Surf Control v5.5 manual Mail Notifications, Remote Administration Client

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INSTALLATION DECISIONS

Other Considerations

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You can change the Customer Feedback and Company & Intranet settings From the Web Filter Settings in the Enterprise Manager. See the Administrator’s Guide for more details.

E-MAIL NOTIFICATIONS

Web Filter can automatically notify the system administrator when any of the following events occur:

Service running status change - If the status of any of the Web Filter services changes (for instance, from Running to Stopped).

Internet Threat Database license reminders - If the Internet Threat Database license is close to expiring.

Scheduled task failures - If any scheduled tasks fail to run.

ISA 2004 event notifications - If the connection is lost between the ISA Server 2004 or 2006 and the Web Filter service, a notification will be sent.

Note: The ISA 2004 event notifications are not available for ISA Server 2000.

If you decide to enable e-mail notifications, you will need to know the hostname or IP address of your mail server and will need to identify an administrator that will receive the notifications.

Caution: Entering E-mail server, Recipient and From e-mail address details from within Web Filter will overwrite any settings present in ISA Server for the Server not responding and Intrusion detected alerts.

REMOTE ADMINISTRATION CLIENT

You can administer Web Filter from a remote location by installing the Remote Administration Client. You can use the Remote Administration Client to:

View monitored traffic.

Create and edit rules.

Run reports.

Start and stop the Web Filter Service.

Start and stop the Scheduler Service.

Access the Real-Time Monitor.

SurfControl Web Filter for ISA v5.5

Starter Guide 25

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Contents SurfControl Web Filter Trademarks SurfControl Web Filter Table of Contents Appendix Chapter Microsoft ISA Server Edition ISA ServerHOW WEB Filter and ISA Server Interact System Requirements Hardware RequirementsGeneral System Requirements SQL Server Licensing System Requirements Installation Decisions Network Considerations User Name ResolutionIntroduction Database OptionsNetwork Considerations Deployment RecommendationsDMZ Recommendations Network Considerations Firewall Port Configuration Web Filter communication portsISA Server Authentication ISA ServerISA Server 2004/2006 User Name Resolution EUMEUM on Windows 2000 and 2003 domain controllers Methods of Installing EUMEUM Agent on Domain Controllers EUM on Windows NT domain controllersBefore installation Netwareeum Ignoring Users in NetWare EUMLogging Levels Installing the Login Agent on Windows 2000 EUM Login AgentInstalling the Login Agent on NT Domains Login Agent LocationEumLogin.ini file Below is a copy of the supplied .ini fileHow to configure the file EumLogin.ini file sectionsConfiguring a logon and logoff script Add an Exception to the Windows FirewallDatabase Considerations Database PlatformsSQL Server Express SQL Server SQL Server minimum requirements on Web Filter serverWindows Authentication Database AuthenticationReasons to Install SQL Server on a Dedicated Server SQL AuthenticationCategorization Options Other ConsiderationsInternet Threat Database Internet Threat Database Improvement ProgramRemote Administration Client Mail NotificationsRemote Administration Client minimum requirements Privacy Edition ConsiderationsInstalling Web Filter Installation Process NetWare client on to the Web Filter serverInstalling SQL Server Express Optional Installing Surfcontrol WEB Filter Select I accept the terms of the license agreementInstalling SurfControl Web Filter Select SurfControl Web Filter Installing SurfControl Web Filter Installing SurfControl Web Filter Changes to the Server Configuring WEB Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Internet Threat Database Update screen is displayed Automatic Database Management screen is displayedThreat Database Configuring Web Filter Click Add to list Enterprise User Monitoring recommended NetBIOS Configuring Web Filter Configuring Web Filter Installing Service Pack Installing Service Pack Installing Service Pack Further Configuration Firewall Policy Rules for ISA Server 2004 Post Installation TasksALL Installations Network DependentInstalling the EUM Agent on Your Domain Controllers User Name Resolution Making changes to the EUM Agent configuration Select Domain Controllers screen is displayedUser Name Resolution Installing the EUM Login Agent on Your Network Installing NetwareeumAdd Web Filter Servers to NetWare EUM Automatically loading the NetWare EUMUnloading the NetWare EUM Ignored users in NetWare EUMInstall Surfcontrol Report Central Installing the Remote Administration Client Select I accept the terms of the license agreement Select Remote Administration Installing the Remote Administration Client Remote Administration Client and Windows Vista InstallShield Wizard Complete screen is displayedFirewall Policy Rules Allow Internet Threat Database UpdatesConfigure IE and the VCA Allow VCA Spider FunctionalityFrom Access Rule Destinations, click Add Allow the Remote Administration Client AccessConfigure a Firewall Policy Rule for the VCA From the Primary Connection Information screen, click NewAllow Remote Access to Surfcontrol Report Central SRCEnter 8888 in the Port Range From field Click Apply in the Firewall Policy window Appendix Contact Technical Support Location Contact information Sales and Feedback