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Troubleshooting
Problem | Solution |
Remote control problems | • Make sure the remote control device switch is set to the correct position (p. 14). |
| • Remove all obstructions between the remote control and the TV. |
| • The remote control batteries may be dead. Replace the batteries (p. 13). |
| • Your TV remote control may not operate certain features on your external device. Refer to the |
| owner’s manuals for your other devices to determine their available features. If your TV remote |
| control does not operate a specific feature on another device, use the remote control that came |
| with the device (p. 13). |
|
|
Channel tuning problems | • Make sure the remote control device switch is set to the correct position (p. 14). |
| • Make sure the TV/CABLE setting corresponds with the signal source (TV antenna or cable) |
| (p. 21). |
| • The channel may have been erased from the channel memory by the ADD/ERASE feature. Add |
| the channel to the channel memory (p. 20). |
| • The channel may be blocked by the BLOCK CHANNEL feature. Unblock the channel (p. 33). |
|
|
Closed caption problems | • If you select one of the caption modes (C1, C2, C3, or C4) but the program you are watching is |
| not |
| • A closed caption signal may not display correctly in the following situations: a) when a |
| videotape has been dubbed; b) when the signal reception is weak; or c) when the signal |
| reception is nonstandard. If closed captions display incorrectly, set the closed caption feature |
| to OFF (p. 28). |
Black box on screen | • If you select one of the text modes (T1, T2, T3, or T4) but text is not available, a black rectangle |
| may appear |
|
|
• If you forget your PIN code: While the PIN code entering screen is displayed, press RECALL | |
| four times within 5 seconds. The PIN code you stored will be reset (p. 29). |
| • The |
| |
Cannot see emergency | • Setting the BLOCK TV NONE RATING to “Y” (blocked) may block reception of |
broadcasts | emergency broadcasts. The BLOCK TV NONE RATING menu will display the note “Enabling |
| this option may block emergency messages” to warn you of this possibility (p. 32). |
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Appendix
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