Surf Control v5.5 manual Sales and Feedback

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APPENDIX

Sales and Feedback

SALES AND FEEDBACK

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72 Starter Guide

SurfControl Web Filter v5.5SurfControl Web Filter v5.5

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Contents SurfControl Web Filter Trademarks SurfControl Web Filter Table of Contents Appendix Chapter HOW WEB Filter and ISA Server Interact Microsoft ISA Server EditionISA Server Hardware Requirements System RequirementsGeneral System Requirements SQL Server Licensing System Requirements Installation Decisions Introduction User Name ResolutionNetwork Considerations Database OptionsDMZ Recommendations Network ConsiderationsDeployment Recommendations Network Considerations Web Filter communication ports Firewall Port ConfigurationISA Server 2004/2006 ISA Server AuthenticationISA Server EUM User Name ResolutionEUM Agent on Domain Controllers Methods of Installing EUMEUM on Windows 2000 and 2003 domain controllers EUM on Windows NT domain controllersBefore installation Logging Levels NetwareeumIgnoring Users in NetWare EUM Installing the Login Agent on NT Domains EUM Login AgentInstalling the Login Agent on Windows 2000 Login Agent LocationBelow is a copy of the supplied .ini file EumLogin.ini fileEumLogin.ini file sections How to configure the fileAdd an Exception to the Windows Firewall Configuring a logon and logoff scriptSQL Server Express Database ConsiderationsDatabase Platforms SQL Server minimum requirements on Web Filter server SQL ServerReasons to Install SQL Server on a Dedicated Server Database AuthenticationWindows Authentication SQL AuthenticationInternet Threat Database Other ConsiderationsCategorization Options Internet Threat Database Improvement ProgramMail Notifications Remote Administration ClientPrivacy Edition Considerations Remote Administration Client minimum requirementsInstalling Web Filter NetWare client on to the Web Filter server Installation ProcessInstalling SQL Server Express Optional Select I accept the terms of the license agreement Installing Surfcontrol WEB FilterInstalling SurfControl Web Filter Select SurfControl Web Filter Installing SurfControl Web Filter Installing SurfControl Web Filter Changes to the Server Configuring WEB Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Configuring Web Filter Threat Database Internet Threat Database Update screen is displayedAutomatic Database Management screen is displayed Configuring Web Filter Click Add to list Enterprise User Monitoring recommended NetBIOS Configuring Web Filter Configuring Web Filter Installing Service Pack Installing Service Pack Installing Service Pack Further Configuration ALL Installations Post Installation TasksFirewall Policy Rules for ISA Server 2004 Network DependentInstalling the EUM Agent on Your Domain Controllers User Name Resolution Select Domain Controllers screen is displayed Making changes to the EUM Agent configurationUser Name Resolution Installing Netwareeum Installing the EUM Login Agent on Your NetworkUnloading the NetWare EUM Automatically loading the NetWare EUMAdd Web Filter Servers to NetWare EUM Ignored users in NetWare EUMInstall Surfcontrol Report Central Installing the Remote Administration Client Select I accept the terms of the license agreement Select Remote Administration Installing the Remote Administration Client InstallShield Wizard Complete screen is displayed Remote Administration Client and Windows VistaConfigure IE and the VCA Allow Internet Threat Database UpdatesFirewall Policy Rules Allow VCA Spider FunctionalityConfigure a Firewall Policy Rule for the VCA Allow the Remote Administration Client AccessFrom Access Rule Destinations, click Add From the Primary Connection Information screen, click NewEnter 8888 in the Port Range From field Allow Remote Access to Surfcontrol Report CentralSRC Click Apply in the Firewall Policy window Appendix Contact Technical Support Location Contact information Sales and Feedback