Technicolor - Thomson IB5400GB warranty Symptom, Remedy

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IB5400GB 3/09/01 16:14 Page 33

T roubleshooting guide

Before requesting service (troubleshooting)

Symptom

No power?

There is no picture?

There is no sound or it can hardly be heard?

The remote control does not work?

There are no subtitles?

You have forgotten your password to change the rating limit?

The menu language is not the one you want?

Audio (spoken) and / or subtitle language is not the one selected during the initial player set-up?

Remedy

Power

Correctly connect the AC Power Cord to an AC Outlet.

With the UK plug, check the fuse

Video and Audio

Turn on the TV set and your DVD player.

Check connections.

Make the correct input selection on the TV set.

Check the video connection settings.

Make the correct audio input selection and volume adjustment on the TV set or hifi system (amplifier or AV selector).

Remote Control

Load the batteries and check that their polarities (+ and –) are correctly aligned.

Batteries are low. Replace with new ones.

Remove batteries and hold down one or more keys for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

Point the remote control to the front of the player.

Operate the remote control within an 8 m range from the player.

Remove any obstacles between the remote control and the red LED on the player.

Playback

Check that the subtitle is recorded on the disc.

Subtitles disappear from the TV screen. See how to display subtitles.

While in stop mode hold down STOP and PLAY keys of the player, in that order and simultaneously, for more than 3 seconds. The password lock will be released and all initial settings will return to the default values. Please note, that in this case you should switch the player OFF and then back ON again. You will see a choice of menu language to be re-set. After pressing the corresponding number key on the remote control, you will need to proceed with the other initial settings, as you did when you first installed the player.

(set-up menu).

The menu language for your player has not been set during set-up.

Your preferred menu language on a DVD disc (if available) has not been set during set up.

The menu is not available in your language on the DVD disc.

If the audio or subtitle language is not available on the DVD disc, the language selected during initial player set-up will not be heard or

seen. The disc’s priority language (default language) is selected automatically. If you want another language, press audio “ ” key and subtitle “ ” key to select it temporarily for this disc (Or press menu during playback, if the disc has its own language selection menu).

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Contents Setting up PrecautionsFor your safety DiscsDiscs you can play Bout discs and soundDiscs you cannot play PlaybackOntents Video connection settingsAdvanced Playback SurroundBasic connections Efore you startInitial set-up Fit the batteriesDisc Tray Ront displayAdditional handy functions Power / Stand-byAsic functions Selections via menuMenu operation Player Menu EnusDisc Menu Info displaysInfo key pressed once / Interactive screen Info key pressed twice / Interactive screenWith DVD disc If the Scart socket with S-Video or RGB is not free Audio System or TVNtsc Disc Output on Scart Scart OutputVideo Output via Hosiden socket Final connectionsYour preferred disc language Player menu language4x3 / 16x9 TV screen 2a. You have a standard 4x3 TV screen2b. You have a wide-screen 16x9 TV set Cene Access Titles, chapters, tracks, or elapsed time Scene againIndex and Markers DVDs and Video CDs DVD Camera angle DVD intro Mosaïc Chapter viewAudio language for DVDs Virtual 3-D Surround Sound for DVDs, Video CDs, Audio CDsUbtitle languages DVD Subtitles on / offDVD Subtitles selection DVD and video CD Zoom Oom / Random playRandom play for DVDs and Audio CDs To clear Random playRepeat play for DVDs and Audio CDs Epeat and random PlayRepeat a scene between point a and point B Repeat CD with TV OffProgramme play for DVDs and Audio CDs Rogramme PlayAbout DVD discs Deleting programmed items chapters / tracksWhat’s MP3? Laying MP3 CDsMP3 CD Playback Skipping songsVideo CD Using Playback Control PBC menu Video CD Audio Channels SelectionTrack View / Index View VCD Screen Format Black level adjustmentStill state On-screen messagesDigital audio output Udio OptionsDynamic Compression 2x playback Audio for DVDsPeakers Speaker setting principleSystem audio quality This interactive menu page allows you toRelative volume setting between speakers Delay between speakersTo play the test signal Speaker icons display and sizeRating for DVDs Ating limitRating Limit selection To exit Main MENU, press return key 20 twicePassword change Player unlock and Rating Limit cancellationOverriding the Rating For DVDsUniversal remote control setting Niversal remote controlTV control To control other equipmentBrand codes information List of TV brandsList of Video Recorder brands Remedy SymptomCD-R discs DVD discsUse CD-R data discs Never use CD-RW recordable/rewritable discsCD-R MP3 discs Close the complete disc at the end of recordingYour MP3 files should be ISO 9660 or Joliet format Do not try recording copyright protected MP3 filesEchnical data Dear customerFused plug for UK Users only