FOCUS Enhancements SXGA manual Returning a Damaged or Failed TView Micro Sxga Unit

	TView Micro SXGA User’s Guide
	failure.
TView Micro	∙ Inspect the TView Micro SXGA unit for signs of
SXGA failure	damage (i.e. broken pins, severed wires, etc.).

Returning a Damaged or Failed TView Micro SXGA Unit

To return a TView Micro SXGA unit, follow these steps:

1.Contact FOCUS Enhancements Technical Support at 1-408- 370-9963. A representative is available from 8:00 AM to 12::00PM & 1:00PM to 5:00PM Pacific Standard Time (PST). Explain the nature of the problem and any evidence of damage you may have found. The customer representative will either assist you with the specific problem or give you a Return Materials Authorization Number.

Note: No goods will be accepted for warranty repair or return without an RMA number that is written on the outside of the package.

2.Pack the TView Micro SXGA carefully. If possible, use the original shipping package. Send the package pre-paid and insured via United Parcel Service (UPS) or US Mail to:

FOCUS Enhancements

ATTN: RMA# (Your RMA Number)

1370 Dell Avenue

Campbell, CA 95008

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