating the driver Removing the driver with Hcwclear WinTV-USB Restarting the driver with Hcwreset Technical support telephone ServiceTechnical Support WinTV-USBInstallation and Reference Manual Hauppauge Limited Warranty WinTV-USBInstallation and Reference Manual