Toshiba 47HL167 Channel tuning problems, Closed caption problems, Rating blocking V-Chip problems

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Chapter 8: Troubleshooting

Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 27–35).

If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 44).

Channel tuning problems

Make sure the remote control is set to the correct device mode (- page 24).

The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 40).

The channel may be blocked by the Channels Block feature. Unblock the channel (- page 60).

If you are unable to tune digital channels, check the antenna configuration (- page 39). If you are still unable to tune digital channels, clear all channels from the channel list (- page 41) and reprogram channels into the channel memory (- page 40). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 44). Also see “TV stops responding to controls” and “Other problems”

(- page 72).

Closed caption problems

If the program or video you selected is not closed- captioned, no captions will display (- page 54).

If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 54).

A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 54).

Rating blocking (V-Chip) problems

If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 58).

The V-Chip feature is available for the U.S. V-Chip system only (- page 59).

No CE-Link operation

The CE-Link feature is available for Toshiba CE-Link compatible devices.

Make sure the HDMI cables with the HDMI Logo

( ) are used.

If several devices are connected, CE-Link feature may not operate properly.

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Contents 42HL167 47HL167 52HL167 Dear Customer Safety PrecautionsInstallation, Care, and Service Important Safety InstructionsAdditional Safety Precautions InstallationCare ServiceChoosing a location for your LCD TV To Display your LCD TV using a Wall BracketTo Display your LCD TV on the included Pedestal Stand Removing the Pedestal StandImportant notes about your LCD TV PartTrademark Information Contents Troubleshooting Introduction Features of your new TVWelcome to Toshiba Introduction Green and Yellow LEDs TV front and side panel controls and connectionsHD1, ColorStream HD2, Hdmi 1, Hdmi 2, Hdmi 3, PC ColorStream HD-1 and ColorStream HD-2 TV back panel connectionsOverview of cable types Connecting your TVAbout the connection illustrations To view the antenna or Cable signal Connecting a VCR and antenna or Cable TV no Cable boxYou will need To view the VCRTo view basic and premium Cable channels Connecting a VCR with S-video and a cable boxCoaxial cables Video cable Standard audio cablesTo view the DVD player To view antenna or Cable channelsTo view the VCR or view and record antenna channels To record a TV program while watching a DVDTo control the devices To connect the IR blaster cableIf you cannot locate the device’s infrared sensor To view the camcorder video Connecting a camcorderSelect the Video 2 video input source on the TV To connect an Hdmi device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo view the Hdmi device video To connect a DVI device, you will needBefore controlling the devices CE-Link connectionThree Hdmi cables To control the audio Connecting an audio systemTo connect a PC to the PC in terminal on the TV Connecting a personal computer PCTo connect a PC to the Hdmi terminal on the TV Installing the remote control batteries Using the remote controlRemote control effective range To install the remote control batteriesTheaterWide 1/2/3, Full, 43 HD, and Native Learning about the remote controlCombo Receiver Remote Control functional key chartSatellite DVD CH RTN Device code setup Using the remote control to operate your other devicesMode Select Default device mode control before programming Mode Select Device mode control after programmingOperational feature reset Using the volume lock featureTo unlock the remote control’s volume keys To reset the remote controlCable boxes TVsSatellite receivers 3D LAB DVDsVCRs DVD/VCR ComboKEC STS Cable/PVR Combo PVRsDBS/PVR Combo Audio AmpSAE Audio Amp/TunersMain menu layout Menu layout and navigationIcon Option Setup menu Setup/Installation menu layoutInstallation Thinc menuVideo Navigating the menu systemConfiguring the antenna input source for the ANT terminal Setting up your TVTo configure the ANT input source Selecting the menu languageManually adding and deleting channels in the channel memory Programming channels automaticallyTo program channels automatically To add or delete channels in the channel memorySetting the Auto Input feature Labeling channels To reset Auto InputTo turn off the Auto Input To assign channel labelsTo set the Hdmi audio mode Setting the Hdmi audio modeTo remove channel labels To delete the custom labelReset Factory Defaults Viewing the digital signal meterViewing the system status To cancel the reset Selecting the Power-On ModeTo set the Power-On Mode feature Highlight No and press TLabeling the video input sources Using the TV’s featuresTo label the video input sources Press CABLE/SAT, DVD, or VCR/PVRTuning channels using Channel Browser Tuning channelsFavorites Browser Adding and clearing channels and inputs in the History List Elements of the Channel BrowserSwitching between two channels using Channel Return Tuning to a specific channel programmed or unprogrammedSwitching between two channels using SurfLock Natural picture size Selecting the picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsUsing the Freeze feature Selecting the picture mode Adjusting the pictureAdjusting the picture quality Digital CC Settings Using the closed caption modeBase closed captions To view captions or textUsing the Closed Caption button on the remote control Adjusting the audioUsing the digital audio selector CC SelectorSelecting stereo/SAP broadcasts Press C or c to adjust the levelTo listen to stereo sound MTS field, select StereoUsing the Dolby Digital Dynamic Range Control feature Using the StableSound featureEntering the PIN code Using the Locks menuIf you cannot remember your PIN code Changing your PIN codeBlocking TV programs and movies by rating V-Chip Press b to highlight Enable Rating BlockingTo block and unblock TV programs and movies To download the additional rating system if availableTo block channels Blocking channelsTo unblock individual channels Unlocking programs temporarily Using the input lock featureUsing the control panel lock feature Using the GameTimerSetting the PC Audio Using the PC settings featureTo adjust the PC settings To set the PC AudioUsing CE-Link Setting the sleep timerCE-Link playback device HD DVD player, etc. control To set the CE-Link Setup Volume and Mute controls of Audio ReceiverOther CE-Link functions Understanding the last mode memory feature Understanding the auto power off featureDisplaying TV status information Using the advanced picture settings features Using the TV’s advanced featuresUsing dynamic contrast Using the static gamma featureUsing CableClear digital noise reduction Selecting the color temperatureTo select the color temperature To change the CableClear settingsUsing the ColorMaster feature Using Mpeg noise reductionUsing Color Palette Adjustment To reset ColorMaster to its factory settings Using the Game Mode featureTo turn on Game Mode To turn off Game ModeUsing the SRS WOW surround sound feature Using the advanced audio settings featuresTo adjust the WOW settings Highlight Advanced Audio Settings and press TGeneral troubleshooting TroubleshootingClosed caption problems Channel tuning problemsRating blocking V-Chip problems No CE-Link operationLED indications LED Indication Condition SolutionFormat Resolution Frequency Pixel Clock Frequency SpecificationsAppendix For LCD Televisions 26 and Larger Limited United States WarrantyFor Toshiba Brand Flat Panel Televisions Limited Canadian WarrantyDisclaimer and Limitation of Remedy Appendix Freeze IndexPage 07-05
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