TROUBLESHOOTING
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
Symptom |
| Solution |
Power is not turned on. | • | Be sure the power cord is plugged in. |
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No sound. | • | The headphones may be plugged in. |
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Poor color/tint. | • | The contrast, color and tint may need to be adjusted. |
| • | If you change the direction of the TV while the TV is on, the picture |
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| may suffer from color shading. If so, turn off the TV and allow about |
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| 30 minutes to cool, then turn on the TV again. The picture may |
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| be improved. |
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Spots appear on | • | The broadcast signal may be jammed by other electrical sources |
the screen. |
| such as cars, motorcycles, electric trains, high tension lines, |
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| neon signs, hair dryers. |
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Lines appear on | • | The broadcast signal may be jammed by other TV receivers, personal |
the screen. |
| computers, and TV games, as well as interference from radio stations. |
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Double or triple | • | Interference may be due to broadcast waves reflected from mountains |
images. |
| or buildings. |
| • Check if the direction of the antenna has changed due to strong wind. | |
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Snowy picture. | • | The antenna lead may be broken or disconnected. |
| • | Check if the direction of the antenna has changed. |
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Remote control does | • | The batteries in the remote control may be exhausted. |
not work. | • | The batteries may be improperly installed. |
| • | Check that there is no obstruction between the remote control and |
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| the remote (infrared) sensor. |
| • | Check that a strong light is shining on the remote (infrared) sensor. |
| • | Check that the main power is not turned off. |
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The following phenomena are not malfunctions | ||
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The cabinet clicks. | • | The clicking is a creaking sound produced when the cabinet expands |
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| or contracts due to changes in the temperature. This will not affect |
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| the picture or sound. |
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Unevenness in color | • | If the brightness is set too high, such unevenness in color may occur |
sometimes develops |
| depending upon the nature of the picture. The proper color can be |
in part of the screen. |
| restored by reducing the contrast. |
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19 | 23/9/05, 9:28 AM |