Toshiba 19SL410U TV will not power on, Remote control problems, Picture problems, Sound problems

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General Troubleshooting

Before calling a service technician, please check this chapter for a possible solution to the problem experienced.

TV will not power ON

Make sure the TV is plugged in to a functioning electrical wall outlet.

Touch the POWER key on the TV touch sensor.

If the TV does not respond, press the POWER button on the remote control.

If the TV still does not respond, refer to the "Remote control problems" section of this troubleshooting document.

If the TV remains unresponsive, unplug it for several seconds, plug it back in, and try powering it ON again.

Remote control problems

Remove all obstructions between the remote control and the TV.

Make sure the remote control batteries are properly installed.

Replace the batteries.

Picture problems

General Picture Problems (No picture, poor picture quality, or color problems)

Make sure a valid input source is selected.

Make sure the signal source (Antenna, Cable, Satellite box, DVD player, etc.) is properly connected to the TV.

Check the picture quality on another channel or input.

Adjust the picture quality using the controls in the

Picture Menu.

No picture on certain inputs

Make sure the input is connected to a source device.

Make sure the input is not LOCKED from the Locks Menu.

If picture problems are not corrected by the above actions, use the "Restore Factory Defaults" procedure in the Setup Menu.

Sound problems

No sound

Make sure a valid input source is selected.

Make sure the signal source (Antenna, Cable, Satellite box, DVD player, etc.) is properly connected to the TV.

Make sure the sound is not muted by touching the VOL key on the TV touch sensor or remote control.

Make sure the MTS feature is set to Stereo or Mono.

If a second audio program is desired, the program sound will not be heard unless the MTS feature is set to SAP.

Distorted sound

Make sure the signal source is properly connected to the TV.

Check sound quality on another channel or input source.

Make sure the MTS feature is not set to SAP unless the second audio program is desired.

If sound problems are not corrected by the above actions, use the "Restore Factory Defaults" procedure in the Setup Menu.

Channel tuning problems

Make sure the TV is set to receive the correct signal source. (Antenna or Cable)

Make sure the channel is not erased from channel memory.

Use the "Restore Factory Defaults" procedure and reprogram the channels.

Closed Caption problems

If a black box with no text is visible on screen, the Closed Caption feature is set to one of the Text modes. Turn the Closed Caption feature OFF or set it to the proper Closed Caption mode. If the program selected does not include Closed Captioning, text will not be displayed.

Restore Factory Defaults

From the Setup Menu select:

