Others
Troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS |
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POWER
PAGE
TV/DVD does not operate.
•Make sure the connection of the AC adapter and AC cord.
•Try another AC outlet.
•Unplug unit, then plug it back in.
20
TV BROADCAST RECEPTION
Poor sound or No sound. | • Station or Cable TV may have problems, try another station. | 23 | |
• Check Volume adjustments. | 23 | ||
| • Check for sources of possible interference. | 56 | |
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| • Station or Cable TV may have problems, try another station. | 23 | |
Poor picture or No picture. | • Check antenna or Cable TV connections, reorient antenna. | 14,15 | |
• Check for sources of possible interference. | 56 | ||
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| • Check picture control adjustments. | 28 | |
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Poor reception on some channels. | • Station or Cable TV may have problems, try another station. | 23 | |
• Station signal is weak, reorient antenna to receive weaker station. | 14 | ||
| • Check for sources of possible interference. | 56 | |
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| • Station or Cable TV may have problems, try another station. | 23 | |
Poor color or no color. | • Make sure channels are set into memory. | 22 | |
• Check picture control adjustments. | 28 | ||
| • Check antenna or Cable TV connections, reorient antenna. | 14,15 | |
| • Check for sources of possible interference. | 56 | |
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| • Station or Cable TV may have problems, try another station. | 23 | |
Picture wobbles or drifts. | • Make sure channels are set into memory. | 22 | |
• Cable TV company is scrambling signal. | – | ||
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| • Check antenna or Cable TV connections, reorient antenna. | 14,15 | |
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| • Check all Cable TV connections. | 15 | |
No CATV reception. | • Set TV/CABLE selection to the CABLE position. | 22 | |
| • Station or Cable TV system problems, try another station. | 23 | |
Horizontal or diagonal bars on | • Check antenna or Cable TV connections, reorient antenna. | 14,15 | |
screen. | • Check for sources of possible interference. | 56 | |
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No reception above channel 13. | • Make sure TV/CABLE selection is in the appropriate position. | 22 | |
• If using antenna, check UHF antenna connections. | 14 | ||
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| • No broadcast on station tuned. | 22 | |
TV shuts off. | • Auto power off feature worked. | 23 | |
| • Sleep Timer is set. | 24 | |
| • Power interrupted. | – | |
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| • TV station experiencing problems or program tuned is not closed | 23 | |
| captioned. Try another channel. |
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Closed - Caption is not activated. | • Check Cable TV connection or VHF/UHF antenna, reposition or | 14,15 | |
rotate antenna. |
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| • Press CLOSED CAPTION button to turn on the closed caption | 25 | |
| decoder. |
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Display is not shown in your | • Select proper language in the menu options. | 21 | |
language. |
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J5X00221A [E] | 54 | 21/02/2006, 8:45 PM |