Toshiba 19A25 manual Troubleshooting Guide, Specifications, Symptoms Possible Solutions

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TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.

SYMPTOMS

POSSIBLE SOLUTIONS

 

 

• Make sure the power cord is plugged in.

 

TV does not

• Try another AC outlet.

 

operate.

• Power is off; check fuse or circuit breaker.

 

 

• Unplug unit for an hour, then plug it back in.

 

 

 

 

 

• Station or Cable TV experiencing problems;

 

Poor sound

tune to another station or call your Cable company.

 

• Check sound adjustments (VOLUME and

 

or no sound.

 

MUTE).

 

 

 

 

• Check for sources of possible interference.

 

 

 

 

 

• Station or Cable TV experiencing problems;

 

 

tune to another station or call your Cable company.

 

 

• Make sure channels are set into memory.

 

Poor picture

• Check antenna or Cable TV connections;

 

or no picture.

adjust antenna.

 

 

• Check for sources of possible interference.

 

 

• Check picture control adjustments.

 

 

• Press CAP/TEXT to turn off the closed

 

 

caption mode.

 

 

 

 

Poor

• Station or Cable TV experiencing problems;

 

tune to another station or call your Cable company.

 

reception on

• Make sure channels are set into memory.

 

some

• Station is weak; adjust antenna to receive

 

channels.

desired station.

 

 

• Check for sources of possible interference.

 

 

 

 

 

• Station or Cable TV experiencing problems;

 

Poor color or

tune to another station or call your Cable company.

 

• Make sure channels are set into memory.

 

no color.

• Check picture control adjustments.

 

 

 

 

• Check antenna or Cable TV connection.

 

 

Adjust antenna.

 

 

 

 

Picture

• Station or Cable TV experiencing problems;

 

tune to another station or call your Cable company.

 

wobbles or

• Make sure channels are set into memory.

 

drifts.

• Cable TV company is scrambling signal.

 

 

• Adjust antenna.

 

 

 

 

 

SYMPTOMS

POSSIBLE SOLUTIONS

 

 

 

 

 

• Check all Cable TV connections.

 

No Cable TV

• Set TV/CABLE menu option to the CABLE

 

reception.

mode.

 

 

• Station or Cable TV system problems; try

 

 

another station or call your Cable company.

 

Horizontal or

• Check antenna connections; reorient antenna.

 

diagonal bars

 

on screen.

• Check for sources of possible interference.

 

 

 

 

 

 

No reception

• Make sure TV/CABLE menu option is in the

 

above

appropriate mode.

 

• If using antenna, check UHF antenna

 

channel 13.

 

connections.

 

 

 

 

 

 

 

• Batteries are weak, dead or inserted

 

 

incorrectly.

 

No Remote

• Remote is out of range; move closer to TV

 

(within 15 feet).

 

operation.

• Make sure Remote is aimed at sensor.

 

 

• Confirm there are no obstructions between

 

 

the Remote and the TV.

 

 

• Make sure the power cord is plugged in.

 

 

 

 

TV shuts off.

• Tuned station is not broadcasting.

 

• Sleep Timer is set.

 

 

• Power interrupted.

 

 

 

 

 

• TV station experiencing problems or tuned

 

Closed

program is not closed captioned. Try another

 

channel.

 

captions are

• Check Cable TV connection or VHF/UHF

 

not activated.

antenna. Reposition or rotate antenna.

 

 

• Press CAP/TEXT to turn on the closed caption

 

 

decoder.

 

 

 

 

Black box on

• Press CAP/TEXT to turn off the closed

 

screen.

caption mode.

 

 

 

 

Display is not

 

 

shown in

• Select the language in the menu options.

 

your language.

 

 

 

 

SPECIFICATIONS

This model complies with the specifications below.

Design and specifications are subject to change without notice.

This model may not be compatible with features and/or specifications that may be added in the future.

AC Power Input:

AC Power Consumption: Picture Tube:

Audio Power Output Rating:

Speaker:

Tuner Type:

Remote Control:

Receiving Channels:

Antenna Input Impedance:

Input:

Dimensions:

Weight:

120V, 60Hz 73 Watts

19 Inch (480mm diagonal) (Screen size is approximate.)

1.5 Watts

3 inches (76mm) Full Range, 8 ohm

181 Channel, Quartz PLL Frequency Synthesized Infrared, Direct Access, two AAA batteries (supplied)

VHF 2-13

UHF 14-69

Cable TV 01-97 (5A)-(A-3) 98-99 (A-2)-(A-1) 14-22 (A)-(I)

23-36 (J)-(W)

37-65 (AA)-(FFF)

66-125 (GGG)-(125)

75 Ohm (VHF/UHF) Coaxial Input Video: 1.0 Vp-p 75 ohm Audio: 300 mV, 47k ohm Width: 19-3/16 inches (488mm) Height: 16-3/8 inches (416mm) Depth: 18-5/16 inches (465mm) 38.6 Ibs (17.5 kg)

ACCESSORY

Remote Control with two size “AAA” batteries

12

J3M21921A(E)_P08-12

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14/12/2004, 5:02 PM

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Contents 19A25 Safety Precautions Dear CustomerImportant Safety Instructions Service CareFeatures Location of ControlsFront Back Remote Control HOW to Install BatteriesVOL Volume + / Buttons Press the + button to ANTENNA/CABLE TV Connections Connection to Other EquipmentTV/VIDEO Selection Setting the Language TV OperationEnter Adjusting the Picture To Memorize ChannelsTo ADD/DELETE Channels TV/CABLE SelectionSetting the V-CHIP Closed CaptionUsing the Lock Menu To SET the on Timer120 Troubleshooting Guide SpecificationsSymptoms Possible Solutions Limited United States Warranty J3M21921AEP13-BACK 14/12/2004, 502 PM