Installation> System Status> System Information> Factory Defaults

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Contents Toshiba Safety Precautions Dear CustomerImportant Safety Instructions Additional Safety PrecautionsInstallation, Care, and Service InstallationService CareTo Display your LCD TV using a Wall Bracket Toshiba 19S1410U, 24Sl410U, and 32Sl410U100x100 mm IOOx 100 mm 200x200 mm Point the remote control toward this remote sensor To access photo or music filesTouch to tum the TV on and off TV back panel connections Learning about the remote control Main menu layout System Information ~ Opens the System Information screenAC Hz 19SL410U 0.7 a 24SL410U 0.9 a 32SL410U 0.9 a19SL410U 3 W + 3 W 24SL410U 3 W + 3 W 32SL410U 5 W + 5 W Optical type Pin O-sub Analog RGB640 x 59.940Hz 31.469kHz 25.175MHz 1024 x 60.004Hz 48.363kHz 65.000MHzTV will not power on Remote control problemsPicture problems Sound problemsLimited United States Warranty for LCD Televisions Rental Units Arbitration and Dispute Resolution Toshiba 19SL410U 24SL410U 32SL410U Safety Precautions Dear CustomerImportant Safety Instructions Additional Safety PrecautionsInstallation, Care, and Service InstallationCare Any other place with poor ventilationService To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV To Display your LCD TV on the included Pedestal StandFCC Declaration of Conformity Compliance Statement Part Toshiba 19SL410U, 24SL410U, and 32SL410UImportant notes about your LCD TV Trademark InformationContents Features of your new TV IntroductionIntroduction VOL Volume + TV front and side panel controls and connectionsGreen LED Remote sensorFor use when connecting a personal computer TV back panel connectionsColorStream HD Connecting your TV Overview of cable typesAbout the connection illustrations Connecting a VCR and antenna, Cable TV or Camcorder To view antenna or Cable channels To view the DVD playerTo view the VCR or view and record antenna channels To record a TV program while watching a DVDConnecting an Hdmi or DVI device to the Hdmi input To connect an Hdmi device, you will needTo view the Hdmi device video To connect a DVI device, you will needREGZA-LINKconnection Before controlling the devicesHdmi cables Connecting a stereo audio system To control the audioSelecting the optical audio output format on One stereo RCA to RCA audio cableConnecting a personal computer PC To connect a PC to the RGB/PC in terminal on the TVTo connect a PC to the Hdmi in terminal on the TV Using the remote control Installing the remote control batteriesRemote control effective range Adjusting the viewing angleTheaterWide 1/2/3, Full, 43, Native and Dot by Dot pages Channel Numbers 0-9, -/100 directly tuneMenu layout and navigation Main menu layoutIcon Option Setup/Installation menu layout Navigating the menu systemTerrestrial System StatusSetting up your TV Initial SetupSelecting the menu language Programming channels into the TV’s channel memoryProgramming channels automatically To program channels automaticallySetting channel skip Labeling channelsSetting the Hdmi audio mode To set the Hdmi audio modeMode Description To create and assign a custom labelViewing the digital signal meter Setting the time zoneReset Factory Defaults Viewing the system statusUsing the TV’s features Selecting the video input source to viewLabeling the video input sources To select the video input source to viewTuning channels Tuning channels using the Channel BrowserFavorites Browser To clear the input labelsTo tune to a channel or input in Browse mode To tune to a channel or input in Select modeTo open the Channel Browser Elements of the Channel BrowserSetting the Channel Tuning Mode Tuning to the next programmed channelAdding and clearing channels and inputs in the History List Switching between two channels using SurfLock To select the picture size using the remote controlTo select the picture size using the menus Select Picture Size in the Theater Settings menuNormal TheaterWide 1 for 43 format programsTheaterWide 2 for letter box programs Full for 169 480i, 480p source programs onlySelecting the cinema mode Scrolling the TheaterWide picture TheaterWide 2 and 3 onlyUsing the Freeze feature Adjusting the pictureSelecting the picture mode Adjusting the picture qualityUsing the closed caption mode Digital CC SettingsBase closed captions CC SelectorAdjusting the audio Using the digital audio selectorMuting the sound Selecting stereo/SAP broadcastsUsing the Locks menu Adjusting the audio qualityUsing the Dolby Digital Dynamic Range Control feature Selecting the optical audio output formatPress T to highlight Enable Rating Blocking Changing your PIN codeBlocking TV programs and movies by rating V-Chip If you cannot remember your PIN codeTo download the additional rating system if available Press X to select On, and pressTV-14 TV-Y7Using the input lock feature Locking channelsUnlocking programs temporarily Using the PC settings feature Using the Game TimerUsing the control panel lock feature Setting the PC Audio Using the Media PlayerUsing the Media Player with USB To select the Auto Start function To open the Media PlayerViewing photo files Playing music files During playbackViewing photo files and playing music files at same time Setting the sleep timer Automatic Power DownNo Signal Power Down Using REGZA-LINKAvailable remote control key functions REGZA-LINKplayback device DVD player, etc. controlVolume and Mute controls of Audio Receiver To set the REGZA-LINKSetupREGZA-LINKinput source selection Other REGZA-LINKfunctionsUnderstanding the last mode memory feature To display TV status information usingTo display TV status information using Info Displaying TV status informationUsing the TV’s advanced features Using Dynamic ContrastUsing the static gamma feature Selecting the color temperatureUsing Mpeg noise reduction Using the Color Master featureUsing the Base Color Adjustment Using the Game Mode featureTroubleshooting General troubleshootingRemote control problems Channel tuning problemsClosed caption problems Rating blocking V-Chip problemsSpecifications AppendixAcceptable signal formats for PC in and Hdmi terminals PC in signal formatsHdmi signal formats Format Resolution Frequency Pixel Clock FrequencyLimited United States Warranty for LCD Televisions How to Obtain Warranty ServiceRental Units Your ResponsibilityLimited One 1 Year Warranty on Parts and Labour Arbitration and Dispute Resolution Disclaimer and Limitation of RemedyCritical Applications General ProvisionsHow to Obtain Warranty Services Page Toshiba America Information SYSTEMS, INC IJI ~.~ Thank YOU
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19SL410U specifications

The Toshiba SL410 series, which includes the 32SL410U, 24SL410U, and 19SL410U, offers a range of high-quality, compact LED TVs designed to cater to various viewing needs and space requirements. These models are characterized by a balance of affordability and performance, making them appealing choices for both casual viewers and serious movie enthusiasts.

At the core of the Toshiba SL410 series is its stunning LED display technology, which provides vibrant colors and sharp contrasts. The 32SL410U features a 32-inch screen, making it a perfect choice for medium-sized rooms or viewing areas. The larger size enhances the visual experience for movies and gaming, allowing viewers to immerse themselves in rich content. On the other hand, the 24SL410U and 19SL410U cater to smaller spaces, such as kitchens, bedrooms, or dorm rooms, with their respective 24-inch and 19-inch screens.

One of the standout features of the SL410 series is the incorporation of Toshiba’s Auto Resolution feature, which optimizes picture quality based on the source type. This technology ensures that content displays in the best possible resolution, whether it’s HD cable, streaming services, or DVDs. Additionally, the series boasts a wide range of connectivity options, including HDMI and USB ports, enabling users to connect gaming consoles, streaming devices, and external storage for viewing photo slideshows or videos.

The sound quality of the SL410 series should not be overlooked. With built-in DTS TruSurround technology, these TVs deliver immersive audio experiences that complement the high-quality visuals. The sound output is designed to fill the room, enhancing the overall entertainment experience.

Energy efficiency is another notable characteristic of the SL410 series. These televisions are designed to minimize power consumption, making them eco-friendly options that help reduce electricity bills over time.

In summary, the Toshiba 32SL410U, 24SL410U, and 19SL410U models combine quality LED display technology, robust audio features, and energy efficiency, making them versatile and cost-effective choices for various viewing environments. With their compact sizes and impressive capabilities, these TVs are well-positioned to deliver an enjoyable viewing experience, regardless of the space they occupy.