Toshiba SD-P2600 manual Before Calling Service Personnel, Symptoms and correction, Others

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom	Cause	Correction	Page
No power.	• The AC adapter or power plug is	• Connect the AC adapter or power plug	18
	disconnected.	securely.
	• The battery pack has been removed.	• Install the battery pack.	85
	• Battery empty.	• Re-charge the battery.	85
The player turned off by itself.	• The automatic power off function turned	• Press the PLAY button.	23
	the unit off.
No picture.	• The connected TV is not set to receive	• Select the appropriate video input mode	20
	DVD signal output.	on the TV so the picture from the player
		appears on the TV screen.
	• The output signal is set to the External	• Set the output signal properly.	23
	Screen mode.
No sound.	• The equipment connected via the audio/	• Select the correct input mode of the	78, 79
	video cable is not set to receive DVD	audio receiver so you can listen to the
	signal output.	sound from the player.
	• The volume is too low.	• Adjust the volume by volume buttons.	22
	• The audio receiver or TV is turned off.	• Turn on the equipment connected with	78 – 84
		the audio/video cable.
	• The setting of output sound format is	• Select the proper audio setting.	48, 66
	incorrect.		69
The playback picture has	• The disc is dirty.	• Eject the disc and clean it.	8
occasional distortion.	• Player is in fast forward or fast reverse	• Sometimes a small amount of picture	–
	mode.	distortion may appear. This is not a
		malfunction.
	• The main unit was moved or given a	• Vibrating or shaking the unit during	–
	shock.	playback may produce distortion. This is
		not a malfunction. If not restored to usual
		status, stop playback and start again.
	• The disc is not set firmly.	• Remove the disc and set it again.	20
Brightness is unstable or	• The effect of copy protection.	• Connect the player directly to the TV.	78
noises are present in the		Avoid connecting the player to a VCR or
playback pictures.		TV/VCR combination.
The player does not start	• No disc is inserted.	• Insert a disc.	20
playback.	• An unplayable disc is inserted.	• Insert a playable disc. (Check the disc	10
		type, color system and region number.)
	• The disc is inserted upside down.	• Insert the disc with the playback side	20
		down.
	• The disc is not inserted securely.	• Insert the disc securely in the disc holder.	20
	• The disc is dirty.	• Clean the disc.	8
	• The parental lock function is set.	• Cancel the parental lock function or	72
		change the parental lock level.
Playback does not follow the	• It is in the repeat playback mode, memory	• These operations may prevent a proper	–
course of the disc’s program.	playback, etc.	progression of the contents.
Buttons do not work.	• Power supply fluctuations or other	• Turn the power on or off with the	–
	abnormalities such as static electricity may	POWER button. Or disconnect the power
	interrupt correct operation.	plug and insert it into the wall outlet
		again.
The remote control does not	• The remote control is not pointed at the	• Point the remote control at the remote	17
work properly.	remote sensor of the player.	sensor of the player.
	• The remote control is too far from the	• Operate the remote control within about	17
	player.	3 m.
	• The batteries in the remote control are	• Replace the batteries with new ones.	17
	exhausted.

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