Sylvania 6313CD, 6319CD owner manual Troubleshooting Guide, Problem Corrective Action

TROUBLESHOOTING GUIDE

If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem.

PROBLEM	CORRECTIVE ACTION
No power.	• Make sure the AC cord is connected to an AC outlet.
	• Make sure the power is turned on.
No picture and sound.	• Make sure the AC cord is connected to an AC outlet.
	• Check antenna connection.
	• Let the TV/VCR program its tuner memory.
No picture or poor picture on	• Adjust direction or replace antenna.
TV/VCR.	• Adjust picture controls.
No sound or poor sound.	• Adjust volume control on remote control or main unit.
	• Press the MUTE button to restore sound.
Timer recording is not possible.	• Make sure the timer recording is set correctly.
	• Make sure the power is off.
	• Make sure the TV/VCR clock is set correctly.
Cannot go into Record mode.	• Make sure the tape has an erase-prevention tab. If need, cover the
	• hole with plastic tape.
Playback picture is partially noisy.	• Adjust tracking control for a better picture using the CHANNEL K
	• or L button on the TV/VCR.
No picture but the audio is OK in	• Head cleaning may be necessary. Refer to “AUTO HEAD
playback.	• CLEANING” on page 25.
No operation by infrared Remote	• Make sure the AC cord is connected to an AC outlet.
Control.	• Check batteries in remote control.
Video or color fades in and out	• You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape.	• copy guard protection.
Different color marks on screen.	• Magnetism from nearby appliances and geomagnetism might affect
	the color of the TV picture. Move the TV/VCR away from the appli-
	ances, the TV/VCR can repair itself automatically. If you want to
	repair immediately, unplug the TV/VCR power cord, then plug it in
	again 30 minutes or so later.
CLOSED CAPTION PROBLEM	POSSIBLE REMEDY
My TV/VCR is showing captions	• You are watching a live broadcast and spelling errors made by the
that are misspelled.	• closed captioning production company may pass through uncorrected.
	• A prerecorded program will not show any misspelled words because
	• of the normal time available for editing the captions.
My TV/VCR will not show the text	• Captions that are delayed a few seconds behind the actual dialogue
in its entirety or there is a delay of	• are common for live broadcast. Most captioning production companies
what is being said.	• can display a dialogue to a maximum of 220 words per minute. If a
	• dialogue exceeds that rate, selective editing is used to insure that the
	• captions remain up-to-date with the current TV screen dialogue.
My captions are scrambled with	• Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen.	• may cause scrambled or incomplete captions to appear.
My program guide listed a TV show	• Broadcasters may at times use a time compression process to speed
as being closed captioned but none	• up the actual program so that additional advertising time can be
of the captions were displayed.	• given. Since the decoder cannot read the compressed information,
	• captions will be lost.
My prerecorded video tape does not	• The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box	• company accidentally left out the captioning signals during the
mentions it being closed captioned.	• copying process.
My TV screen shows a black box	• You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels.	• [OFF].
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