Onkyo DV-SP302 instruction manual Troubleshooting, DVD Player

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

DVD Player

Symptoms	Causes	Remedies	Pages
The DVD Player doesn’t	• The power cord is disconnected.	• Check the connection of the power cord.	17
switch on.	• The main power is set to OFF.	• Turn on the main power.	17
	• There is external noise in the computer	• Switch off the main power, then switch it on	17
	circuits of the DVD Player.	again. If not recovered, disconnect the power
		cord, then connect it again.
	• The AC fuse is blown.	• Contact your nearest Onkyo service center.	-
The DVD Player doesn’t	• No disc is inserted.	• Open the disc tray and insert a disc.	18
start playback.	• The region number of the disc does not	• See Regional Restriction Codes (Region	4
	match that of the DVD Player.	Number) on the rear panel.
	• An unplayable disc is inserted.	• Check the playable discs.	6, 7
	• The disc is placed upside down.	• Place the disc with the playback side down.	18
	• The disc is not placed within the disc tray	• Place the disc within the proper guide on the disc	18
	guide.	tray.
	• The disc is dirty.	• Eject the disc and clean it.	8
	• The parental lock function is activated.	• Deactivate the parental lock function or change	31
		the parental lock level.
Brightness is unstable or	• Copy protection is activated.	• Connect the DVD Player directly to the TV.	14-15
noise is visible on the		Avoid connecting the DVD Player to the TV
playback picture.		through a VCR.
	• The TV is not compatible with progressive	• Press PROGRESSIVE to restore the Interlace	28
	scan signal.	mode.
	• You attempt to view the PAL disc in a	• Select the PAL or NTSC format in the setting	30
	NTSC compatible TV or to view the NTSC	menu under Preferences and play a disc
	disc in a PAL compatible TV.	compatible with the format set for the DV-SP302.
The playback picture is	• The disc is dirty.	• Eject the disc and clean it.	8
occasionally distorted.	• It is in fast forward or fast reverse playback.	• Sometimes a small amount of picture distortion	-
		may appear. This is not a malfunction.
	• The disc does not meet the standard.	• See “Notes on Discs.”	6-8
Playback doesn’t follow	• The DVD Player is in repeat playback	• Resume normal playback.	22-26
the course of the disc’s	mode, memory playback mode, or random
programs.	playback mode, etc.
The picture from the	• The TV is not set to the DVD Player’s input.	• Set the TV to the DVD Player’s input.	-
DVD Player doesn’t	• The DVD Player is not properly connected.	• Check the connections to the DVD Player.	14-16
appear on the TV	• While in the progressive mode, the signal	• Press the PROGRESSIVE button to switch to the	28
screen.	will not be output from the composite and	interlace mode, or connect the TV that supports
	S-video terminals.	the progressive format using the COMPONENT
		terminals.
No sound or inaccurate	• A wrong sound signal conversion method	• Check the current sound signal conversion	29
sound is reproduced.	(DIGITAL OUT) is selected.	method, and select the right setting for
		“DIGITAL OUT.”
	• The TV is not set to the DVD Player’s input.	• Set the TV to the DVD Player’s input.	-
	• The DVD Player is not properly connected.	• Check the connections to the DVD Player.	14-16
	• The system is in fast forward, rewind or	• Resume nomal playback.	19
	slow motion play mode.
	• The disc does not meet the standard.	• See “Notes on Discs.”	6-8
The buttons on the remote	• Power supply fluctuations or other	• Switch off the main power, then switch it on	17
controller and DVD	abnormalities such as static electricity may	again. If not recovered, disconnect the power
Player do not operate.	interrupt correct operation.	cord, then connect it again.

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