TROUBLESHOOTING GUIDE
If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem.
PROBLEM | CORRECTIVE ACTION |
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No power. | • Make sure the AC cord is connected to an AC outlet. |
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| • Make sure the power is turned on. |
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No picture and sound. | • Make sure the AC cord is connected to an AC outlet. |
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| • Check antenna connection. |
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| • Program TV channels into TV/VCR. |
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No picture or poor picture on | • Adjust direction or replace antenna. |
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TV/VCR. | • Adjust picture controls. |
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No sound or poor sound. | • Adjust volume control on remote control or main unit. |
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| • Press the MUTE button to restore sound. |
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Timer recording is not possible. | • Make sure the timer recording is set correctly. |
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| • Make sure the power is off. |
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| • Make sure the TV/VCR clock is set correctly. |
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Cannot go into Record mode. | • Make sure the tape has an |
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| • hole with plastic tape. |
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Playback picture is partially noisy. | • Adjust tracking control for a better picture using the CHANNEL K | |
| • or L button on the TV/VCR. |
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No picture but the audio is OK in | • Head cleaning may be necessary. Refer to “AUTO HEAD |
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playback. | • CLEANING” on page 25. |
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No operation by infrared Remote | • Make sure the AC cord is connected to an AC outlet. |
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Control. | • Check batteries in remote control. |
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Video or color fades in and out | • You can not copy a copyrighted video tape. You are experiencing |
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when making a copy of a video tape. | • copy guard protection. |
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Different color marks on screen. | • Magnetism from nearby appliances or unshielded stereo speakers or | |
| geomagnetism might affect the color of the TV picture. Move the |
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| TV/VCR away from the appliances, the TV/VCR can repair itself | |
| automatically. If you want to repair immediately, unplug the |
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| TV/VCR power cord, then plug it in again 30 minutes or so later. |
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CLOSED CAPTION PROBLEM | POSSIBLE REMEDY |
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My TV/VCR is showing captions | • You are watching a live broadcast and spelling errors made by the |
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that are misspelled. | • closed captioning production company may pass through uncorrected. | |
| • A prerecorded program will not show any misspelled words because | |
| • of the normal time available for editing the captions. |
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My TV/VCR will not show the text | • Captions that are delayed a few seconds behind the actual dialogue | |
in its entirety or there is a delay of | • are common for live broadcast. Most captioning production companies | |
what is being said. | • can display a dialogue to a maximum of 220 words per minute. If a | |
| • dialogue exceeds that rate, selective editing is used to insure that the | |
| • captions remain |
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My captions are scrambled with | • Interference caused by building, power lines, thunderstorms, etc. |
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white boxes on the TV screen. | • may cause scrambled or incomplete captions to appear. |
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My program guide listed a TV show | • Broadcasters may at times use a time compression process to speed | |
as being closed captioned but none | • up the actual program so that additional advertising time can be |
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of the captions were displayed. | • given. Since the decoder cannot read the compressed information, |
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| • captions will be lost. |
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My prerecorded video tape does not | • The video tape was either an illegal copy or the tape duplicating |
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show any captions. The tape box | • company accidentally left out the captioning signals during the |
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mentions it being closed captioned. | • copying process. |
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My TV screen shows a black box | • You are in the TEXT mode. Select CAPTION mode to CAPTION |
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on certain channels. | • [OFF]. |
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