Toshiba HD-A3KC owner manual Before calling service personnel, Symptom Remedy

Page 36

Before calling service personnel

Before accessing, try updating this player’s firmware. For details on how to update, see “Update (Firmware update)” ( page 35).

If you experience any of the following difficulties while using this unit, check the list below before consulting your nearest Toshiba dealer.

Symptom

Remedy

Page

 

 

 

 

No power.

Is the power plug disconnected? Check the power connection.

17

 

 

 

 

No picture.

Is the cable for connecting the player and TV disconnected or not connected properly?

15

 

 

Check the connections.

 

 

 

 

 

 

Switch the input of the connected TV to the signal from the player.

 

 

 

 

• Are both the HDMI OUTPUT jack and the COMPONENT VIDEO OUTPUT jacks

15

 

 

connected simultaneously? Select either connection and make the appropriate setting.

 

 

 

 

 

 

In case the menu of “Resolution Setting” disappears, make composite video (yellow)

20

 

 

connection to restore it, then select the resolution which is compatible with the connected

 

 

 

TV.

 

 

 

 

 

No sound.

Is the audio cable disconnected?

14, 16

 

 

 

 

 

Is the volume of the device turned down to the minimum level? Check the volume.

 

 

 

 

 

Switch the audio input of the device connected by the audio cable to the input from the

 

 

player.

 

 

 

 

 

 

Set “Digital Out SPDIF” or ”Digital Out HDMI” properly in accordance with the connected

21

 

 

device and connection procedure.

 

 

 

 

 

 

Change the output resolution so that sound can be heard.

20

 

 

 

 

 

If using the optical digital output for a Dolby Digital Plus, Dolby TrueHD, DTS-HD or DTS

21

 

 

soundtrack, be sure your AV receiver or processor is set to use the input connected to

 

 

 

your player and is set to decode a DTS bitstream. If your AV receiver or processor does

 

 

 

not support DTS, select PCM output on the player.

 

 

 

 

 

The disc does not play.

Make sure the disc type can be played with the player.

8

 

 

 

 

 

Is the disc dirty or scratched? Check or clean the disc.

8

 

 

 

 

 

If the disc is a DVD-RW or DVD-R disc, finalize the disc before attempting to play it with

 

 

the player.

 

 

 

 

 

 

If the disc includes parent lock support, playback is restricted while the parent lock of the

34

 

 

player is set. Cancel Parental Lock or change the restriction level.

 

 

 

 

 

Playback picture has noise.

If video from the player is watched via a video recorder or on a TV with a built-in video

15

 

 

recorder, the copy guard may prevent images from being displayed properly. Be sure to

 

 

 

connect the player directly to the TV.

 

 

 

 

 

The remote control does not

Are the batteries of the remote control dead? Replace the batteries.

13

work.

 

 

 

 

 

 

 

 

Make sure the remote control is within range and pointed in the correct direction.

13

 

 

 

 

Screen freezes and no buttons

Pressing ON/STANDBY button on the player for approximately ten seconds forces the

work.

 

player to turn off. Turn the player off and then on again.

 

 

 

 

 

After powering on, “Clock Set”

The power supply to the player may have been disconnected. Reset the clock.

19

menu appears.

 

 

 

36

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Contents HD-A3KU HD-A3KC Procedure This HD DVD player employs a Laser SystemResult in hazardous radiation exposure Location of the required label Important Safety Instructions Precautions Do not use the unit when moisture condensation may occur Moisture condensation occurs during the following casesWait Table of contents Features Disc compatibilityDisc Specification Important notes about HD DVD HD output jacksCertain system requirements Customer supportIndex to parts and controls Front panelRear panel Display Remote control Accessories Remote controlSupplied accessories Loading batteriesResolution and connections Why Hdmi connection is most recommended?Preparation Proceed the following steps to set the player readyConnecting to a TV Via Hdmi inputVia component video input Via Video yellow inputConnecting to audio system Via Hdmi outputVia optical digital audio output Via analog audio outputPower connection LAN connectionConnect either With integrated routerPowering on Setting up the playerLanguage Time Press / to select Clock Set, then pressConfirm the time is correct If the time is correct, select OK byResolution Press To select Resolution Setting, then press OKPress To select Picture, then press OK Below, then press OKAudio output Press / to select Audio, then press OKEthernet Press To select Ethernet, then press OKTo select each of the followings, then press OK Cookie Setting Network SpeedSelect the speed and press OK button Select Other and press OK buttonPlaying Playing a discPlayback starts If playback does not start, press Play To pause playback To stop playbackTo resume playback from the location last stopped To change playback speedTo select subtitles To select the soundTo select the camera angle During playback, press SubtitleTo locate a position To play repeatedlyTo check the current status Requirements for HD DVD discs/Web-enabled network content HD DVD playing options in the futureC/D buttons Cursor controlsOutput sound conversion table Customizing the function settings During stop, press SetupSetup Menu appears Group Setting Disc DetailsSettings PictureAudio LanguageHow to select a language Subtitle LanguageAudio Language On Screen LanguageEthernet GeneralRemote Controller Sound Off Maintenance InitializeUpdate Firmware UpdateBefore calling service personnel Symptom RemedyPre-installed software H i b i t a GNU General Public License Version 2, JunePreamble No Warranty END of Terms and Conditions H i b i t BPage No Warranty H i b i t C H i b i t DSpecification Limited One 1 Year Warranty on Parts Rental UnitsCommercial Units Your ResponsibilityHow to Obtain Warranty Services Limited Canadian Warranty For Toshiba Brand HD DVD Players Limited Warranty for Commercial UnitsRental Units Your ResponsibilityArbitration and Dispute Resolution How to Obtain Warranty ServicesGeneral Provisions Information on Customer Support